I had a great experience with BERGEY'S Chrysler Jeep Dodge Ram Service Center. I was a walk-in customer on a busy day, and even though they were clearly packed, the staff still took the time to give me an honest estimate for both when my vehicle would be brought in and how long the repair itself would take. They ended up hitting both timelines almost exactly(understandably difficult to accomplish with an unexpected customer and an already busy schedule), which I truly appreciated. I also arrived later in the morning than I wanted because another dealership had already turned me away because they were closed on Saturdays...(another Dodge dealership located in Lansdale, no posted service center hours!), so I was expecting another frustrating experience. Instead, BERGEY'S got me in, communicated clearly, and treated me professionally from start to finish. It's refreshing to find a service department that respects your time and does what they say they're going to do. read more

Went to look at a used vehicle for our daughter. Initial experience was good, made an appointment with sales, we showed up on time and the vehicle was ready and waiting for us. When it came time to talk price, things went south quickly. I have never been treated so poorly and made to feel insignificant and not worth the salesman's time. We started with a standard 10% off the asking price and the salesman said they would never go for that. We then asked for them to give us more on our trade in, same answer. Then things went real bad. The salesman degrading us telling us that they would be more interested if we were trading in a Tesla or a Mercedes. We were looking at a 10 yo Jeep. If I could afford those vehicles, I wouldn't really have been trying to buy a used Jeep! Then he went to the pressure of other people are looking at it and are interested so they don't have to talk to us about any other price. We told him we were ready to buy, but asked work with us on the pricing and conceded our ask to them coming off $1200 in the total deal. At that point we are maybe 2% discount from their asking price and trade offer. Sales literally said no wouldn't even ask the sales manager and said he'd let the vehicle sit on their lot for 60-90 days before he would come off any thing. We then left. Oh and I checked the website later and the vehicle is still on the lot for sale. So if you go here, understand they won't work with you on price and will make you feel insignificant to their business. Not sure how they make their money, but I would have thought selling cars was part of their bisiness! read more

Took my 2021 jeep in for a bad headlight and the high beam on the other headlight would shutoff after a few minutes. I was informed that i needed to replace both headlight assemblies. I researched headlight assemblies and every result showed the entired headlight, housing, lens and bulbs. But when I picked up my jeep I noticed the lens had bug and chip marks. When I asked the service contact if the entire headlight assembly including housing and lens were included, and he said absolutely. After I showed him the repairs he studied the reciept and said it was just the bulbs. $1473.30 for 2 bulbs! He said the bulbs are very expensive. I feel that I was mislead when I approved the repairs. My family and I has purchesed 6 vechicles from this dealership over the last 15 years. I aways liked the sales people but I've had several problems with the service dept. I spoke with the service manager about a few problems and found no concern about my issues. Will find another dealership in the future. read more

2yr review after buying my commercial hd Ram from bergeys . Jordan sold me truck transaction and all follow ups went smooth A+! , service department been great very happy with their shop i drive 2hrs out of my way for the service . Great place, the reception area for service has more staff then a walmart checkout . If in market for commercial chassis they have ton yes but most important they are setup for working on them . PeteG read more

Avoid the service department here at all costs!!!! I used to love getting my car serviced here because they would take exceptional care of it. Now, the technicians are sloppy and extremely NEGLIGENT! Brought my vehicle in to have the brake booster replaced and not only did the technician leave it with parts hanging off (*not sure how a piece of the steering column came off, but it wasn't hanging off when I brought it in*) when I arrived to pick it up, but also managed to break another piece in the process so I had to drop it back off immediately after picking it up. Terrible service. Not worth the extra $$$ to be serviced at a dealership. read more

Not the best first time experience. Started with a request on the Website. Seems it's not well monitored. Had a confirmed appointment but when we arrived no one was ready for us. We also had a trade in quote good for 5 days from the Website and were told that number isn't always correct....then received a trade in value over $1000 less than the online quote. The salesman was nice but clearly not interested in doing business with a young purchaser. Ran some numbers and said we had no options. No questions asked, no credit check, not much in the way of servicing a potentially new customer. read more

One of the best experiences I've had in leasing a car! I was in the market for a 2021 Jeep Wrangler and I've been researching dealerships in PA, NJ, VA and MD. Too many games, deceptive practices and false pricing to say the least. Bergey's Jeep stayed true to their reputation and gave me respect, upfront honest pricing and made the process effortless and enjoyable! We leased a 2021 Jeep Wrangler Unlimited Sahara Attitude white with all the bells and whistles. If you want the same experience, go see Jordan and Ben @ Bergey's Jeep! read more

After having disastrous experience with another local dealer we switched to Bergey, and I'm so glad we did. Our 2014 Dodge Ram had been in twice for service, both times everyone we spoke to was professional, informative and genuine. Ladies, the service reps are great, they don't talk down which was so refreshing, since I know a good bit about my truck! They are our go to Dodge/Jeep dealership. read more

Relocated here from California and needed to have the annual service performed on our Ram 3500. With Bergey's being the closest dealer, I made an appointment. In California, you drive up and someone meets you curbside with an IPad before taking your vehicle. Not at Bergey's! Park it yourself in a parking lot with limited spots. Have fun walking in the rain back to the service center that is straight out of 1950. The service advisors are rude and LOVE to talk amongst themselves. Truck was returned to me dirty with no complimentary wash as always performed in California. The only spectacular thing here was the ridiculous bill!!! read more

I have never bought a car with Bergey's or dealt with the dealership at all, but I do quite enjoy their services. The car wash and fuel station are great (I separately reviewed those) but the only other service I need to rate that I use is the service center. I came here a few times to get an oil change. The employees were helpful and kind and the waiting room is decent size and cozy but it does take quite a while to get done especially if there is a wait. It's still worth it to go to, if you ever need anything like an oil change done. read more

Came in to purchase a car as my lease was coming up. Saw some amazing deals on their website so we drove about an hour and 20 mins to check them out. I fell in love with a 2019 Jeep Cherokee and it was at a ridiculous price for the packages and miles. Mark C was amazing. No hard pushes and made me feel comfortable even as I went back and forth about financing questions. The finance guy was a bit rude when I declined extended warranty. Saying I must not want to take care of the car. What!? Try a different tactic for the sale and not be rude! I would def recommend Bergey's to family and friends. Their inventory is pretty awesome. Don't let their financing office bully you. read more

Requested information on a Pacifica got a quick message with no details requested information on rebates and got nothing requested an appointment never got a call was this just a fluke how can they have 4.8 star review if they don't bother to take interest in new customers read more

Julie was very helpful and communicative throughout the car buying process. She was not too pushy, but persisted in locating the vehicle that met my wants and expectations. I love my new Jeep!!!! read more

I went in to get a strut replaced that they diagnosed as the problem with a thumping sound coming from under the car. When we picked it up it was still doing it. I just paid them $559.00 . Took the car back now there saying it's a mount between the engine and transmission which will be almost another $700.00. Do not buy from here or get your car serviced there. read more

Had a very pleasant buying experience through bergeys. My sales rep Julie was extremely knowledgeable and helpful in finding the right jeep for me. 5 out of 5 would recommend her to anyone looking for a new or used jeep! read more

Micah Bergey is a top notch salesman. He listens, does not play games and gives very aggressive pricing up front. If you want to save time and money I recommend Micah. i bought two jeeps this year off him and my friends bought 4. read more

Met with Mark C. Such a nice guy, very friendly and knowledgeable. It took no time to reach a deal. We'd highly recommend Bergey's. It was definitely worth the drive. read more

I recently visited the used car lot at 113 and Allentown Road. We were not greeted in any way by the man in the parking lot who obviously worked there. He acted like he didn't see us and got into one of the vehicles and moved it. I went inside to see if we could just get the keys so we could look inside of one of the vehicles we were interested in. The only person in there was on the phone. She didn't even acknowledge us until she hung up her phone call with whatever Mennonite mafia member she was talking to. She got the keys and we went outside to open the vehicle. The first question she asked was how were we planning to financing the vehicle. I felt it was best if I was upfront about my mediocre credit score and her whole demeanor changed. It was quite clear that we were wasting her time. As soon as a distraction presented itself, she excused herself and took the key with her. Every time I see their advertisement on the TV and they're all happy about driven to serve, Maybe they should go back to their Bibles and read about Who it is they really serve. Jesus would be very ashamed of how they treat people who are lesser than them. read more

My salesman was AWESOME, and I already gave him top reviews after the sale. However, I cannot fulfill my promise to him to share a Facebook rave because you sold my information to Chrysler Capital and now they stalk and harass m private phone number :( Unacceptable and stressful. Shame on you!! read more

My husband and I recently tried to buy a Durango through Bergeys and unfortunately was not successful. This was the worst experience I had at a car dealership and Ed Landis was the worst salesman I ever came across. He had a miserable attitude from the start even though we drove 45 mins to see the car. At one point we tried making a joke how you don't need to spend 7 hours at a dealership to buy a car anymore and his response was something along the lines of "yeah, don't waste my time". That immediately put a bad taste in our mouths. Everyone's time is valuable, no ones is more valuable then anyone else's. But, If I'm going to buy a 30k dollar car I want to take some time and get my moneys worth. The car was overpriced, plain and simple. We knew that but decided to go look anyway hoping the dealership would work with us. They gave a whole rant of how asking price was the lowest they could go. We searched car.com for months, and had seen this car still sitting at Bergeys 3 months later, which made us go look at it. If a car sits on a lot for that long it's over priced. My husband does his research before buying and we knew what the market was and what would be a good deal or not. Needless to say we did not leave with the car but went out 2 days later and bought a different one with a dealership willing to work with us and our budget. I would not go back to Bergeys and would not recommend Ed Landis to anyone. Bergeys has the two worst quantities a dealership can have.. over priced vehicles and miserable salesmen. If you are working with people every day for 20+ years your people skills should be exceptional. Lastly, 3 days later after buying our new Durango from a different dealership, my husband checked on Bergeys Durango out of curiosity. Low and behold, they dropped the price. That just goes to show you that Bergeys is not offering the best deals. Honestly, all they offer is the worst service. read more

I have recently purchased my third Ram from Bergey's. From start to finish the experience has been outstanding. The sales consultant (Mark Cardillo) has great knowledge and wisdom regarding my Ram and the process from start to finish. 2022 has been an extremely difficult year for everyone. My experience with Mark would suggest everything is well in hand and under control. I ordered my ram from the factory in late February. I have received my truck last week in March. Everything was handled professionally and expedited flawlessly. All of the steps involved and all of the financial aspects were clear and stayed solid. At every interaction, I had gotten MORE than expected. Mark has always gone far beyond his word and managed everything perfectly. It's no mystery why I purchased three trucks at Bergey's and why I fully trust them. My experience with the service department was also outstanding and beyond my expectations. I can't express enough how well they perform; especially in 2022! read more

Very unhappy with the sales staff .i went there is 2011 to purchase a new Jeep Grand Cherokee .they didn't have exactly what I wanted so we discussed ordering the jeep.We went through the process and came up with a number which was a little more than I could afford. I asked what we could do to get the payment I needed and I also said I could a little more down but I needed some help from them .The sale Stan said very rudely we don't play games here and that's what it's going to cost. So my wife and I left and went to another dealer the next day and ordered the jeep with another dealer (STRIKE1) for the prices an payment I could afford Ok now I am a believer of second chances so a couple years later I went back to purchase a new ram pick up .We picked out the truck and discussed the payment which was what I could afford but I wanted to look at the Ford F-150 just to compare and I told the salesman I would get back to him the next day with my decision ( I forgot to mention it was the same salesman as we dealt with the jeep) So the next day I called to say we were going to buy the ram pick up and he said to me ok see you soon ? So I went to pick up the truck and do paper work and I saw payments went up.So I asked him why didn't you tell me the payment went up and his answer was you didn't ask.REALLY? So I now own a new Ford F-150 read more

Horrible. I bought my very expensive truck here in part due to their service department reputation. I didn't want to drive a hundred miles to the dealership that I bought my truck in case there was a problem. So - I payed a little more and purchased it locally. It turns out their service department is terrible, is bad at communication - continuously sends out mailers offering discounts that are either not applicable to my truck (which you only find out after you arrive) or that specific service isn't even offered. After reporting problems with their service department they initially attempted to fix the issues then ultimately disappeared and stopped communicating. They offered one free service as an apology but then never actually the service when I try. I actually told them that I didn't want or expect anything for free....all I wanted was the discount on the coupon and I wanted to be able to schedule a service in a reasonable amount of time. Then..when I called and tried to schedule service after several weeks of getting the run around - they are still not prepared to honor the price that I was initially mailed . Finally - I give up on them and I will go somewhere else. I regret purchasing my truck here even though the actual sales person is among the best I've seen for cars/trucks. I trust her, but will never return to this place due to poor service availability and communication. There is a RAM dealership closer to my house.....and I chose Bergey's due to better service reputation....and now Im going to that dealership for service. Ironic. All I wanted was honestly, availability, and communication. I received non of these from the service department. They blamed everything on Ram. read more

This is my second experience with them for warranty/recall service and I couldn't be more aggravated. I specifically talked with someone on the phone before bringing the car in and have reviewed the recall notice more than once and yet they still did not perform the service for me satisfactorily. No one in the service department cared about my concern when I came to pick up the car. Silly one sentence answers. Which frankly leaves the consumer dissatisfied, truly wondering about safety, and dismayed. read more

I purchased a used 2015 RAM from salesman Joe Alles. The experience was pain free and he was no pushy at all. When I explained to Joe what I was looking for he didn't try to sway me in a different direction like most car salesman. He simply took what I was saying into consideration and then found me exactly what I was looking for. Great experience! read more

Over the course of years and several Jeeps working with Bergey's; I have found this company and organization to provide the highest quality ethics and integrity in all of their business practices. They have consistently worked very hard to ensure the overall customer experience is exemplary in all regards. Keep up the good work. Ninety years plus in working existence and several generations leading forward is testimony to a very good business model. read more

Had a great experience here. Jack M was my salesperson and I will recommend him any chance I get. They gave me a great price and went the extra mile with their service. When I went in to get my new Jeep Cherokee, I was in and out in about a half hour. Don't go anywhere else. read more

WONDERFUL customer service! GREAT salesman (Shaun)! Would def. consider buying there again and also referring them to anyone! Love my Charger Max! Thank you! read more

As one of the other reviews state, salesman Shawn was fantastic. We were searching everywhere for a specific wrangler and on a whim we tried Bergey's. Not only where we welcomed there right away after only a 25 minute heads up that we were coming, but Shawn was very much to the point and new exactly what we were looking for. I highly recommend them! Mind you this is after dealing with 3 other dealerships. read more

Parts dept was awesome. I needed a bolt for a caliper bracket that i couldnt get. They had it delivered 2 hrs after i called and on top of that they gave me a clip i needed for a window regulator that i have been looking for. Great service read more

I very rarely give 5 star reviews but I have to say the service at Bergey's Chrysler is absolutely exceptional. I love the fact that I can trust to be honest and look out for what s best for the customer. If you are looking for great service this is the only place to go. read more

We purchased a used 2002 Dodge Ram 1500 from Ed Landis. Ed was very upfront and professional. He answered all of our questions and gave us a great deal. We have been looking for a truck of this vintage for over 6 months. Bergey's had exactly what we were looking for. The whole process was easy and quick. Ed did not try to "sell" us things we didn't need or spend our valuable time haggling. He asked us what we wanted to pay and made it work. We will definitely shop at Bergey's again and recommend our friends to Ed.. read more

For all my auto repair needs Bergey's is my first choice, excellent, quick, friendly service!

After visiting Jeep dealers closer to my home, I was not impressed with their professionalism or their customer service so I went to Bergey's. The atmosphere at the dealership has a different feel than other car dealerships. Jim Clemmer was knowledgeable, professional and courteous. When Jim was out of the office, Mark Cardillo jumped in to help me without pause and with the same level of service. Both of these salesmen were great to deal with. I would highly recommend this dealership. read more

Just bought a new Jeep! Awesome deal, awesome service. Will definitely be a repeat buyer!!

My wife and I had a great experience purchasing our new 2019 Dodge Ram 1500 from Bergeys. Our salesperson, Julie Swarter was truly amazing. Her professional approach and her knowledge of our vehicle helped us in our purchase. Bergey's no pressure approach is always great. This was our fourth vehicle we purchased there, and we highly recommended using this dealership for any vehicle purchase new or used along with their great service department. Thank you to all that helped in our purchase. read more

Worst Experience Ever, I was not treated fairly! Don't Trust Anything They Put in Email. Drove from out of state. Manager made mistake on miles of my trade-in by 10k but blamed me... The difference raised monthly payment $20 making Jeep not affordable. Salesman said cars at auction were going for the original price and even higher but decision was up to the one manager. I would never trust anything with the Bergey name! Go somewhere else there are lots of other Jeep dealers out there. read more

If your looking to purchase a new or used vehicle Bergy is the place to go. I have gone with them on my last three vehicles. They are honest and trustworthy. The experience is always easy and seamless. The sale staff is very friendly and never pushy. They really aim to help you make the best decision. Give them an opportunity. read more

We purchased our Durango there and have always been treated very well at Bergey's. My wife and I have always serviced our vehicle there because we feel that they are extremely honest and they have always done very good work. We live minutes away from a very large Dodge dealership in Doylestown but we always take the time to drive to Bergey's. It is worth the time and effort, we don't want to get ripped off. Thanks to everyone at Bergey's. Please keep up the good work. read more

Worst service EVER. I sat there for 90 minutes while waiting for my husband's jeep to be inspected and each and every customer was told there was something wrong with their vehicle including mine. They failed inspection for a minor tire rub on tires that were over sized. Mind you the tires are street legal and don't stick out yet they failed it. I took it to A&T Chevrolet who had no issues with it. Bergey's can suck it! Then I took my Saab SUV there for a recall. when I called to schedule the repairs the service guy said to me in a very CONDENSING TONE "why is a Saab problem a GM problem." Clearly the jerks had no clue that GM bought out Saab years ago! Two stikes and I'm done. It's a shame because I live less than a mile but will not give them another dime foe gas, car wash or repairs. If you want to be talked down to or have money sucked from your wallet then Bergeys is the place to go! read more