Gloria and her team work so hard for me and my family. She has prepared our taxes for over 25 years, originally recommended to me by my uncle. As my family and my responsibilities have grown, so have my taxes. So grateful I have her to entrust them to. read more

Great people! very professional yet also personable. They really take the time to explain everything to you. I highly recommend these folks. Family run business. Love it! Bob C read more

Hats off to Gloria and her team! Since 1991, Gloria has been my GO TO GAL for taxes, no matter where I lived. She knows her stuff and takes the time to help me understand, even tho' it all seems over my head. She is wildly funny, hugely caring & I believe no one could do a better job! read more

Gloria and her firm are the best. Great customer service and they know the business to the ultimate. My husband and I have had Gloria mange our tax prep and returns for several years after a solid recommendation from a good friend. We have been very pleased and have felt her fees absolutely are worth every penny spent. I am a realtor and she has been great on helping us on how to manage our books and prep for our crazy taxes. Since using Gloria my life has become much easier. Thank you Gloria and gang! read more

I can't say enough about Gloria Pearson and the entire staff. I myself am a mess when it comes to my personal and business finances. Every year I'm rushing to pull together my deductions and tax information and it seems without fail I always forget something. Gloria is always patient and makes sure I get all the proper deductions that I can. Even though I live quite a ways away I make a trip out to visit Gloria each year and she always does a fantastic job! I would definitely suggest Pearson Tax Services. read more

My parents have used Gloria for 10+ years for their taxes and over the last 5 years her prices have gone up and service seems to have gone down. I am in my 20's and only have a W-2 and investment account to file on. She has charged $50-$100 to file and that was with a discount of filing taxes early and with my parents. After realizing I could easily submit my own online for a quarter of that price (or free with CreditKarma) I stopped using her office. This review is based off of her record keeping and customer service. The last year I had Gloria submit for me was in 2018 for 2017 taxes. In February of 2018 I picked up my copy of taxes and paid for services rendered, however, someone seemed to drop the ball. I received in 2019 and 2020 an invoice to pay $100 for 2017's taxes which I not only had a bank statement from 2/20/2018 showing the $100 charge to Pearson but on my taxpayer copy "pd" was written stating it was paid. I mailed a copy of the taxpayer document to her office in 2019 and never heard back until this year when I saw another bill from them to which I called and emailed her office for an explanation on Monday. Her voicemail says she returns calls between 1pm-6pm so I left a voicemail at 10:30am requesting someone contact me to clear this up as well as an email stating I had documents proving the balance was paid in full as of 2018 and this had been going on for two years now. Yesterday I called the office, again, and relayed that I left a message the day prior as well as an email and never received a call between the hours listed and needed follow up from her office because their records are incorrect. Vicky called me back and apologized for the lack of follow up, it is tax season so they are crazy busy and Gloria has not seen my email yet because she has 63 emails and it is just a lot to go through. Regardless, I told her the billing needed to stop and they need to check their records because all of mind show payment. Vicky said she would look into it and call me back. 10 minutes after speaking to her she called me and said she pulled my file and the paid notice never got transferred over accordingly so she was sorry but I would be taken off of the billing list. It's concerning that a tax office cannot keep records to bill appropriately or follow up consistently. Gloria has done this before with my parent's taxes of billing them for services they had already paid for and in the end all you get is a "whoops, we will take you off the billing list". Before I was not returning due to pricing and now I just do not trust them. My only advice is if you think you paid them, double check your records because theirs are incorrect and if you can do them yourself do it. read more

Gloria is the most amazing tax person I have ever worked with. She really goes to bat for you! Her rates are extremely reasonable, she's hard working and has never disappointed us in anyway!! Sometimes we're so behind we drop our tax information the day before needing to file and she's on it. One year I made the horrible mistake and went elsewhere because a CPA came and spoke at a Realtor meeting. That was one of the biggest blunders I've ever made in my life. That person submitted my taxes without even letting me know and I owed $42,000. I went to Gloria with my tale between my legs and she refiled and saved me quite a bit by knowing what to deduct. That year I was audited by the IRS and she handled everything, including meeting with them personally. She's a PRO!!!!!!!!!!!!!!!! I CAN NOT SAY ENOUGH ABOUT THIS INCREDIBLE WOMEN!!! read more

I've used Gloria and her staff to prepare my taxes for the past 20 years. She does a fabulous job. At times, I am late getting my returns together but she and the team always come through. definitely 5 stars! read more

Gloria and her team are the BEST! They will save you grief, money and time with their support team and advice! She's super busy for a reason but she will ALWAYS make time for her clients. read more

I haven't used this service, nor would I recommend it, based on the rudeness of the person who took my call about a simple tax inquiry and basically made me feel like a scumbag for filing "so late in the season". (It is currently the beginning of February). You would do well to take your business somewhere else, where they treat you like a human being. read more

I have used this business your a very long time, up until last year when they messed up on my tax return and claimed one of my older children instead of my youngest child.when i caught it i called them and told them what had happen and that i needed to fix it cause of the child credit, i was told that there wasnt a difference as far as my refund.i hung up the phone and called h and r block.told them what happen and she had me come that day .it cost me extra money to fix it plus i got 1000 extra dollars back. And now im back and forth providing information to the IRS on why they were wrong.and trying to straighten out this audit from them and not owe them any money back...so i highly dont recommend using them ever! read more

Gloria and this office have been handling my tax preparations for over 25 years. She is extremely knowledgeable and ENJOYS this work making it less of a painful process. She has as wicked sense of humor, and I highly recommend her business. read more

Gloria and the entire staff are a delight to work with. I have been using the service for years and have been impressed with them from day one. I live a ways out and am able to mail my information so that I dont even have to drive out every year. I highly recommend her! read more

For 13 years, I have relied on Gloria and her staff for their excellent service and calming, reassuring approach. These are experts who seem to be able to handle any type of tax situation. I have never found a question they can't handle and I trust them. Gloria is an EA - that means a lot to me. I am able to do everything electronically, which saves me time. Also, these gals have a sense of humor. I am very happy to be their loyal and grateful client. read more

Gloria and her entire office are a pleasure to work with. I could not be happier with the tax advice and professionalism I have experienced throughout the last Few years. read more

Just called and was told that they're not taking new clients?? Just a heads up to anyone trying to get your taxes done by them.

Gloria and her staff are the absolute best! I honestly cannot recommend Gloria enough. She is down to earth, no nonsense and makes tax time non-stressful. She and her staff make life so much better for us mere tax paying mortals! read more

Gloria and her team are very professional, knowledgeable, courteous, and the real deal! Given the amount of stress they are under during tax season, I give her tons of credit that she was able to start and complete my taxes during my scheduled appt in late March, catch and quickly resolve mistakes I made (I forgot some on-line tax forms and her office is near an xfinity wifi hotspot making it easy for me to download them), and still take a few moments to relate by asking about my new house and growing family. Her team was also courteous enough to chat with me about the traffic into Petaluma and Little League baseball while I waited patiently for the previous appt to finish. I am validated every year that it doesn't make sense for me to go anywhere else. read more

Gloria and her staff are just amazing! I wouldn't trust my taxes to anyone else! They have been doing my taxes for years and I always recommend them to my friends and family. You will not be disappointed if you choose this office for your tax needs! read more

Oh yeah! She really is the best. Have been using her and her staff for years, and now that I've moved to Arizona I still use her. She makes the complicated seem easy as I have several rental houses. read more

Gloria and Team are the BEST tax preparers, EVER! You will not be disappointed. I refer everyone I know to her office. They are professional, friendly, and really know their stuff. You will never want to have your taxes done by anyone else ever again. read more

Gloria & her staff are the best!! I can't say enough wonderful things about them. We've been using them for years and they are SO great to work with. Gloria always has our best interests in mind and makes complicated things very simple. read more

gloria,& all her staff are so wonderful.they really take care of you i just love them all.jss/tsts