I was really surprised at how amazing Penske truck rental was! I called ten minutes before closing…read moreand the person who checked us in stayed late to make sure we got the van we desperately needed to move. The van was clean, had moving blankets and straps and was the same price as the truck so we got extra space for the same price. We called in a panic about returning it before they closed and luckily they have a return box so you can return it after hours. I will definitely be using this company next time I need a truck or van. For a stressful moment it was a positive experience.

Working for the National Park Service, my husband and I have moved MANY times. We have used U-Haul…read moretrucks numerous times not really thinking there were other viable options. On a recent trip, I saw a yellow truck and noticed that it was a Penske rental truck, so I looked into it and read reviews of them. I also saw that AAA gave substantial discounts for Penske rentals. My research showed that they were highly recommended, so I decided to give them a try. WOW!!! I was blown away by the difference! Not only were Penske truck superior, but this particular rental center was truly amazing. Jeffrey helped me prior to my picking up the truck and went out of his way to make arrangements to allow me to pick the truck up earlier to make it easier for our schedule since we lived about an hour away. When we picked it up on Saturday, Ed continued with the great service and had us all set up and ready to go with a beautiful, well maintained and spotless truck. I *HIGHLY* recommend this service center to anyone looking for an exemplary place to do business! I can't say enough good things about them. Thank you!

The value of the service was great. The drop off was a mess and their on call staff staff was less…read morethan helpful. No problem solving available. Their projected drop off location didn't match up with web site and therefore the after hours option in addition to the crazy hours of availability made drop off a terrible experience. In the end I had to make side arrangements and hope that the new drop of site were honestly going to follow through with promises. Thankfully the Phoenix site were awesome and the Flagstaff location can just get bent for the bull they put me through.

if you are ever in PRESSCOTT AZ and need to rent a truck, go to LORNA LN!!!!! on the way , I got a…read morecall asking if the roads were clear, and if everything was ok, ( storm was gonna hit ) the next day , upon return, the customer service was impeccable, we swapped stories as we enjoyed hot cocoa ,and relaxed with a lovely diffuser to calm me after the harsh move ( the battery died 3 times ,and the place where we rented from in san diego, should've changed the battery the first time ) the repair men were both nice, and came quickly, and other than that , the money saved is great! ( without the battery thing) Don and Brenda , saved this company from a dreary review mostly regarding the san Diego store,, on balboa ave and convoy...............thanx you 2

Hours said open at 8:00. Cardboard sign said will be there at 9:00. Waited till 9:15 nobody there!…read moreRented from different company!

Victor did a wonderful job installing an Eco Hitch on my 2026 Nissan Leaf. It was his first…read moreinstallation on this new model (he has 15 years experience doing hitch installations) and he was super careful. It all came out perfectly. He was also very kind and helpful. He kept me informed about his progress. The process took longer than planned because of the care he took, but it's the results that matter!

Cris did an excellent hitch installation on my Ford Mustang Mach E. The hitch required some panel…read moretrimming and he did a great job with the fit. Installation took the time he said it would and I was out the door in less than two hours. Would do again!

This is the truck rental place near the UPS mini-hub in Prescott Valley, I mention this because…read morethere is more than one Penske location nearby. This place was awesome start to finish. Customer service the way it should be, easy to reach someone by phone, and the trucks was A1 great and very clean. Penske tends to have newer vehicles than other truck rental companies & I felt it was a little less money than U-Haul. Penske will be my first choice next time. Recommended!

From the owner: Save Up To 20% When You Reserve Online Today!read more

I have had two units in MyStorage Prescott Valley for 15 months waiting for a new house. Their…read morefacilities are clean and well kept. The security is state of the art. Their personnel are helpful and always professional. I recommend them highly.

I have always had a good experience with this facility. Storage units are tall and allow for ample…read morestorage. Entire complex is clean, units have motion detection, gated-entry, and a good locking system. Any time I've needed to talk to someone in-person or on the phone, they have been understanding, professional and able to accommodate. Excellent value.

They were supposed to have the key to my rented/reserved 26' truck in the overnight 24/7 lock box…read moreso I could pick the truck up at seven and get to loading for my move. They open at ten. It says they open at 8:30 but the Uhaul rep who called me less than 24 hours from my scheduled pick up time says they open at ten. Anyway, they didn't do leave the key for me in the lock box.Someone dropped the seriously proverbial ball. So now I have to drive an hour one way (they were 15 minutes from me) to pick up a truck, drive an hour back, and I will have to pay my loaders overtime since this will overbook them. Thanks!

I used MovingOn for my local move theee times. Twice to move from storage in and out of a second…read morestory apartment building with only outside stairs. Then this week to load, drive, and offload everything into my apartment home here in Las Vegas. They are excellent in all phases! From being courteous and careful of my furniture and belongings to being ON TIME and efficient. They took down and then set up my TV and King bed twice along with everything else and did it with care!! Plus the cost was excellent too! I highly recommend this wonderful family owned business..

Showed up as scheduled, polite, professional and mission accomplished at agreed to price. I will…read morecall them again if the need arises.