Parking is unfortunately paid/metered everywhere, even in the lot designated for this building…read more They really need to have a few spots for Reis Pediatrics only, I've never had to pay to park at any drs office before, so that shocked me! The lot is shared with many businesses (cinnamons, Manoa, etc) so if you see those businesses you are in the right place. Enter the building on the side that is facing the parking lot and go to the doors on the left side and up to floor 5. Waiting room is fine but quite small and I wish they had a 'sick' waiting room vs healthy/routine check up area or something. It's hard to keep kids from wanting to explore the room but I'm anxious about sick germs in such a small waiting space. They texted me that I could come 30 mins early if available, so I did and got in right away. I walked out and finished before my actual appointment time even started so that was great! My provider was wonderful, not rushed, and great rapport with kiddo. This was an appt to establish care and do a routine toddler check up. It was very clear our provider read our prior charts from where we transferred and was very in tune with even the smallest details about my kiddos prior care. I wished I could have at least met our primary care Dr, if even briefly during our initial visit to make sure it's a good fit. But the NP we met with was great and we feel good about continuing care. The building is outdated and parking was a bummer but the care seems like good quality and we're excited about continuing care here.

Very unaccommodating if you have young children. Very rigid with scheduling. You may not always…read moreget an MD and most likely get a Nurse Practitioner.

We love Dr. John Nagamine, Jacque (NP), and all of his staff. We've been taking our kids to Dr…read more John since 2013. He is very genuine, compassionate, and knowledgeable. Our kids love him and his staff. We refer all of our friends to Dr. John.

Dr. John was present for our son's birth in 2020, and we knew we wanted to stick with him from…read morethere. He's super friendly, very helpful, and is always willing to thoroughly explain everything going on. Our son is always excited to go to there. All the ladies are also super helpful and efficient. Everyone there works really well with kids. There were times during covid / job changes where our insurance changed, but we made sure to always get an insurance that he accepts just to make sure we never have to change doctors. As a new parent, it can be so nerve-racking finding a doctor that you trust and feel safe with, so it's such a relief to be a part of this office.

I was a bit concerned after reading some other comments, but I'm glad I brought my kids here. I was…read moreable to schedule two wellness visits within a reasonable amount of time. Professional staff and clean facility.

I have 2 daughters, 5 & 2. Dr. Reis has been their Dr. since day 1. I chose her upon recommendation…read morefrom my OB PA that she would be the more natural choice than other doctors. While she is certainly not a homeopathic dr, but an M.D, she is reasonable & willing to listen to concerns. Since she was trained in medicine, I expect her to have a certain confidence in that field. She is caring & personable. I opt out of most un-required vaccines & Dr. Reis is respectful of my decisions. She encourages what is best in her opinion, but leaves the parental choice to me. The office does offer a more spaced-out vaccination program. I always choose that route, because I don't like to overwhelm my small children's bodies. It takes more trips to the office, but to me it's worth it. When you come in simply for a vaccine, it's a quick in-n-out visit. As far as the office staff, I really like Ilima & the one who's been there for a long time, the mom of twins. They are competent. The rest I don't really know. If they aren't super-helpful, I try to get the attention of the ones I know. Advice: Parents, do your research & decide what is best for your child. When you talk to your doctor, state your concerns, but be patient, kind & willing to listen. The best decision might be somewhere in between both of your opinions. If you don't agree, don't feel pressured, but say thanks & decline.

Finding Dr. Ani Nassif and the team at Kailua Pediatric has been such a gift to our family. As…read moreparents of four, having a pediatric office we completely trust is priceless, and we're so grateful we found them. From the moment you walk in, everyone is kind, welcoming, and genuinely cares. The nurses and front office staff always make us feel at ease, and they somehow manage to keep everything running smoothly without ever making you feel rushed. Dr. Ani is wonderful. She takes the time to listen, answers every question, and truly values parents' input. We always leave feeling heard, supported, and confident in the care our kids receive. It's clear she loves what she does, and it shows in every interaction. We also really appreciate how easy they make it to get care when it's needed. Same-day sick appointments and weekend hours have been such a blessing for our busy family and have saved us from more than a few stressful situations. Our kids actually enjoy going to the doctor, and as parents, we leave every visit thankful that they're in such caring hands. We only wish we had found changed our insurance years from on base to Kailua Pediatrics years ago. If you're looking for a pediatrician who treats your family with kindness, respect, and exceptional care, this is the place.

We love Dr. Ani! 3 grandchildren, 5, 9, 12. We take the kids when mom and dad can't. She takes her…read moretime to build trust with them and is very thorough. She is invested in their health and their well-being. One needed some referrals to specialists and she handpicked the best of the best. And she followed up to make sure everything went smoothly. The entire office staff is great too- kind and gentle with those back to school shots. Never thought a kid would actually like going to the doctor's office!

Dr Morimoto is no longer at Windward Pediatrics…read more We were very sad when she let us know she would no longer be there. She is very thorough and always explains everything to us. We never feel rushed whenever we talk to her about any questions or concerns. The wait can be a little long sometimes, the most we waited was half hour. Most of the time it was a 5-10 minute wait. It is a very busy office so we always made sure to keep our appointments and arrive on time or call them if we were running a few minutes behind.

Yes she is no longer at Windward Pediatrics and that's a good thing because every time she was…read moreunavailable we'd have to see Dr. Yim who has a lame wait and see kind of philosophy. Anyways, we were extremely sad when she left but by chance we had to switch insurance to Kaiser.....low and behold we were able to find her again!!! So to anyone looking for a good pediatrician, Dr Morimoto can now be found at Kaiser Permanente. She has been my 3 girls pediatrician since they were babies. Very kind, thorough and takes the time to sit down and explain everything. They always seem to find a way to fit you in whenever urgent needs arise.

Good luck ever getting through and getting scheduled. On hold FOREVER, super rude staff, not…read morehelpful or even trying. Unfortunately, not the first (or second or third) time that this is happened. I got a call that they had to reschedule my appt after waiting for several months for it to come, but they would call me back. Two weeks later, no call. I finally call and now there isn't an appt. for 5 months from now. The staff is the most unprofessional I've ever dealt with, on multiple occasions. It's really too bad because really liked my Dr., but am now going to have to change. Do better. Dr. Friedlander, you are losing patients because of your staff.

I have never experienced such disorganization, lack of clarity, and blaming of others from a…read moremedical facility in my life. Wildly unprofessional, passing blame to others, talking over me, not asking good questions, not following up, speaking rudely at me, etc. After a real nightmare experience, to put it politely, Multiple sections within the women's health center that do not communicate between themselves. No returned phone calls as promised. Blaming other offices, no follow up, nobody puts in any effort to try and help people frustrated by their poor customer service. I just wanted to schedule a first appointment with a referral. After 3 months, endless hold time, no call backs, bad info given repeatedly, not listening, talking over me, etc, I gave up. Highly recommend avoiding this office if you don't want them to blame your doctor for their mistakes.

Terrible dr & staff I'm very disappointed with the…read morereceptionist MEL always giving me and my family run arounds because she can't do her job right, I've been dealing with her for a few months already but today I'm very angry and I'm not sure if dr YIM even cares about patients, my son has no phenobarbital which helps for his seizures. I've been trying to get a new prescription from dr YIM from earlier this week and still NO response back my son suffered with no medication all day because they don't know how to do their job right. My parents are now driving my son the Kapiolani hospital because he doesn't have no medication. Anyone can help me find a better neurologist dr please I would really appreciate it. This is not the first time I'm dealing with this problem. Mind you I live all the in Waianae.

Dr. Yim is awesome! I am so happy we chose him as our daughters pediatrician…read more The day I gave birth, he was in Maui. He flew in that evening and was able to stop by the hospital to check on my daughter (a little past 8pm). Before that though, he had his partner, Dr. Kathleen Morimoto, check on us while he was in Maui. Dr. Yim takes us in as same-day appointments when needed. He takes his time and explains everything that he's doing and why as he assesses the child. He is very attentive and very personable. His staff is great, too. If I had to knock a star off, it would be for parking. Parking can get really tight sometimes. However, Dr. Yim gave us the option to park nearby at his brothers parking lot (he's a dentist whose location is just a few yards away). Frustration with the parking area has only happened to me once--not enough times for me to knock a star off!

Our family is blessed to have our children cared for by Dr. Waipa and her staff…read more Dr. Waipa goes above and beyond to write summaries of everything we talked about (it is a lot) when it comes to toddler care. She made me less nervous about my toddler's behavior and explain that some of her behaviors are normal. With my infant, we had issues with eating and although I didn't push to see a specialist she made a referral right away. Her staff is also caring. Whether they are in the room taking vitals or if I am just passing through the hallway to get parking validation - they are always always so kind to my children. Dr. Waipa is caring, practical, and also truthful when it comes to any matters concerning my children. I appreciate how she communicates her honestly with integrity and care. We've been to two pediatricians prior to Dr. Waipa and we are not just "another family to be seen" but I feel we are truly cared for!

Dr. Waipa and her nursing staff are the real deal. Every visit, they're patient, caring, and…read moregenuinely warm with our son, which matters more than people realize when you're dealing with a kolohe toddler. What really impressed us was how accommodating they were. We had a telehealth appointment scheduled, but after noticing a new concern beforehand, the office was able to switch us to an in-person visit the same day without any hassle. No runaround, no stress, just excellent care. They also took care of his ears while we were there, and the whole process was quick, gentle, and stress-free. This is the kind of pediatric team you feel lucky to have. We always leave feeling heard, cared for, and confident that our son is in great hands. Highly recommend. Mahalo