I recently had a tooth pulled,had a wonderful experience,the dentist was fast.The staff was very…read morenice,and the office was clean.I highly recommend.

this place is unprofessional and the staff are rude the lady that take payments on the adult side…read moreignored me for at least 10 minutes and I just left and they were all laughing as I was leaving but then want to apologize to my husband because they thought I was someone else.. over priced and terrible work and will not bill insurance correctly and over charge you please stay away from this place

they work with our needs and explain everything to me in a way I can understand. They make my…read morechildren smile and feel welcome, and I can always be there with them.

Dr Norby is a PHENOMENAL dentist however, the Office Manager/Billing Manager or whatever she is, on…read morethe other hand is a piece of work. Both of my children have always went to the dentist at the same time. They have the same insurance. They are trying to charge me for my sons cleaning from over a year ago or more saying I didn't provide insurance info. My children have the same insurance and they got my daughters right but didn't enter my sons into their system. They sent me one bill and I called, got a voicemail and no return call. Went today, my son has a cavity and needs a filling but they won't allow me to schedule his filling appt without me paying the bill or making a payment towards the bill that I am NOT responsible for. Why would I provide one child's insurance and not the others on the same visit? That just wouldn't happen and makes no sense. Therefore, we will not be seeing Dr Norby again, which is sad bc he is a great dentist. Also, they refused to let me talk to Dr Norby, who owns the practice. That girl, who handled insurance and all, needs to own up to her mistake and get off her power trip! Since posting, I've come to find out I'm not the only one who has had issues with this same girl and same issues as well.

I just love this place the staff and dentist is always very nice and professional and they will go…read moreover everything before anything is done I will highly recommend them to anyone that is needing a good dentist

I had my first appointment with Dr Skelton and was scared due to possible exorbitant charges that…read moredentists are known for but was pleasantly surprised. The staff was very welcoming and professional. The Doctor was great and the nurse kept me apprised to the costs of each procedure and how much my insurance would cover. It was a very pleasant experience.

When it comes to go to the doctor or dentist my kids get super scare and nervous cause they don't…read morelike shots but at smile oneonta they enjoy going .Dr Jolie and her staff are always nice and they caring .They have a nice size waiting room full with toys for the kids to play ,very clean place too .Thank you Dr Jolie

I took my son to Ms. Stephanie and Dr. Ben Popple here, and I had to fight back happy tears! My…read morelittle one is only three and has special needs. I booked a "happy visit" after explaining to staff about his sensory needs. He was really just scheduled to meet everyone and familiarize himself. Everyone was so patient and kind. They allowed him to take his time and explore the surroundings. He learned to operate the chair and equipment. Before I knew it, he was climbing up and allowing her to clean his teeth! I really cannot brag about this location and staff enough. This experience has been life changing for my son. I took plenty of photos with their permission, and I have added them to my son's AAC device. He keeps going to the page and talking about them all. He left with treasure and we are all so proud of him. Thank you to the entire staff. We will never go anywhere else.

My son always has a great experience at White Oak Pediatric Dentistry. The staff are always so kind…read moreand kid friendly. We worried about our son during his visit for a filling. Dr. Grannum and Madison were great. They carefully explained everything and made sure our son was comfortable the entire time. It couldn't have gone better.

Great experience at Dream today. My daughter got braces, and the whole process was painless (well…read morefor me lol). Straight forward pricing and payment plan. The facility is clean and spacious. The staff is friendly and knowledgeable. I would definitely recommend!

We have been twice and have had consistently great service. The staff keep us updated during our…read moreson's procedures and give a thorough review afterward. Clean and welcoming atmosphere.

I had a work appointment that I needed to get to by 2:30pm and let the hygienist know. She finished…read morethe kids by 2:05pm and just needed the kids checked by the dentist. Dr. Bowman finished with a young patient and then saw a friend and had lengthy personal conversation of 5 minutes with a patient/ friend. I tried to be patient but really became frustrated when the conversation was regarding their vacation to the beach. Finally I asked if the hygienist could intervene & let her know I needed her to go ahead and look at them. She attempted but Dr. Bowman passed us to go to the patients on the opposite side of us. I was told by the hygienist we were next to be seen beforehand and this was upsetting to me. I told her we would just go on because I had an appointment. The hygienist went to let her know we needed to leave again and she refused to come over and directed to get Dr. Bishop to come over to look at the kids. Dr. Bishop was quick and addressed that one of my kids needed treatment. She was kind and accommodating. Later I called back to set the follow up to have my daughters cavities filled with them and requested Dr. Bishop and was told they couldn't accommodate that because of how they saw patients. I voiced that made me consider changing dentists altogether because I did not have a good experience with Dr. Bowman and detailed briefly what happened. The receptionist said in a ugly, smarty tone, "She would be happy to send her xrays elsewhere." I said, "I am sure you would, you clearly don't care how she treated us." She said in a hateful tone, "You don't know what I am thinking." So I just rescheduled the appointment and hung up. Kelly called back to inform me that Dr. Bowman was unaware that we needed to leave for another appointment and that she would never treat someone like I described above. Then she said this was Dr. Bowman's practice and that I needed to find someone else to provide dental care. I politely agreed. I have never been asked to leave a practice, I never yelled or cussed I just stated I had a poor experience and preferred one of the other dentists going forward when scheduling my appointment. There had been no issues prior to this day. The receptionist Kelly was rude and basically told me the things I said were not true and that it didn't happen. I think if I had been the dentist and learned there was a patient issue I might would have called the patient family to seek to understand what happened and try to make it right. But instead no apology and was asked to leave because I wanted one of the other dentists to take care of our children. I didn't want to change dental facilities at that point because she needed immediate care. Initially they scheduled her 5 weeks out to fill 3 cavities. I thought that seemed a little long for dental care and kind of felt Kelly did that to get me to go elsewhere. I didn't say anything about it so she called back within an hour to request for us to find a different dentist office. I have a new dentist 5 star rated who scheduled us for a dental care appointment next . If I could communicate one thing in all of this an apology would have gone a long way from the Dentist and the receptionist could have worked to orchestrate been an advocate for this but instead was rude and a catalyst to her losing a client. I guess they do not value my business maybe because they have too many clients.

I am so thankful for Dr. Bowman. I would give 10 stars for all they do! She helped us with an…read moreemergency dental situation on her day off, going above and beyond to make sure my baby was taken care of - even helping refer us for additional services. Her kindness, sweet personality, and care for her patients is enough to tell you this isn't a job for her, rather it's a calling! Would highly recommend to anyone!

Lots of Covid PPE from masks to air filters. Run close to time. So far have never waited more…read morethan 10 minutes. Lots of attention paid to keeping the patient comfortable as possible. Honest about telling you up front about costs. They go over with you at each visit what will be done. Respectful. It can take a while to get an appointment. Cheerful office atmosphere. My experience is with Dr Cole. Very positive.

This dental office is not like any other you will ever visit. Once you go, you are treated like…read morefamily. They make you feel at ease, and go out of their way to make sure your visit goes well. Dr.Blank, Dr. Cole, Katie, & the rest of the staff provide the best dental care around. I've been going there 12 yrs & will continue to go as long as I am able.