Respect and gratitude to the staff and managers at San Marcos Mini Storage on Bent. They are…read moreservice-minded and professional. Recently, I've been decluttering and organizing in my units. They've stopped by to bring water, ask if we needed anything, and showed their willingness to provide more quality service. It's a well-run, safe, and secure property. We had up to four vehicles parked along the aisle while we dragged everything out, sorted for trash, donate, and recycle. Other tenants and Mini Storage staff were generous and understanding of our slightly chaotic workspace. Thanks again,

Service is incredible, Adrian Smith was very accommodating and welcoming! Ask for Adrian and you'll…read moreget a nice person who gets the job done. Quick and efficient.

Many local services that saves me a trip to the post office. Always have great, knowledgeable…read morecustomer service. I also buy their boxes to send packages oversees. They are sturdy and stronger than your typical box and worth the extra expense. Definitely recommend their services.

My comment was deleted for some reason, so I am posting again. Service here is bad, the customer…read moreservice is terribly rude and amateurish. The young guy who "opens" in the morning is always late, has very poor communication skills and is rude to customers, including myself; barely has a clue on how to put a whole sentence together or greet people, and always says "huh"? instead of "excuse me". Some basic course in etiquette and customer service might do this business a whole lot of good, and it wouldn't be a bad idea to open during the posted business hours instead of 15-20 or 30 minutes later, which has happened on three occasions now. Will no longer use

Mayra was a absolutely amazing, UHaul totally messed up my order and I was left without a unit…read more Mayra talked me of to the ledge, called to check on my reservation and reconfirm and was so sweet to help me find the best unit and promotion to help me out as I'm going through divorce.

Pricing is great, moving things in and out was always simple. Happy customer for nearly two years,…read moreonly moving out because I don't need the unit anymore. Always felt secure and there were never any issues. Employees were always nice.

Requested a simple quote on palletizing a wood working tool. Sent 3 emails and spoke to someone…read morerequesting a quote. They never responded by email or by phone. Don't waste their time or yours get someone who at least responds to you.

Awesome group of people to work with. They packaged up my materials to be shipped to australia in…read morea prompt timeframe and pricing was great. Very helpful and answered all my questions!

I can't say enough good things about this storage facility! It's me it's clean. It's…read moreair-conditioned so in the hot days you're ready in an ugly situation but at least this way you don't have to sweat while you're doing it! All of the people that work there are so pleasant so helpful. Shoot, even the bathroom is amazing at the facility along with their little candies that they have available for you I've suffered a traumatic brain injury in the past so businesses that can help me remember things or at least be kind when I have forgotten mean a lot to me. Recently my truck was broken into while I was in Mexico and my purse along with all of my credit cards in my bank card were stolen. This made it impossible for me to pay my storage bill when it came due. I had been on auto pay, but once the cards were killed, that was no longer relevant. Andre went way out of his way to call and remind me that the bill was due, he even let me know how many days I had to work with before a late charge would be assessed once I realize that I wasn't going to be able to use my bank card in time he immediately sent me a form which was super easy to fill out online, allowing my bank account to be linked to my auto pay, and the funds were immediately available so that my items in storage were safe and sound Andre followed up with me to make sure that I had it done if I needed any help he was there for me and just overall compassionate and understanding! That's so hard to find nowadays I highly recommend this facility on every level. It's fantastic. Signed a happy customer

Went here because of the promotion for 2 months at 1/2 off. Great deal. When we went to the storage…read morefacility it was easy to Get in and out of our storage room, we also thought it was super clean as well. It's a great place to store stuff. Worth it.

So much of my mail gets stolen in Bressi Ranch, so I ended up getting a post office box at this…read morebusiness about two years ago. They have been amazing. The customer service is exceptional. They always remember who I am and bring me my mail quickly. They've gone above and beyond to help me solve the mail theft problem. Not a single stolen piece of mail since I had everything delivered here. Highly recommend.

Always a pleasure doing business with them. Staff is friendly and helpful. Convenient location for…read morebressi ranch residents.

Although I love this place and I love people who work here, I ran into the situation with the…read morepeople that actually walk in there. There was a long line to talk to the people that work there and I just wanted to scan so I went to the left. And there was a lady at the scanner, not paying attention to anybody that was behind her because she was facing the other direction. Facing the wall.and we all thought that she was working with the scanner to scan some things next to her. After a few minutes, the rugs that were going to be deposited and returned for Amazon started to fall towards her, and I told her to LOOK OUT. And then she saw there were people behind her. Were all polite enough to keep our mouth shut while she didn't pay any attention and stood in front of the scanner while looking for something on her phone. So that was bad. Pay attention! Don't block the scanner! So the lady in front of me walked up with the two packages and set them down and then she started the rummage through her phone. SHE WALKED UP With two packages and set them down and then she started rummage through her phone. So I must tell you, I got two packages. I need to scan, that's all I have to do scan them and set them down. It would take about 30 seconds. So after waiting for her to scroll through her phone For several minutes, I said, do you mind if I just scanmy two things? And she said I'm looking for something, with a privileged tone... what a B! And so I wait, and I wait. after all that time, She's scanning, but she can't figure it out. And it's not working and so she's looking towards the three people that are behind the counter, but they are extraordinarily busy because of the very long line. But she doesn't think to say I'm having a problem. Why don't you just go ahead. No that would be too polite. I guess. So when she leans away because she's waiting to talk to somebody, I lean in with my package package. I get one done in 10 seconds and then some lady comes over to help her and she turns and notices me scanning my things andsays, I was using that scanner. I said I'll be done in 30 seconds. And lady seeing drama I am causing, I admit it, grab the lady away and took her to the Cash register. so the lady Managed to cut in front of everybody because she's an idiot. And she's an idiot, not just because she was impolite, but because she waited until she was at the scanner to start to look for things that she order to scan. I have returned many things to Kohls and I always make sure by the time I hit that counter. I am ready to go. There is nothing worse, OK I take it back, cancer, cancer is worse, but aside from cancer. There is nothing worse than someone who doesn't prepare ahead of time while they are standing in line and people waiting. Just the stupidest thing ever. So I leave when I get to the car and I start to bitch to my wife about all of this when I get to the car and she's already coming out because it's so fast to have the people behind the counter do it but I was out before her Because all I had to do was scan two tiny things I was finished in 45 seconds And I was complaining to my wife and once I saw her coming out, I very loudly, so she could definitely hear it, how rude people are that are in the world. That all they had to do was step aside for 30 seconds while they figured things out, because they no idea what they were doing nor are they prepared. So don't be that guy, or girl Thank you for letting me vent. I appreciate it.

GO SOMEWHERE ELSE for FBI BACKGROUND CHECK!!! Absolutely…read moreworst experience i have ever had. Owner is extremely rude and unprofessional. Her system charged me for a background check and my bank showed the transaction. She said that it did not work. But it was showing pending on my end. She was extremely rude as well as every employee there. They were all yelling at me that I didn't pay. I called my bank and he witnessed how unprofessional the store was and was stunned to hear how they treating me. He offered to be a witness and told me to call police. That's how rude they were. Her system was the problem but she kept yelling that it was my bank who was the problem. No it was her register that was faulting out. I didn't want to pay twice, that is why i called my bank in the fist place, to cancel the transaction because she could not provide a receipt. I eventually cancelled transaction and payed again, but they way I was treated for their service was unacceptable. Everyone working at this UPS store is rude and incompetent. I WILL NEVER GO BACK! YOU COULD NOT PAY ME TO USE THIS AWFUL UPS STORE I would give them 0 stars if I could. Rudest people EVER

Easy to get in and out of…read more Friendly service and fast notary service! If you want to send something out and ensure it gets there use UPS. Value and peace of mind that is priceless. What can brown do for you?

Without a doubt this UPS has the WORST customer service. They love to tell you what they cannot do…read more Everyone seems miserable at their jobs. I typically go to the UPS Store in Encinitas (shout out) they are beyond accommodating & helpful. Twin Oaks UPS hassles you about everything. Today the guy wouldn't let me leave my USPS package (small package) bc 'we're pretty full' that's after I paid $3 for a printout of the label. Sometimes if I'm in SM I will reluctantly go in but NEVER AGAIN. Absolutely terrible customer service and attitude.