I've been bringing my three toddlers Dr. El Sabbath's office for years, and I can't say enough good…read morethings about our experience. When I gave birth to my second son a few years ago, Dr. El Sabbagh even came to visit me in the hospital. I was impressed because It was unexpected and showed how he cares for his patients. They never pressured me into getting my kids vaccinated or doing anything I wasn't comfortable doing, like previous pediatricians. Dr. El sabbath and his staff always made me feel comfortable and made it easy for me to ask questions. Now that El sabbath has expanded his practice, we no longer see him as much as we use to. We miss him but he has amazing staff and doctors working along side him. They accept walks in and you can almost always schedule a same day appointment. The wait times are generally reasonable, which is a huge plus with little ones. The place is nice and clean. The decor is modern. I would love it if they made the waiting area kid friendly. I believe bright colors and a playful aesthetic would make it feel more like a pediatric office. Overall, I feel confident and comfortable bringing my children here, and I'm grateful for the care we've received.

I took my two older daughters here for years without a hiccup. I didn't meet an issue until years…read morelater when I was bringing my son there. My eldest daughter had been in a severe accident, suffering life altering injuries and I was raising another child who was disabled. My son was diagnosed as ADHD and had been put on medication. Due to my daughter's accident we had recently moved and I didn't have the resources to get my son to his appointment. I was overwhelmed but he needed his medication! Dr. Alex el Sabbagh wrote a script for my sons medication. The second time I tried to get him to give my son his meds, even with a prior script he made excuses as to why he couldn't. When I requested he contribute a rationalization for not permitting my son to retain his medication. He became irate and belligerent. He began to yell at me in front of his staff. My Aunt was on the phone and heard the commotion, asking who is he speaking to that way. I was immensely embarrassed. I proposed we speak in private which he obliged but not before demanding I hang up my call. I tried depicting my situation to him entailing what I was dealing with, now in tears. He continued to over talk me and spit insults, he declared not to write the script before leaving me in the room. This gets worse unfortunately, when I tried leaving a review on his platform he assumed I was drug seeking. He literally asserted this on his platform. This was slander in its worse form! I was devastated, I felt bullied and discriminated against. I couldn't help but notice that there weren't many people of color in his office and that definitively nobody else was being told no for scripts for their children!

The best doctor in town. The smartest person I've ever met. Very knowledgeable, superb bedside…read moremanner, and provides the highest standards of health care and ethics. I take my two kids to his office and we can't stop admiring him and his great personality. My two kids love him and like going to his office. If you're a parent and looking for the best Pediatrician for your child, I highly recommend Dr. Basel Khatib. He is the best.

Best doctor. I took my son to him for followup on pyloric stenosis surgery with complications. He…read morespent a lot of time with us and was able to resolve all issues. I am so grateful.

Dr. Leatherwood is absolutely amazing! I love the knowledge and understanding she has for her…read morepatients. The wait times could be better, but when you she all that is covered in the exam room, you'd understand why it takes a little longer to be seen. She's been our pediatrician for years and now that my youngest has aged out, I'm pleased that my Grandson is getting the best care from her and her amazing team. Dr. Leatherwood gives her patients the information and attention that most doctors miss during an exam. I highly recommend her as well as the Henry Ford team.

Dr. Stacy Leatherwood was quiet and reserved. She sat in her chair with her arms folded, seemingly…read moreuninviting when we saw her for the first time. She was knowledgeable about the procedures and go-around of the phone and appointment system and very attentive to her computer and charts. But overall she seemed uninterested in our appointment. We definitely waited 70 minutes to see her. When I asked about the time, the nurse said, "that is very usual for her, unfortunately". But the Dr. only spent 7 minutes with us before leaving the room. We didn't even know how to leave the office! It was so bizarre to be left. Red flags: the phones are confusing, the doctor wait is more than an hour, the nurses said they're understaffed, and the Dr. was in and out in less than ten minutes. I suppose some people like her for her calm demeanor. But I preferred the attentiveness, care, ease of contacting, and getting a hold of Serenity Pediatrics than I did at Dr. Leatherwood's office.

They close whenever they feel like. 3 separate occasions where they close over an hour ahead of…read moretime. This one, they ignored me for 5 minutes before they told me.

Mixed feelings about this place. The initial impression was not good. The website is down and there…read moreis mixed information on other websites. It seemed to be advertised as a family practice but then when I called I find out it is walk in only. If I had known that I would have showed up right when they opened. I tried calling at 9, at the time they supposedly open, and for ten minutes it still went immediately to the answering service because they had not turned the phones on. I kept calling until someone finally answered because I needed to get in that morning. So I go to the clinic and luckily the only person before me was already leaving. I go to sign in and the woman at the counter doesn't even look at me. This is the same rude woman who answered the phone in a very curt tone. The mousy looking lady at the desk with the dark hair seriously needs to be in a new field because her customer service skills are nonexistent. They could also be more discreet in the way they collect lab samples. Not great compared to other places. Prices start at $95 for a visit. The good part is I was in and out pretty quick. The Dr. was polite but definitely no warm fuzzy vibes given off. Like I would never go there for primary care. He did listen to what I needed and gave me the medication I know works for me. The medical assistant was very friendly. It was sufficient seeing as I already knew what was wrong and exactly what I needed a script for.

If I could put a 0 I would! Dr. Mangalick prescribed me a preventative for chronic migraines, then…read morewanted to see me back every month to "discuss my progress" aka get a copay and charge my insurance the difference for a bs visit. He is cold and not personable, and was in and out of the room as if he didn't even care about what my issues were or how he could help. When I called for a refill, he wouldn't prescribe one for the weekend, even if I made a follow up appointment. When I explained to the receptionist the severity of the migraine headaches and she basically told me I was out of luck, I said we will find a new doctor then and she said ok, I'll note your chart, and hung up the phone on me, then refused to answer when I called back. UNBELIEVABLE that people can run a business to HELP PEOPLE this way.

Doc is the greatest physician ever. He not only cares about your physical wellbeing but your…read moreemotional as well. Cronic pain can really wear you down and I believe with all my heart there have been times that I would not have made it without this man. As far as his staff- Try to find a better one anywhere. You can't. Those ladies are angels. I am so blessed to have each and everyone in my life.

I called to make an appointment today and the receptionists were very rude. They hung up on me…read morethree times. I recently switched insurance and need a new doctor for my son. So I called to set up an appoint and barely got through letting them know why I was calling and the receptionist hung up on me. I called back thinking it was an error. I said " I just called and I think the call was dropped..." The receptionist actually said to me "don't call back" and hung up. I called a third time, at this point I was shocked and horrified for being treated in such a way. This time I said, " I think you have me mixed with another patient. I'm just trying to make an initial appointment." I heard nothing on the other line because they had already hung up. My next call was to my insurance company to choose a different doctor. Who needs to deal with rudeness when you don't have to. I hope the doctors find out about this and fire the front desk staff responsible for such nonsense.

I've been taking my kids here for about 3 years now. Dr. Yaldo recently took over the practice. We…read moreabsolutely love it here. Dr. Yaldo really takes time to answer all my questions and she is so kind with my kids. The rest of the staff is wonderful as well. I can always get a last minute sick visit and I never wait too long. I don't think I've ever been this happy with a doctor's office.

Was in and out within 20 minutes, super quick with no wait, friendly staff, the nurse practitioner…read morewho treated my son was so warm and welcoming. Will be back and will recommend to others!

Great for allergic reactions, awful for X-rays! Went in on Saturday for an X-ray and I was told…read morethat I would have an answer by Saturday evening or sometime Sunday because they had to send it off. I called on Sunday for the results and I was told that the place they send X-rays to was closed on Sundays, that they would know something by Monday. On Monday when I called they said they hadn't sent it over to the place to have it read, but would and they would know something by the end of the day. I called back at the end of the day and they still didn't have the results. They did give me the number to the place they send the X-rays to so I called them and left a message. The man quickly called me back and said he didn't have my X-rays, but he did list off all the last names of the ones sent over by Xpress and other urgent cares who use their services. He asked me if I could take a photo of my X-rays and text them to him while we were on the phone and he'd read them. Since I don't have access to those X-rays I was unable to! Due to the run around by this place I had no choice but to go to another urgent care, Beaumont Urgent Care, for X-rays!! Beaumont was able to do my x-rays, give me the results and have me out of there within forty minutes!!

Can't say enough about that darn Lauren the medical assistant! She's SO AMAZING with the kids and…read moreshe makes them feel safe and they trust her. The entire staff are an amazing set of people. Caring for kids isn't easy! To have that kind of compassion is a rare find. We are blessed to have them as pediatricians.

Dr. Landers and their staff offer an unheard of level of care. They treat their clients like…read morefamily. We have been going to Pointe Pediatrics for about 13 years. They are very good at "triage" when I'm having a hard time processing whether or not something with our 4 kiddos is emergent enough, after hours, to seek emergency care or if it's something that can wait until the next morning. They are available all hours of the day and night & weekends. Once, Dr. Landers dropped off a nebulizer on his route home from work because we couldn't get one, at the time, from the pharmacy for our son's breathing treatments. Ms. April & Dr. Landers have helped us coordinate and manage care for our Autistic son. We have had many 1:1 discussions with him. They genuinely care & provide a high level of unparalleled expertise in Pediatrics!!!! I have never found Pointe Pediatrics to be pushy. They allow us to make decisions with their guidance for the care of our children.