Had good help with audiologists Rachel & Manuel, but trying to get thru on the phone is a battle…read more Constantly on hold, before they got to me, then on hold AGAIN while they 'pulled up Manuel's schedule'. They never got back to me. I finally hung up, after editing on hold 10-15 minutes total.

Do not go here! The audiologist office refused to see my husband who was ten minutes late for…read moreappointment due to Inkster road being closed and we had to detour. He had 20 minutes left on appointment scheduled time. After a long drive this was very upsetting after waiting a month for an appointment. This office is not patient friendly.

Useless experience. Save yourself the time and go somewhere else. I was told to go through 3 tests…read moreonly to not have an answer on what was going on. I also had to chase them for a reply on hearing what my results actually were.

They got me in really quick. They accepted my insurance no co-pay. my appointment time in total…read morelasted about 30 minutes, which is great. I didn't feel like I had to spend my entire day at the office. The doctor really heard me out. listened to what I had to say. The Dr gave me a hearing pressure test to make sure my hearing was ok and I really appreciated that and all the medical staff was super friendly. I definitely recommend this location.

Oakland Audiology is Outstanding…read more The audiologist checked my hearing and then due to some hearing loss hearing aids were recommended. The clinicians are excellent. The front desk staff is friendly and helpful. I wound up not getting the aids I was fitted for because I decided to wait. But I would recommend them fully.

As a referral from insurance an appointment for a hearing test. I was granted an appointment very…read morequickly at a time I could make. Upon arriving and checking in I had a conversation with the receptionist in regard to paperwork. I commented on something and was immediately and rudely corrected by the owner/office manager for using poor grammar. Apparently my slip up of saying me instead of I was a horrible mistake in this office! Gosh what was I thinking? A day of appointments and I was tired and used poor grammar. Public humiliation was the order if the day. I was assured that she would not be doing my hearing assesment. Michael was very professional during testing and seemed to be compensating for the earlier rude remark from the owner. At time of check out, the boss lady gets into the conversation again and has no clue what to charge for appointment and at one point says, "If we bill the insurance company and we don't get paid what do we do"? So even though I have insurance they accept and an additional discount I was charged $155! The receptionist tried to help but to no avail. The entire thing was amazingly unprofessional. If I acted this way with clients I would be out of business. Okay fine. I can bill for reimbursement. I just wanted out of there. Got home.....nope! No billing information on receipt for billing my insurance. I am pretty certain I will get no cooperation from her for what I need. Not that she would know. The only saving grace to this visit was Michael, and Bo the rescued puppy. However only if you think dogs belong in a medical setting. Please save yourself and do not go there. It took my wife a year to talk me into this test and she is thrilled that I finally went to be treated so poorly. Also checked with my wife, the grammar queen. Turns out my sentence structure was appropriate and some people think they know English and do not. This review is not about the insult but the attitude. I am truly sorry it was the end of the day and you were cranky, but no need to be completely unprofessional.

Great ENT, he makes my little ones giggle anytime we go to see him. He makes the visit silly and…read moreputs the kids at ease. He has done ear tube surgeries on my kids twice and removed tonsils in my son as well. Great doctor!!

Dr. Kubek is an excellent Ear Nose Throat doctor! He is professional, personable and informative…read more Dr. Kubek was informative on my condition and provided options with all of the risks and benefits of each one. He performed surgery on my sinuses and made sure discomfort was minimal. I highly recommend Dr. Kubek for anyone who is looking for an ENT. You won't be disappointed!

Pathetic.... The…read morestaff at the counter are highly un professional... Went there as i was having a dis comfort in my ear, doctor named sue li checked my ear and asked me the symptoms and asked me to undergo earing test, god knows why.. After earing test, he says heading is fine and thd condition am having has no cure and asked me to undergo mri, god knows why... Went to physician and he said that my condition is caused due to cold and gave an injection and some tablets and am getting better...

I read the reviews and still didn't let it get to me then I called to make an appointment and after…read moretalking to two girls about to make my appointment giving them all my info they tell me I need a doctors referral. HOW AM I supposed to know that's how HMOs work? The lady was soooooo rude. I let her know this is why I won't be coming to them, bc of her attitude. i also told the first girl I had an HMO and she didn't say anything about needing a referral. Get nicer staff

Absolutely HORRIBLE!!! Already couldn't schedule my CHILD til three months later!!! Then I ACTUALLY…read moreshow up to an appointment that was made 3 months prior for them to tell me it was cancelled!!! They rescheduled it on their own at a bad time!!!! Now another 3 months!!! I will never take my child there! Wish I could give them NO STAR

The worst place to get anything done the check in girls are very unprofessional walked in one girl…read moresaid yes can I help you with an attitude and I said yes I need to check in my child in she had an attitude and I asked her are you OK and the girl next to her told her to close your window you don't have to deal with that like I said anything wrong to her very unprofessional service I would find another doctor. first she checked my child's ear she said her ears are fine and nothing about a scar inside . She got her hearing test one side is lower than the other and they said her hearing test is very fine. When I told her did you see her scar in her ear she said no when my child pediatrician seen the scar in my child's ear and sent us here we will not be returning here. They don't know what they're doing.