I had looked at a few rental companies for a pick-up truck rental and found that Enterprise-…read morePlymouth Meeting location was the easiest (by far!) to work with. They were able to clearly understand our needs, provide clear costs without any hidden fees, and made the rental process smooth. I specifically worked with Ashley Daniels, one of the assistant branch managers from start to finish- could not recommend anyone more. She was personable, understanding, clear and thoughtful!! Highly highly recommend!!

Rented a 16ft box truck for a move, truck was not available, gave me a 20ft truck at no extra cost!…read moreManager Alex was awesome to work with. I will be using Enterprise instead of Penske from now on!

Iv rented from this Penske like 5 times. only ever had one…read moreissue something minor with a van i wanted to rent. Since this place is so awesome, they switched me to a nicer truck. I will be renting from them again. Looking into purchasing o e of their hitop vans in the future.

NEVER PURCHASE A TRUCK FROM PENSKE; HERES WHAT THE FIRST 72 HOURS LOOK LIKE:…read more* 07/25/2024: Arrived expecting to take my new truck. I went to inspect it and the lift gate switch was intermittently functional and the passenger rear tire was missing chunks out on the exterior wall. The onsite team changed the tire and had to order a part for the lift gate to repair it. * 07/26/2024: The paperwork was finalized, and the tires and lift gate repairs were complete. I drove the vehicle from Phoenix, AZ to Tucson, AZ (100 miles) and the a/c was functioning intermittently and would not blow cold air. I drove it straight to the Penske in Tucson, AZ on 34th street and it was determined that it was a pound and a half low on freeon. I left my truck at Penske again on 7/26/24 and picked it up at 2:30pm on 7/27/24 * 07/27/2024: Picked up truck at 2:30pm from 34th Street location in Tucson. Went to load my equipment for my transition to Ohio and after getting 5 full pallets into the truck the lift gate stopped operating entirely. It was between 5-6pm in the evening so all the Penske offices were closed. I was told by the two service reps I spoke with (one was at NTP) that Penske would not cover any of this and that the additional insurance package I paid only operated Monday-Friday from 8am-8pm. I had to contact a third-party dealer (see attached receipt) who came out around 8pm that evening and worked on the truck until midnight. The repair guy completed an entire electrical diagnostic and found that a solenoid was tripping (you could hear it audibly); after 3-hours he found that the wire was crushed in the rail gate due to poor placement after new install of liftgate switch that occurred on 07/25/24 at Phoenix Penske. * 07/28/2024-08/01/2024 : Finalized loading my truck and hit the road only to find more defects within the truck. -Airbrake purges every 14 seconds when on freeway -Speedometer is off by 3mph -Between 68-70mph per speedometer the engine cuts off power, chugs and then re-engages. -Headlights do not fully switch off. We have found them on various times of the evening. -Toggle switch for headlight does not function. You have to toggle multiple times and step out of truck to see if lights are off. -Left headlight is not fixed properly; high left and vibrates all over the place -Truck might be possibly underpowered. 45mph is the max speed up any hills. -Liftgate has not been tested since I paid for the repair from a third-party technician but had to be repaired by Penske 2x in 48-hours. This truck was clearly not inspected to ensure that the vehicle was fully operational and functional prior to my departing the lot with it on 07/26/2024. Penske refused to take it back within the first 48-hours. I have phone and email records to show all of these complaints. As well as receipts because their warranty program is closed Friday at 5pm CST - Monday at 8am so no one can assist you on the weekend. The truck has also had to be serviced an additional 4-6x since we have had it. The warranty claims center does not believe in answering their phones and you must take it to one of their preferred providers after they receive your complaint, review if its covered (take the whole week off) and then they will assess what they deem is their financial responsibility. The repair centers do not specialize in everything so one center might do breaks, another tires and the other lift gate but this is the worst company to work with.

This company has amazing service. Their sales rep is really outstanding and covered everything with…read moreme soup to nuts. The truck is the best build I have seen on the market today. I would highly recommend using this company. A great family-owned business that takes that time to walk you through everything, and has a great warranty program. 5 stars.

From the owner: Royal's mission is deliver the industry's best trucks and customer service possible. We specialize…read morein the industry's best TMA Trucks, and also provide quality Specialty Trucks, Dump Trucks, Multi purpose trucks, and Safety Trucks. Our best attenuator truck will always be the next one we build. Continuous and exhaustive improvement in the way we build trucks ensures that you will always receive the best product we have to offer. Attention to every detail and the highest standards for safety have led to Royal being a nationally recognized name. Often imitated, never duplicated. If our Mission, Philosophy, and Quality Promise are not enough to resonate with you...consider this: 20 plus years later, we have customers bringing our trucks back for repairs and upgrades. If you can find another company that can build a truck and body that can outlast your business...we might just buy from them too!

We moved from Des Moines IA to Downingtown PA and used penske and had an amazing experience! We had…read moresome mishaps along the way and were held up 2 extra days and penske didn't charge us anything extra. They have great customer service and will bend over backward for their customers. I will never use any other company for moving or truck rental.

Ordered moving supplies online. Went in for pick up. Staff pulled order quickly and helped bring to…read moremy car (without me asking). Even brought out the printed list that I brought with me (super helpful as I'm getting reimbursed).

I can't say enough good things about the people who work at this Uhaul rental location! Candace and…read moreJudy's customer service was exemplary. They helped me work through a tricky rental situation-- two moves in one week to and from New York during the busiest moving week of the year-- in a way that saved me money and made the whole experience much more pleasant. I have used other Uhaul locations and other truck rental facilities (Home Depot and Lowes) in the past but will never go anywhere but No Hurts for future truck rentals. The truck itself was brand new (only 700 miles on it), and the rental process was super convenient. We picked up before hours (at 6am) and dropped off after hours (around 10pm) and were able to navigate both processes smoothly using the Uhaul app. Candace walked me through the process and checked in with me during the rental to make sure things were going smoothly. Both Candace and Judy were extremely helpful and a pleasure to work with! This place has my highest recommendation and made a grueling moving process much more pleasant!