Nothing worse than seeing an establishment with a great business model that is run like complete…read moregarbage. - Overpriced - Terrible customer service - Slow delivery times - Sur-charges for ordering from certain restaurants Do not go here, it's a waste of time and money. You'd be better off paying the already massively overpriced Aloha Taxi to bring you to and from your restaurant destination. You'd get it quicker and cheaper!

Here's an idea. If the estimated delivery when ordering online says 40-50 min but it's actually…read moretaking 2 hours. Maybe a phone call should be made. When I had to call to cancel order they were rude. I ordered my food an hour before my lunch so I would get it during my break. When the driver came to office and I told her the order was cancelled, as she walked out the door and to her car she says" you could have called" 1. I did call and 2. Don't be a coward and say it directly to me instead of as you are walking outside. I get it if you are short staffed and/ or backed up, but at least be apologetic about it, not rude, and maybe the reviews would be different.

Our church has been using Chef Marcien for our monthly dinners for the past year, and all of his…read morefood is truly delicious! The portions are very generous; we even have some leftovers to take home. We highly recommend him! Treat yourself to some of his wonderful meals!

I've been getting meals from Marcien at Neighborhood Gourmet since I moved to New Braunfels in…read more2020. I gave him 5 stars because he is doing an excellent job! Every meal has been perfectly cooked, there is a wide variety of main dishes from which to choose, and several sides. Our personal favorites are the strip steaks, the roasted chicken and the salmon. For vegetable lovers, the creamed spinach is to die for. Portions are very generous. A dinner for two could serve four average eaters. Marcien asks when you want to pick up dinner and it is always ready and hot. Cash or check only. You can put the container in a warm oven if you're not ready to eat. We haven't tried them, but soups and desserts are available. Take advantage of this great neighborhood asset!

great food and great service everything was fast and will be coming back super good spot to the eatread more

I ordered a gift basket last minute for a client in Austin. I love that you can customize what you…read morewant in the basket. I ordered it this morning at 9 AM and it was delivered by noon. Fantastic customer service and my client loved their gift. I will definitely be using Couch Potato ATXagain.

Quick delivery and it looks just like the picture! The gift recipient was pleased. Thank you so…read moremuch!

Tried again since it had been almost a year…read more Even worse service this go around. A to go order, so i wait at the labeled pick up area. I am neither greeted by the cashier on her phone, nor given any sign that orders are kept elsewhere. After almost 10 minutes, I see someone else go to the counter and ask where their order is. When i walk ip to do the same, we are told that they have a problem with theft so they keep everything behind the counter now. A practical solution a suppose. But a sign slob the aforementioned area, or maybe greeting the waiting customer, would be good additions.

I grew up eating McAlister's and have ordered the same Grilled Chicken Club since the early 2000s…read more It's a basic sandwich, but I seriously can't get enough of it! I could easily replicate the sandwich to save me some money (and a 25 min drive on a good day), but it's the nostalgia and tastiness that keeps me coming back. What it is: The Grilled Chicken Club is a simple, yet refreshing layered sandwich made with slices of wheat bread spread with dijon honey mustard and mayo, then stacked with lettuce, tomatoes, bacon, and sliced grilled chicken. I can literally recite the exact ingredients from memory. The cookies are delicious, the sweet tea is spot on, and the soups are always solid. A cashier recently recommended me the lasagna soup from my regular chicken tortilla soup, and now I can't stop making my own version at home. If this McAlister's ever closes, I will be devastated!!! Unfortunately, this location does not serve mashed potatoes as a side, which is a bummer!!

The restaurants they work with have great food but somehow in the process things get really messed…read moreup. We have asked to speak with the owner and she never returns our calls. Pretty frustrated!! I don't recommend this service until they get the kinks out and certainly not until they learn to communicate better.