Nice, friendly people that were very helpful with the opening of my account. Competitive HELOC…read morerates as well.

I walked into the downtown branch today and had a very unusual request where a bank official was to…read morecall my credit card company to unblock my card. A young lady by the name of Barbara was so sweet and supporting in my request she went ahead and did it for me. And it actually worked! It was a wonderful experience and I walked out very happy indeed. I need now to open an account and become part of this nice family. Thank you, Barbara and thank you to the teller who went and retrieved her for me.

I love my bank. I have been banking here for years and they are always great. From the loan…read moredepartment to the bookkeepers... best banking service in town!

Good helpful Bank. They do there best and it has been a…read morepleasure.....................................................................................

Very friendly and personable bank, it's always a pleasure when staff greet with a smile especially…read morethese days when most places you go you see downhearted people that don't like their jobs.

Great bank with wonderful employees. They are very personable and helpful. Bank is a great choice!read more

From the owner: The bank that puts you first.read more

I would not recommend using this branch. My mom recently passed and I was beneficiary of her IRA…read more They truly did not know how to handle the situation and the customer service was very disappointing. It took nearly 3 months to get the IRA put in my name. I have now requested it be transferred and it's been over a month and it's still not been taking care of.

I just moved to Luray and wanted to try a little banking business with this branch…read more On a personal level dealing with your banking Jo Ann and Diane give you first class at the personal banking experience. Just make sure as in all banking you read and understand the contract

Excellent customer service, but there's a six month waiting period to set up bill pay. No one…read morecould explain why. Duplicate checks are twice as much as the same number of checks from Bank of America. And they charge $8 for a notary signature - Truist doesn't charge account holders. So just be aware of the fees and extra costs.

Like all Oakland Banks, First United's business model is based upon "for every customer we lose, we…read moreget 5 new ones so bother serving customers" As an existing account customer I find First United no better at customer service than other banks I have had accounts with. My experience with staff demonstrates a lack of knowledge regarding consumer's right to be respected. Their loan process is like "going to a wife swapping party and coming home alone" no matter an applicant has a credit score over 775. Oakland needs customer oriented banking, we don't have it. First United shows no commitment to customer support.

First Citizens Bank is the best bank in Charlottesville, and probably the entire east coast…read more The professional staff and outstanding service they provide, make the otherwise dreary task of banking a genuine pleasure. I have banked with First Citizens for 15 years and NEVER had a single complaint. First Citizens is a privately owned bank that is conservatively managed and financially sound....

From the owner: At First Citizens, building relationships with customers is at the center of all we do. We…read moreunderstand there is a right way and a wrong way to do business, and we choose the right way. If you're looking for a bank that cares about you, your goals and your future, come grow with us. Visit us at our Charlottesville, VA branch or find us online.