Insightful and thorough financial consultation. Taxes filed accurately. Trustworthy and reliable.read more

This firm is unethical in their business dealings. They way overcharge to have simple taxes done,…read moreand then strong arm people into coming back the next year. Just be aware of the price you will pay to have them do your taxes. Ask up front, and get it in writing. The owner told me one thing, and then didn't do what he said he would do. I would not recommend this firm to anyone.

Refused to help us. Very disappointed that they couldn't find 1 hour over a year of time to help…read moresomeone with their taxes. Very disappointed in their service

Our business has been a client for many years. Their service has been invaluable to our company in…read moreterms of tax planning and business strategy! We hightly recommend this company!

Meeting Jeffrey or having him become available to help my small business couldn't have come at a…read morebetter time. I had been trying to correct some DOR issues myself, which quickly became overwhelming. Jeff understood my difficulties and was able to describe what was needed to complete the process through the DOR website. After working hard, Jeff was able to connect with my vendors and the DOR representative to resolve and make amendments for the "3 years of sales tax reconciliation." The attention paid, communication, and valve of Jeff's work is very appropriate. I will recommend him to other business owners and personal accounts as well if necessary..

Jeff is amazing! He did an awesome job helping me catch up on 3 years' worth of taxes, saving me a…read morelot of time, money, and stress. He provided personalized attention by responding to text messages right away, taking time to explain what's needed and why. He makes it easy to tranfer information because he accepts comms through any channel- whether it be email, hard copy, or text. He'll even pick up/drop off hard copies at your location. Jeff was very patient with me and was vital in encouraging me to get the paperwork I needed. Working on 3 years' worth of taxes and getting the information to Jeff parts at a time could have been a disaster. But with Jeff's organization and support, it was smoothe. I've recommended him to colleages and will continue to recommend him.

Shout out to Capital Tax Service for helping us tackle our business and personal tax returns…read more Consulting with Sandra was great, she provided a lot of information regarding starting a business and guided us in the right direction. Michael really stepped up in preparing our business and personal tax returns. He took the time to explain the different areas of our return to where we can understand all those numbers. Dealing with them was a breeze. Overall, we had a great experience and the cost for there professional service is very affordable. Will continue to do business with them, and I advise that everyone should too.

Horrible experience using Capital Tax Service to complete my 2022 tax return. Details below but in…read moresummary: * Sloppy work with many mistakes on their part from confusing me for a different John and sending outdated intake forms to having 2 major errors (that I discovered) on the tax return once it was finally completed. * Awful communication, I had to reach out each time to get any information. * Poor planning and communication on their part which required an extension to be filed the day taxes were due. My wife and I were very disappointed with our experience using Capital Tax Service. This was a shock because of the numerous great reviews online, however what happened for us was far from that. Starting out, we reached out to schedule a free phone consult. We were sent an email to set it up and Sandra replied saying that our free half hour consult had been used up. Future consults are $150 per hour with a minimum $150 fee paid at the beginning of the consult. She said, this situation had become increasingly complicated therefore additional tax research will be required. We had not had our consult yet, so we were confused and asked her to clarify. Sandra apologized as she confused me with another person. First red flag! We took this as an honest mistake and decided to move forward. Looking back, that was the kind of attention to detail (or lack thereof) we could expect from the entire experience. The next issue was we were sent old forms labeled 2021. I let Colleen know and she apologized saying the 2022 forms were still being finished. Sending incorrect forms was another example of their lack of attention to detail. After we sent in all of our tax documents on 3/18, we were not told they needed an additional info until 2.5 weeks later. We sent that over right away and then silence. We were not updated on the status of our taxes, and had to reach out ourselves as we were close to the filing deadline. We contacted Nikki on 4/12 and were told they would let us know when the documents were complete and ready to review. Then again... nothing. On 4/17 I reached out again because I hadn't heard anything and taxes were due the next day. This caused a lot of stress being so close to the deadline. We were then told that they were still working on our return and we would be followed up with tomorrow. On the day taxes were due, 4/18, we again heard nothing. At 2:51 pm I sent an email and by 4:50 pm there was no response. I then called to speak with Sandra. She told me Nikki was working on our case, but was too complicated, so handed it back to Sandra. I was never made aware of this. She told me I'd have to file an extension. On 4/27 after no update, once again, I reached out and was told there was another form they needed me to complete. On 5/2, I received an email that my tax return was complete and ready for my review. First, this return never included my extension payment as Sandra forgot to communicate that to Nikki (so it was never handed over to Sandra, it was back to Nikki again?). I reviewed everything that night and found 2 major errors; incorrect child tax credit (they only listed a $500 credit when it was supposed to be $2,000) and an issue on my business return where my cost of goods was incorrectly added as gross income. On 5/3, I emailed them regarding the 2 issues that I found. They responded later that day apologizing for the mistakes and then sent me a new completed tax return. The result of these mistakes changed my tax burden by about $2,000, and I was the one to find them! Not only was this an awful experience, full of poor communication, delays, and mistakes but they ended up charging me 40% over the initial estimate to complete my taxes. Because of this experience, my wife and I would not recommend Capital Tax Service.

The best ever!!!!!! We have been going there for many years…read moreand I wouldn't know what to do without her. Highly recommend!!!!!!

In April of 2023. I was treated so unfairly and…read moreunprofessionally. I was hung up on, ignored and this so-called service never calls or e mails back. Plus the Tax costs are outrageous, and the Tax work is Sloppy. Do not use this service. I'll never go back to J & L Taxes-Lynne Shupp.

I have used Virgil as my CPA for over 10 years and have found him to be reliable, knowledgeable ,…read moreand professional .

Excellent tax preparation I am old and don't do well with…read moretechnology. Statewide does it all for me quickly and efficiently. They are very accommodating and a pleasure to work with every year. I highly recommend them no matter how complicated your return

I reached out to Curtis towards the end of last year after I was referred to him by someone I know…read more I explained to him what I needed for a non profit company I'm a volunteer for. He agreed he could do the work and we entered into an agreement mid December. He gave me a list of things he needed from us. The treasurer and I kept him updated on our progress on the things he'd asked for. By mid February we had everything ready for him that he'd requested. He said he'd get to work on our project. By mid March I reached out to him and he said that he wouldn't be able to really work on it until after tax season (end of April) ok no problem. We run fiscal year and not calendar year so that's fine. Beginning of May I reached out to him and he said he'd start working on it the following. Week. Ok. End of May I reached out again and he said he'd been swamped with the tax season but would start the following week. First week of June the treasurer reached out to him to see how things were going and we were told that he was getting started that week and everything would be completed and wrapped up by the end of of June 6/30. Well you can see what the date is and the rating. He didn't ever even start our project despite promising 6 different times he'd start working on it next week. The 6th time I told him no I was terminating our agreement and we'd be going another direction. I can't honestly speak for how he does as a cpa seeing as he didn't do the things he promised. Save yourself the headache and money and just look elsewhere.

We didn't win. So why a five-star rating? Because even the best doesn't win every time. And I feel…read morelike I had the best. Without going into all the details, Sara and the team put in a lot of work, and Sara put up a very strong fight in the courts. She and her team never gave up on me. And there was never a point where they said, "just give up". Many throughout the challenge even on the other side thought I should have won just in principle. But the department wasn't going to give in. They brought out all the big guns to beat my case - a complicated case they were not willing to cede. And even in light of a difficult case (where others would not take the case), WLC and Sara did - all the way to the Supreme Court. That means there was definitely something to fight for, and Sara fought for it. Yes, we lost. That's unfortunate for such a long fight for me then Sara. But I don't think anyone else would have done any better - especially since others wouldn't even touch it - even though they agreed that I had a strong case. WLC took the challenge on! Five Stars for Sara and WLC!

Washington law Center and especially Jonathan Burr are the worst. I have done business with…read moremillionaires and even billionaires but Jonathon Burr is the only person that has ever told me is too busy to return a message. Yes that's right he is too busy to talk to his client and apparently he was too busy to collect my money. Hey Jonathan spend more time actually working for your clients instead of screaming at them!!!