I was with this agency for around two years and based on other negative reviews, it seems others…read morehave had a similar experience. I had no issue until my Mother passed away and my policy lapsed. Upon attempting to renew, I was met with coldness and "you'll need to pay the policy in full!!" Upon calling Progressive directly I was given a much cheaper rate and payment terms rather than hearing "well, with your payment record, this is all we can offer!" Which is what I heard from the HIG agent. Note to self, deal directly with the company and skip the agents! They are obviously narcissistic and enjoy feeding their own egos. Also, moved my homeowner's to State Farm with a cheaper rate as well! Way to treat your past customers well! Consider looking elsewhere for insurance needs as this company just doesn't actually care about keeping or earning your business!

Worst customer service ever! If i could give it negative stars I would! Harassment coming from the…read moreowner himself! Do not go here!!!! You will thank me later!!! The girls in the office are actually quite friendly but after the horrible experience I received from Billy Henrich I do not wish to ever do business with them. I tried canceling my policy THREE times both on the phone and through email not once did they state to call the carrier or send in documents or anything! He asked what carrier I was moving to and he said "good luck". Then they charged my account over $500 when I called him about it he didn't take my call instead emailed me that I should of sent in documents (again never told me about this) I finally got fed up and called carrier directly and they processed the cancellation with no hesitation. He proceeded to email me lies about the calls we had, saying I got "heated" a couple weeks ago when I had actually just called to ask what the renewal price would be and to tell them I didn't wish to move forward. never have I been disrespectful to them in any way. So many LIES! I am so disappointed in this whole ordeal, specially cause it was directly with the owner, he's so unprofessional needs to get off his high horse.

If you need a quality insurance agency to handle your insurance...Look no further...these guys are…read morethe best.

From the owner: Our office focuses on providing the proper coverage for every type of risk in Galveston and…read moreBrazoria County and all over Texas. We work very hard to take care of our clients big or small. Customer Service is one of our selling points. Tired of your agent not returning your calls or helping with a claim, then you need to call us. We work for you!! Our goal is to educate every client we have and provide the best policy available in the market. McCorkle Insurance can write any type of business needed. Call McCorkle Insurance for a quote or a review of your current policy. We can usually find markets other agents can't making us able to write anything that comes through the door. Specialties: McCorkle Insurance has many risks in the Chemical, Refinery, Maritime and Coastal Insurance field. We also specialize in Home, Windstorm, Auto, Flood, Life, Commercial, Renters, Motorcycle, Marine etc.. We are a full service insurance company.

Office staff extremely nice and informative. I recommend them to anyone looking for a good Agent…read morewith knowledge and great customer service.

From the owner: It is our mission is to help people manage the risks of everyday life, recover from the unexpected…read moreand realize their dreams. We are here to provide Quality service for your auto, home, health and life insurance needs. License #: TX-1006412

I have been a customer of Tyler Landry's office for years. He and his staff, especially Cortney…read morehave given me the absolute best customer service experience. Tyler will provide a personal review to make sure that I am not paying more than I need to for my insurance. They are attentive and patient. Luckily I have not had to file many claims, but they embody the kind of customer service that I aspire to provide for my customers. I cannot thank them enough for being attentive to me when I can't find the time. Highly recommend this agency.

From the owner: Real people helping real people protect what's important to them. License #: TX-2201271read more

Heard great things about how this woman is always trying to help find ways to get you the best…read morecoverage at lower prices, personal and friendly service.... way better than Geico

From the owner: At Linda Tuck State Farm, we specialize in helping you achieve your dreams by providing solutions…read morefor your long-term financial security. With over 40 years of professional experience, Linda Tuck and her dedicated team offer a wide range of insurance options including Auto, Home, Renters, Condominium, Life, Health, and Business Insurance. Committed to integrity and exceptional customer service, we always put your needs first to ensure you have the protection and peace of mind you deserve.

Wonderful customer service and when you call them they a human being answers, not a robot!…read moreThank you Farmers Insurance!

Tracy is very knowledgeable and helpful. She helped inform about different carriers and coveragesread more

Customer service is incredibly poor. I will be transferring my home and auto policy to another…read moreagency. You cannot get ahold of them on the phone or get a call back. Had to call main customer service line only to then be routed to my agent for them to still not answer and finally get to talk to someone. Other agency I'm switching to (Phelps) has someone that answers on the first ring, asked what I needed and then transferred me and that person answered as well! Problem is they cannot transfer my policy and so I still have to go through Johnson to try and get changes made and it transferred. Now I'm having to waste half my day going up there in person. Do yourself a favor and stay far away from this office.

Matt helped a friend of mine get a serious flooding issue resolve. They now have enough money to…read morecomplete repairs. Definitely recommend him.

Terrible. Most of my emails and phone messages were ignored. Majority of the time nobody was there…read moreto pick up the phone during business hours.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I am born and raised in the Webster area. I love working with customers and helping them with their insurance needs.

These ladies in this office always looking out and they have the best prices!! Quick very helpful…read moreamazing service!

It Texan awful long time to find good insurance in Houston but I may have found some here…read more I've been looking to switch my auto insurance over to Texas which I'm not sure yet if I'm actually going to do - and this is one of the places I checked out - where I was shocked to see that they don't have any Yelp reviews yet. They seem to have been here for a while and are pretty friendly and significantly cheaper than the car insurance that I had a New York, so I may end up going with them and will update this review if I do.