At my visit I was quickly taken back to a room where a staff member came in to go over why I was…read morethere. I noticed that the staff member's mask was the type with exhalation valves on it. I had researched different types of masks and their appropriateness for different settings early on in the pandemic, and found universal recommendations that valved masks are never appropriate for Covid protection, especially in a medical setting, let alone one where the patient will have their mask off for the exam. Valved masks only filter the incoming air that the person wearing it is breathing in. Standard facial masks with valves do not filter the outgoing exhaled air and the valves can even function as a mini aerosol generator making them more dangerous to the patient than the provider not wearing any mask at all. The person wearing the valved mask is protected from others, but anyone in their vicinity is not protected from the germs or droplets they are breathing out. Thus not appropriate for Covid prevention in any setting, let alone an ENT's exam room. I immediately spoke up that I was concerned about their mask not being medically appropriate. I received a denial that this information was accurate, an "it's ok I'm boostered", and a "this is the only type of mask that doesn't fog my glasses". I reiterated that this person didn't need to listen to me but should go look it up. She asked if I wanted someone else to take care of me. I said, ok have someone else come in. The next person who came in was Dr. McBrien. I told her she needed to look into the guidance around valved masks. She asked if I wanted to continue with the visit, and went out of her way to, not acknowledge the information about the valved mask, make the excuse that it must be ok because that staff member was the only person in the office who hadn't had covid, (yes, because the valved masks protect the person who is wearing the mask, i.e. the staff member, it's the patients they would be interacting with who's health would be at risk) and pointed out to me that the surgical mask she herself was wearing wasn't really that protective, that the only real protection was a tight fitting n95 (yes, exactly, so why wasn't an ENT who's examining patients without their masks on wearing exactly that?) and she wasn't going to wear anything else at my request (I hadn't made one), and insisted it was all fine because she was boosted, as if Delta and Omicron breakthroughs, the immunocompromised, long covid, babies who still aren't vaccine eligible, and 2500 positive cases a day in Oakland County were not factors at all in what kind of ppe she was choosing. I said I did want to continue and we began talking about why I was there. I use a cpap, but struggle with it because of nasal obstruction, have a deviated septum, wanted to be evaluated for septum and possibly turbinate surgery. I specifically had recommendations to try two prescription nasal sprays, and also to get a CT scan to establish the basic pre-surgical anatomy of my septum and turbinates. She was ok with the nasal sprays but said she didn't do CTs for septum surgery, only for sinus problems, according to her because the septum can be evaluated just fine by the surgeon with a visual exam. I already knew it wasn't universally standard to get a CT for pre-op septoplasty/turbinate reduction, but that not getting an objective quantitative before picture of the turbinates with a scan, and surgeons relying on their subjective visual assessment alone, has a lot to do with some people suffering from over-aggressive turbinate surgery which is something I'm trying to avoid, but never got the chance to even bring up. I asked Dr. McBrien, can you explain why you wouldn't get a CT for my septum and turbinates, because that's anatomical too right? (This is all still about 5 minutes into my appointment, not some long discussion) This is when she told me that it was not going to work, and she would refer me out but did not want to work with me as a patient. I just said, seriously, I came to my appointment with specific questions and information and you're refusing to treat me because of it? She started talking over me that my "information" was from the internet. I explained that the recommendation I had to get the CT was from an ENT (who was not available to treat me in the immediate future). She continued talking over me, "well they're just a doctor, not an ENT" and I again explained that the recommendations I had come in with were from an ENT, "well go see them then" was the reply. By then I realized I was just having my time wasted and got up and left. Again, this was not some long drawn out process, the entire encounter took maybe 10 minutes. For the record, I spoke calmly and respectfully in a normal tone of voice and was talked over and down to in return. All in all, my health was put at risk and my time wasted in service of yet another doctor's fragile ego. Patient beware

Dr. McBrien took the time to listen to our story and explained possible treatment/causes ideas…read more She even recommended holistic and natural remedies in addition to conventional western treatments, which is rare in the medical profession. Although we had to wait a couple of weeks to get in to see her, it was well worth the wait, and she spent easily a half hour diagnosing and discussing treatment. Highly recommended.

Dr. Ko is the very best in his field. I have meniers syndrome. vertigo, nausea, and a host of other…read moresymptoms. Not every doctor is aware of this syndrome. He knows about it and how to treat it. He goes above and beyond just general care. He offers multiple options and discusses them openly. Then together we make a treatment plan. He is responsive to my chart messages. Overall he is caring and just plain awesome. Judith Kelley

I needed a tympanoplasty due to a ruptured ear drum. I waited a couple years to get the surgery, as…read moreI didn't have much pain at all other than hearing loss. Scumbag Ko told me he had a 90% success rate (a lie) and i believed him. After the surgery, he tells me that his fucking resident did part of my surgery.... needless to say I was upset as I had ONLY consented to HIM working on my ear. The surgery failed and I now live with more pain than i had before the surgery. The nerves in my face constantly ache, my neck hurts from drainage from the ear, and i get KILLER ear and headaches - all of which didn't exist before the surgery. Fuck this doctor, if you need a tympanoplasty, for the love of god let me be your example and go anywhere else. FUCK YOU SCUMBAG KO

Had my first ever laser hair removal session with Rita. She was very comforting (I was a little…read morenervous) and very informative. The procedure was so fast and simple! Very light discomfort and so worth it! I was so happy worth the first session that I booked my armpits too! So excited to not have to shave this summer!!

Dr. Rizk and his staff demonstrate the best hard work, time and dedication to compassionate patient…read morecare! Best Vascular Surgeon and AMAZING STAFF!

********* If I could give Leanne and her team 10 stars I…read morewould. I have been a patient since 2014 and they deserve many accolades! I cannot recommend them highly enough.

this is by far the place you want be for all your self care needs. Leeann knows her business inside…read moreand out is on point !!!! As is her team. They all bend over backwards to accommodate you . ( even when they're out of town ) I don't know ware I'd be today without Leeann and her team !!! I can still look in the mirror and feel like I got it at 63 ... can't say enuff good about vixen ... try it you'll love it I wouldn't trust anyone else !!!!!!! Thank you Vixen , Grace Osterland BEST PLACE ON THE PLANET

Waiting room was clean and comfortable. Staff was friendly and available to answer all my questions.read more

My dentist referred me to Summit Oral and Maxillofacial Surgery in Grosse Pointe Woods for a molar…read moreextraction on 8/13/25, so I went there directly to schedule an appointment because the office is only 5 minutes from my home. When I entered, the cold expressions and brusk-bordering-on-contemptuous reception of the employees were enough to weigh on me for hours--so much so that I felt compelled to call and cancel, which I did the following day. I'm an elderly Black man who grew up in Alabama in the 1950s-60s, and sadly, I do believe that I accurately read the room.

Was a first time patient at Acension hospital in Warren. He did my biopsy for cancer. I've been…read moregoing to his office for the last 15 months and the care has been excellent. He really cares and listens to you. The office staff is friendly and helpful.

Although Dr. Salama is very kind, patient and knowledgeable, his office staff (one receptionist in…read moreparticular), abrupt and rude. Our family's first visit became our last.

The first time I went here, I felt like I was with family. Today I had my procedure done and the…read moredoctor and staff were incredible! The doctor explained everything he was doing and his bed side manners were perfect. His assistant and I had so many laughs. Definitely recommend! I feel great too!

I seriously owe this place my sight! If i can give it a 100 stars i would! I'm from Ann Arbor and…read morewas at a funeral/burial in Southfield. My eyes started bothering me, i figured i needed some drops (since they felt dry) and figured it was from smudges of mascara i got on my contacts! As i started to drive, it became almost unbearable. I was driving and realized that i shouldn't be. I couldn't keep my eyes open and the sunny bright day was painful. Instead of driving to the hall for the funeral, i called my mom and begged her to grab me eye drops and went to her house. The drops killed. Nothing was making it better. I couldn't close or open my eyes, the pain was excruciating. That is when i decided i needed to see someone and ASAP (as it was nearing end of work day about 2:30pm). Since i don't live in town the first place i called was my Mothers ophthalmologist who unfortunately turned me away (they don't see new patients for emergency's) and told me to head to the ER or urgent care. I knew i needed a specialist and did not have hours to spare! So i came across affiliated eye surgeons and Kristy answered. She asked for my insurance and told me i needed a global referral from my doctor and gave me all the information to give my PCP. She said we will get you in, don't worry. She was amazing and helped me sort everything out! Now i get there and everyone of the staff is extremely nice. I did not wait long before they took me to the exam room where a super sweet lady (sorry i don't recall her name but she was great) did a preliminary exam. When she completed, she took me over to another room. There walks in the sweetest Doctor! Dr. Lindsay Rubin asked me if i was okay and did not scold me about anything but actually sympathized with my pain. She and her assistant Ashley were wonderful. She took a look in my eyes and there it was... a dreaded corneal ulcer in both eyes!!! She told me how important it was to catch early and put me on antibiotics ASAP (1 drop per eye every two hours). She told me to notify her ASAP if it doesn't get better. She told me she would call me Saturday morning to confirm that it was healing. She even suggested to give my info to an ophthalmologist in Ann Arbor to follow up. Since we need to do many visits in a short period of time to stop it from doing long term damage. I refused the polite transfer. She was incredible and caring and her bedside manner can't be beat! Plus she knew what was going on and i wanted to be in the best hands, so i will be driving from Ann Arbor to see her for my follow up bright and early Monday morning. They all did such a wonderful job and i am so thankful to them as i could have lost sight in both eyes!! I will never go anywhere else! I will be going to the practice from now on for everything! Thank you guys from the bottom of my heart! I actually felt well enough today to look at my phone and write this book on how amazing you all are! It's all thanks to you!!!

I had the best eye exam and can't say enough about the personal service I experienced. Macular…read moreDegeneration runs in my family so I have had a few exams in the past to be sure I catch it as soon as I can. the staff at affiliated eye surgeons were super thorough. They have state of the art exam equip and gave me the best exam I have had. on top of the Dr. Rubin did a great job explaining the results in a way even I finally could understand. thanks for a great visit