I called Mink Plumbing to schedule a a sewer line inspection. I was told that $79.99 will cover the…read moreentire inspection and if there were any cost associate associated with a repair the $79.99 would be applied to the total bill. Also, I was able to schedule a two hour window for them to come. They did not show up in that two hour window and when they were contacted about that, there was a note that dispatch had changed the window without telling us. Technician arrived 30 minutes outside of window. He then attempted to charge $350 for the inspection. He claimed the $80 was just for a service fee. Dispatch either lied or omitted the truth. He then proceeded to do very little if anything other than take the $80. Horrible company. I will not use again.

Dalton is a professional and kind person. He did a great job, always offering the best solutions…read moreand price. Thank you Dalton and Mink crew for your service

They were on time, they looked at all 3 of our safes and determined how best to get into each. We…read morehad a death in the family and couldn't find combinations. They worked on each one and were able to solve our problems. They were very knowledgeable. I would highly recommend them. Don Manseau

The team was professional and arrived within 30 minutes of me calling when I needed the car…read moreunlocked. The price for a replacement key was less than the cost at the dealership. Great job and I would use them again.

We have had Coy Dodd service our air conditioning and furnaces twice. While they were timely and…read morethe services appeared to be thorough, the replacement filters they put in our units were only the equivalent of MERV 10, which is insufficient for the high allergy conditions in Tyler. I have had a very hard allergy season this spring, and the inadequate furnace filters they use have contributed to the difficulty I have had, including needing to use medication I have not used in over 20 years! We changed the Coy Dodd filters today to Filtrete MERV 13, and I am already starting to feel the improvement in my lungs. In the future we will ALWAYS make sure our HFAC service providers use MERV 13 filters!

Quick response, knowledgeable and affordable. The value for the service received is excellent!read more

Jason is Amazing! Pouring rain, here in under 15min and had my new key ready in no time and works…read moreperfectly. Price was under most that I had been quoted.

This company was fast and the most courteous people I have dealt with in a while. I would recommend…read morethem to anyone needing plumbing help. They were here when they said they would and finished when they said they would.

We had to have a new water heater installed and Ben Franklin Plumbing went above and beyond through…read moreall the BS of the day! Our property mgmt co contacted them to replace our WH. They came out quickly, were extremely courteous and respectful of my 18 yr old daughter that had to stay home to deal with the mess...well at some point the property owner decided he wanted a cheaper price, Ben Franklin got called to cease working and they had to load up the new water heater and leave. Gene called me to explain as best he could what was going on. After I was done ripping into my property mgmt Co, low and behold the owner realized he wasn't going to get another Co to install that day and Ben Franklin was sent back out. With just as much respect and courtesy as the first time. If ever I need these services I will never personally call anyone else. Thank you for making this CA transplant family feel like there IS someone they can depend on out here.

Kind, courteous and prompt. Did an excellent job installing our front door handle set. Highly…read morerecommend. ​​

Johnny is an honest and trustworthy locksmith. I have used him on several occasions. I have found…read morehim to be fair and reliable.

Lyndon and his wife were the absolute best! They were there when scheduled and called to stay in…read moretouch inbetween projects (we had 2). Did a fantastic job at a reasonable price. Will be our go to from now on!

This contractor was EXTREMELY rude!! Refused to assist me with necessary paperwork for an insurance…read moreclaim. After 2 phone calls, I was told never to call him again. Would not recommend!!

C&R Heating and Cooling did a wonderful job. Everyone I dealt with was friendly, professional, and…read moretook the time to explain everything clearly. The service was prompt, the work was done right, and I felt very comfortable with the whole process. It's hard to find a company you can truly trust, and I would gladly recommend C&R to anyone needing heating and air conditioning service.

C & R heating & cooling You are mistaken, the state has not…read moreclosed the complaint. Contrary to what you write it has been forwarded to Texas Department of Licensing & Review. It is no longer being researched, but has passed to the PROSECUTOR, Mr Andrew Lisenby. The case number number:ACR20250016098 Again, you are mistaken I never had a contract with Steve Thornton "builder", but I did have a contract with C& R. Yes, my attorney has been in contact with your attorney and it appears we will go to court. So, if you think this is resolved you are mistaken. I might suggest three owners opening the mail and responding to e mails has left C & R MISINFORMED 7/23/26 update