I have been a loyal patient of this office for over 30 years, but after my recent experience, I am…read morebeyond disappointed. As a healthy individual who prefers the convenience of telehealth visits or calling in prescriptions, I was shocked by how rigid, dismissive & business oriented they've become. They outright refused to accommodate my request for a simple tele-visit or prescription refill, instead they wanted to force me to come into the office for the same conversation and medication I've been taking for years. It felt like they cared more about billing for an in-person visit than respecting my time or needs. This level of inflexibility and disregard for patient convenience is unacceptable, especially after decades of loyalty. The whole experience was frustrating and unnecessary, and it has made me seriously question whether this office still values its patients. It's incredibly disappointing to see this kind of treatment after so many years, and I will be reconsidering my options moving forward.

Arrived early for my Monday morning appointment. Waited 45 minutes and was never informed of what…read more(wasn't) going on. The staff person was unaware of the time, "I don't wear a watch." "I had to wait until a room was available." Isn't that part of scheduling? Or do the excuses just rotate, regardless of what is true? I left. My time is valuable, too.

Dr.Thornton is absolutely the best physician (I can honestly say) that I've ever had. Unlike most…read moredoctors, she came into the exam room with a huge smile and infectious positive sunny attitude. After discussing the primary reason for my visit (suspicious skin abscess), she took a moment to ask me if everything ELSE in my health was okay. It took me be surprise, to be honest!! Normally, physicians I've seen in the past have only addressed the primary reason for my visit. Never really caring about "the rest." Dr.Thornton is my new primary doctor. She is absolutely the best of the best. Highly recommended. Office is super conveniently located, great parking, and very convenient to make a quick appointment with Dr.Thornton via ZocDoc.com or calling the office. AND... they take most insurances. Nice! I LOVE this place!

I can't say enough good things about this practice. I've been seeing Dr. Briones for over 4 years…read moreand she is the most thorough, caring and compassionate doctor. She goes above and beyond her job and has helped me in countless ways. When she was out on medical leave, I saw Dr. Patel who was also very kind and understanding. The staff working at the front desk are always very helpful and I never have to wait in this office which is amazing. I was just there yesterday and I didn't even have a chance to sit down on a chair in the waiting room as my name was called right away. Your time is valued which I greatly appreciate. They used to have an office in Coatesville which was much closer for me but it's worth the further drive to West Chester for the great care I receive. Like many doctor offices, book your appointment far in advance because their schedules get very full. I can't say enough good things about this practice and I would highly recommend Dr. Briones!

My whole family goes here. The doctor that we see I think is way better with men with women. My…read moreprevious doctor was phenomenal. Did EKG did the whole 9 yards on a regular physical. I just don't feel like I'm getting the best care here, but it could just be me. It's hot or cold depending on when you go and what time you go

This practice has gone downhill. For instance, recently I made it to my appointment 10 minutes…read morelate due to traffic. I was sick. Five minutes went by before the receptionist could take me. Then she told me I had to reschedule because I was 15 minutes late and the earliest I could be seen was a month away (!). Another time, I called to speak to a nurse at 10am and left a message. I didn't get a call back for over four hours (!). After she spoke to the doctor about my symptoms, she said an antibiotic could not be prescribed without me being seen (although this has been done in the past for this same ailment) and that I was welcome to visit the emergency room. I was offered an appointment the next day, but I could have been prescribed something in advance to hold me over. I've been a patient there at least 10 years. I don't think the doctors know their patients very well anymore or maybe they are overwhelmed and can't keep track of them.

This office does NOT believe in religious freedom or bodily autonomy. Just moved here and this was…read moreour first time at this doctor's office. My son was seen by Dr Rowan and when asked about vaccines I said we will be doing a waiver. He stated he doesn't know if a religious waiver will be valid going forward, that schools and sports might not accept a waiver for meningococcal vaccine. At the end of the appointment he told me to find another office, that he believes in giving the highest stand of care and that includes vaccines. I asked if it was just his belief or the whole office's belief to see if I just needed to change doctors at that office or find a new office all together. He informed me that I needed to find a new office. I don't understand how a doctor who is suppose to help can deny you as a patient based on your religious belief to not have a voluntary injection which the state DOES have a waiver for. I'm glad he was at least honest so I can find a provider who will respect their patients religious beliefs.

It's been a year since Dr. Kumanova prescribed an emergency CT scan to figure out what was going on…read morein my gut. My symptoms were not at all showing a burst appendix! I can't thank her enough for her thoroughness.

Great Doctor. Have know Dr. Spyropoulos for many years. He is a very hands on, knowledgeable and…read moreprofessional. He has a very busy practice but takes the time with every patient as they need. Would recommend him to anybody if you can get an appointment? I think his practice might be full at this time but you could always try!

I have been a patient with this practice for 35 years. Dr. Robert Lawlor was wonderful. Before he…read moreretired, he sent me a nice letter explaining he was retiring and that Dr. Costabile would be taking his patients. I had a good experience with Dr. Costabile for about a year, but one day when I was sick, I called to make an appointment with him and was told I couldn't see him because he wasn't my doctor. The receptionist said my "doctor" was a physician's assistant. I explained that I'd been seeing Dr. Costabile, but she said she couldn't schedule me with him. After several months, they offered a new young doctor and I saw him for a little over a year. Today, I called to schedule my annual physical and was told the new doctor was leaving the practice and I should call back in a month to see if they had hired someone else. The receptionist quickly gave me the names and numbers of two other practices. It seems Devon Familiy Practice doesn't want to keep their patients and is actively trying to unload some of us, so I'm looking for a new practice.

I have been going to Devon Family Practice my whole life since second grade! My whose family also…read morewere taken care of by these wonderful doctors until they moved away. Dr. Priem has been my main doctor for do many years- he is the best! Thank you for all you do Dr. Priem!

I see Dr. Megan Belamorich here for my primary care doctor, she is the best doctor I've ever had…read more I've been with her for over five years and I have a ton of health problems, I have chronic illness. Every time I see her she is very empathetic and I've often had to write her via our patient portal for all kinds of different things, she is extremely responsive and always helps me no matter what my issue is. I highly highly recommend her.

I had a problem, which concerned me, and went to Christine Myers early walk in and saw a PA. The PA…read moreunderstood my concerns, at least I thought she did. She scheduled blood tests and said she would call me with the results. I received blood test results via internet and noted multiple liver, kidney and glucose results were OUT OF THE NORMAL RANGE. Plus all FOUR of the abnormal blood results MATCHED MY CONCERNING SYMPTOMS. I waited a day then called the office and asked to speak to the PA however, the PA was busy. 30 mins later some unknown person called me and told me the PA said there was no problem. It's a sad day when your doctor doesn't give you a chance to answer questions concerning four abnormalities in my blood test results. I DO NOT RECOMMEND CHRISTINE MYERS ASSOC.

Our family were patients for approximately 10 years. We…read morewere not interested in MDVIP because we typically see the Dr. once a year. We tried contacting the office countless times to select our new Physicians Assistant, we were always in a long queue and often disconnected when they closed the office for lunch. I stopped in the office to schedule my mtg with the PA I selected only to be told we are no longer patients abs Wouks I like to be on the waitlist which would be about a year . I asked what about my BP medication, I'll run out before I find a Dr. the receptionist told me "try a minute clinic ". I spoke with the office manager who clarified the medication question, she said the receptionist gave me misinformation and I could get enough meds to last until I saw my new Dr. , the office never called in the prescription.

It gets even worse. My Rx's run out in December. That's when I used to go for an annual visit to…read moreget my Rx's renewed. Well since I'm now on a two year waiting list for a PA (even though I signed up in May, they claim they didn't see any notes until August). At any rate since I've been going to PFM for close to 40 years before they privatized, I asked for an Rx for six weeks until my appointment at a new facility. They said NO so they expect me to go six weeks without my Rx's. Talk about DO NO HARM! They should be ashamed!