Great customer service dr Yu is very thorough and knowledgeable. Will be a great pcp for meread more

Top notch!!!!. The staff and Dr.s are caring and efficient. It didn't even feel like you were in a…read moremassive building . I feel blessed to have a great " main Dr.".

The type of care is like no other. Care from the providers they are literally come from a place of…read morelove, even if it's tough love. Office staff was friendly and has smiles on their face, even though thumbs patience that was the floor and after me were not as pleasant. They're great for primary care urgent care and even spiritual care. There was a patient that wasn't physically sick, but spiritually sick and came in as that they just needed somebody to pray with them and they literally did just that.

Dr. Hardeman is who my visit was with. She was extremely knowledgeable and provided me with great…read moreinformation surrounding the nature of my visit. From my initial interaction, the staff was very helpful and professional. Jessica was very nice and even went that extra step to get me a cup of coffee during my office visit! A nice STRONG cup of coffee! I love seeing scriptures posted throughout the facility. They also have calming sounds playing over the speakers. Very relaxing atmosphere for sure. I was really pleased with this office visit.

Terrible experience. We were the only people in the waiting room and it still took over an hour to…read moreget called back. Doctor did not seem knowledgeable at all. Very unclean. For some reason they couldn't run our insurance so we had to pay out of pocket. The whole experience was weird. I will never go back here.

If I could give 0 stars I would. I drove over 20 miles to this urgent care with a sick infant and…read moreat 8 am on a Sunday there's already a 2 1/2 hour wait? I thought the entire concept of an urgent care was that you didn't need an appointment to be seen in a reasonable amount of time, which was the case here. Nowhere on the website or elsewhere on the internet does it specify that appointments are preferred instead of walk ins. For starters, they should update that on the website. Next time trust the reviews and go to your kids in vestavia where they accept walk ins (and are much nicer too).

I will start by saying this, I never leave reviews for anything, I made this account just to leave…read morea review. The receptionist, Tahirah, was outstanding, super friendly, and patient! I could not recommend this clinic enough, I was in and out without an appointment in less than an 40 minutes. The Doctor Eve was amazing, as well as the nurse, nothing but good things to say about this clinic!

If you want relief from your pain DO NOT go there!! My husband was in a lot of back & leg pain…read more They sent him home w/ a Rx for muscle relaxers & steroid pack. This did nothing to end his pain. We were up all night with him in pain. So much that he said couldn't get down the stairs to go to the ER. I called them back asking them for pain meds & response was no, it's only been 12 hours!! (Medicines didn't have enough time to work). Was told by 1 that they did prescribe pain meds and by the Physician's assistant that they didn't give them. Their advice was go to ER. So knowing how ER waits can be (4 to 5 hours) they were sending us there!! You think you will get immediate relief from your pain ?? Guess again!!

I came in over the Christmas holidays having picked up the crud from somewhere and needing to get…read morechecked out, and my normal doctor was not open. I kept calling as soon as they opened, but no one would answer the phone. It took about 15 minutes before someone finally would. It turns out that they do not make appointments - they only take walkins. That would have been nice to know so I could have been waiting at their door when they opened! Maybe next time, leave a note on the messaging service, please! The staff themselves were nice and despite the almost 2 hour wait, I felt like they weren't in a huge rush and took the time with each person and made sure to answer any questions and diagnose what was going on and genuinely seemed to care about their clientele. I'd come back again.

Great staff, convenient location, good hours. They do x-rays and weight loss. They are open on…read moreSundays.

Dr. Yu is wonderful. He is quick but listens to what I have to say. Very pleased with the care I…read morereceive.

I am currently sitting outside of one of your locations in Trussville, Al. I arrived at 5:35pm and…read morepulled to open the door only to see that the door was locked. The receptionist told me they were closed. I informed her it wasn't 6pm yet and she then said again they were closed and that the doctor told her to say so. This is ridiculous. If you are not going to hold true to your hours of operations then why post them. I will be writing a review on Yelp and other sites. Just think of someone had a true emergency and got turned away. I will no longer visit your locations. It is now 5:42pm and I just saw a patient leave the building. I am highly upset about this.

If I could give them 0 stars I absolutely would. I went yesterday to be told there would be a 2…read morehour wait. So I left and scheduled an appointment for today at 2 and my boyfriend's at 2:15. When we got there and checked in online, we went to the counter to the same irritable woman working, she told us that it would be 2-3 hours, we said even though we scheduled an appointment and she replied yes... so we walked out to the car and got a text message as soon as we got out of the door and she cancelled our appointments. Absolutely the worst experience ever.

I recently was here on 12/22 (Christmas Eve, Eve) with my mom. I hadn't anticipated spending half…read morethe day here but it was really busy. Let me say this, the staff was professional, hardworking and helpful. There was a long wait due to lack of staffing. Yes!!! There was only one doctor on duty. One doctor and sooooooo many sick people. They really handled this situation well , considering the circumstances. My mom was eventually seen and was treated. She told me how apologetic the doctor was in regard to something with her Xray. Although we were here for a very long time, I was pleased with the hardworking staff and how vigilant they were in keeping everything sanitized.

I'm going to give them 5 stars because they have picked up their game. Even know having to register…read moreonline is annoying, and during certain times they book up leaving most everybody out is super inconvenient and defeats the purpose. They are fast, they do care, they are over worked and short staffed, and I am someone who does understand and knows how it is. They were the ones who caught I had a lump in my thyroid, and they are the ones who get me up and running when I have cold and flu stuff going on. I can't get quick service like that at a regular doctor because they are only open the same hours I work.

There is no one to help with customer service. The office is incredibly slow, their equipment…read moredoesn't work, and their "live" person to talk to doesn't help either. I will never come back to this dumpster fire.

I saw this place was opening soon about two months ago. I happened to be in Hueytown for my monthly…read morepedicure with my nail tech and saw the coming soon ad on a digital billboard. I looked the place up on Facebook and found the business page. I was pleasantly surprised to see it was a minority owned business so I decided to make an appointment. I'm almost 28 weeks pregnant and I took advantage of a 4th of July special I saw on their Facebook page. The location was easy to find and the owner was very friendly. The inside is nicely decorated. My technician took more time than I was allotted to try to get a good picture of my baby. My baby just was not in the mood for pictures today. Lol! Even though my baby was stubborn, I had a good experience and I'd come back to try for another peek before I deliver. You should give this business a try!

Extreme care and concern to all patients. The staff is informed, caring and patient to their…read moreclients. The comfort and guide the client through loving tests. They also have a full line of accessories for the baby