I'm not sure the reviews on the company are true. I reached out on a Friday and a man answered and…read moreseemed too busy to talk. He said he'd call me back at 10am on Monday and never called. I called again a week later, left a voicemail, and didn't hear back. It has been 3 days and unfortunately this type of service doesn't work when you are trying to make an offer.. another review said they were difficult during closing.. so I'm choosing to believe that as well.

Nick and his coworkers were great to work with. All were courteous, knowledgeable, provided quick…read moreresponses, and professional. This is the second time I have refinanced with Nick and will continue to do so in the future. I appreciate his honestly and professionalism.

This place is terrible. Poor business practices and unprofessional. They find out someone has…read moreapplied for a mortgage loan elsewhere and they stalk and harass them to try to gain the business. The tracked down an old work number and have called over 100 times in a matter of a few days. Despite being told that this person no longer works here and that it is a business line and their constant (over 45 calls in an 8 hour period) calls are disruptive, they still keep calling. They have been told to remove the number multiple times and yet the calls continue. My next review will be sent to the BBB.

pj@centurymortgage.com There's one reason and one reason…read moreonly that I went to Century mortgage, the name is PJ. PJ Tapp helped me, not only once, but twice. When I went to buy my 1st house, I went thru 3 different lenders that I decided not to use because I couldn't understand what they was telling me about the loans. That scared me, I was thinking, I am not going to feel comfortable signing anything if I don't understand everything. Purchasing a house is huge and the last thing I want is to get tricked into signing a lot of papers that I don't understand. I was told about about PJ Tapp, so I gave her a try and I am glad that I did. She explained every little thing, she wasn't pushy or rushing things, she was very professional, had a lot of patience and returned my phone calls even when she was out of the office. There was times when she returned my calls while attending events to make sure that she got back with me. So, when it was time for me to purchase another house, I went right back to her and again everything went smooth like the first time. Words can't express how grateful I am to have run into PJ Tapp. She is 100% recommended. Nothing better than to have a smooth transaction when buying a house.

David Setters made my mortgage process incredibly easy. It's been 4 months since I bought my second…read morehome and still talk about how good of an experience I had. He's recommendations were life changing and I couldn't be happier. This was my second time purchasing a home. The first time was a nightmare, gathering all the documents I needed, high pressure time crunches, were all things that made the process regretful. I waited for that dreadful stressed out experience to happen again throughout the entire process and it never happened with David. Obtaining a home loan does not have to be a painful process. I 10/10 recommend First Fidelity Mortgage, Inc.

We recently worked with David at First Fidelity to do a refinance of our home mortgage. He went…read moreover and above and made sure that everything went as smoothly as possible. From the very start, he told me the loan rates and terms he could arrange, and he came through in the end. Very good experience overall. Anthony D.

just now If you are…read morea first time home buyer do not hesitate to speak to these folks! It will be definitely worth it. I was pleased to be able to work with Brian Curl. From start to fi ish it was an amazong experience as a forst timw home buyer. He didnt pressure me into anything and was very patient and was available to any questions I had even on weekends which was a huge help being new to the wntore process. Not only did we close on a loan in less than 30 days I also got an awesome interest rate of 2.93%! From start to finish there were no surprises and Im extremely greatful to have such an awesome team of people managing my loan.

I've been in real estate for over 20 years, and Brian Curl with Swan Financial is one of the best…read moreloan officers I've ever had the pleasure of doing business with! On several loans that were turned down by other mortgage companies, Brian was able to get approved! Highly professional, clear & fast responses, and quick loan turn arounds are just a few of the hallmarks of Brian Curl and Swan Financial. Highly recommended.

I can not recommend Jay Pierce and Mortgage Warehouse strong enough. I have used Jay and his team…read morethree times now, two refi's and now a first mortgage on a new home. Jay makes the process simple and pain free. You can not go wrong giving Jay a call for a no closing cost loan.

Was able to work speedily to refinance our home loan. A pleasure to work with, and made the process…read moreeasy. Highly recommend.

Katie is simply the best in the industry! Her and her staff will work tirelessly to get your loan…read moredone!

Can I say more? Katie just did another mortgage for me (and my husband), for a larger home that we…read morewere a bit nervous to purchase. We'd been living in a small home that was way below our means, but were ready for a house we could grow into. Unsure of how that would impact us financially, Katie was a rockstar at detailing our payments at different price points, as well as how our initial investment would need to be made. We needed a quick close, and boy did we get it. Signature Mortgage had our loan closed a WHOLE WEEK before we were able to sign. That just alleviated our stress, and made the whole process much easier. Katie showed up to our closing, just to say thanks. If you want stellar customer service, with a personal and friendly touch, you must check out Signature Mortgage. No question is too small or frivolous for this team.

***Edit*** I wish to update my original review. While our experience with Stephen was very…read morefrustrating, we were later contacted by Keith, the owner. He called us to discuss our experience and took the time to listen to our concerns. He was kind and understanding and provided the level of service and support we had been hoping for from the beginning. His professionalism and genuine care completely turned our experience around. How a company handles these situations says everything. We truly appreciated him reaching out to us, and in this case Keith truly made things right. We are looking to buy an investment property, and before we made the offer, we wanted to obtain a pre-qualification letter to provide the seller's realtor. Having been matched with Stephen Gray, we started the process on Monday. I would like to point out that our credit is exceptional, we have great jobs and assets. I would also like to note that our credit report wasn't supposed to be pulled at that moment, and yet... it was. Thanks for the hit - I have carefully curated my credit over the years and don't appreciate that. When my husband called on Tuesday to ask for the letter, understanding that this is *not* a pre-approval, just a pre-qual, he was met with an aggressive tone, raised voice, and scolding because I hadn't unfrozen one of the reports, and accusatory statements that we weren't giving them the information quickly enough. Our interaction was not a good one. I have a very demanding job and an invalid family member, so it was going to take me a little bit to get the information. Note, we are talking less than 48 hours. The same day, we got the pre-qual letter from another Mortgage Broker with the same information we had provided Statewide. We are puzzled at the treatment we received from Stephen, considering that we are ideal clients, have great income, and exceptional (near-perfect) credit.

*** Update**** The true measure of a good company is how…read morethey respond to a challenge. In this case we found that Keith Swisher the owner of the company is a true professional and gentleman of his word, and this their most valuable asset. Although we chose not to move forward with Statewide Mortgage and we still find Stephen's action to be extremely appaling and unprofessional, Keith has shown that he is serious about running a very reputable business and this was an isolated incident that I am confident will not repeat itself. I strongly recomend this company based on past performance and the response from the owner: Keith. Just do not work Stephen in the event he is still employed at Statewide. My experience with Statewide Mortgage was utterly dismal, and I feel compelled to share this review to warn others. The lack of professionalism and the outright rude behavior I encountered, specifically from an individual named Stephen, was shocking and unacceptable. From the very beginning, communication was a serious issue. This created a great deal of frustration and anxiety, as I was left completely in the dark about the status of my mortgage application. The most disturbing part of the experience, however, was when I finally managed to get him on the phone to address the lack of communication. Instead of offering a simple apology or a reasonable explanation, he completely lost control. Stephen went into a rage and started screaming at me over the phone, displaying a level of unprofessionalism and hostility I have never witnessed in a business setting. His behavior was not only unprofessional but also intimidating and completely uncalled for. When I told him I was going to share the rude texts and his improper behavior with his company he gave the name of the owner and told me to do. This leads me to believe that he feels protected by the owner. If this is how this company wishes to be represented by this individual in a day of some much competition in the marketplace, it is appaling.

stay away from these guys. they communicate very poorly throughout the process, don't return calls…read moreor emails unless they need something from you. then they tried to give me a higher rate at closing and higher fees, even though nothing on the loan had changed. Shady people, i would give negative stars if i could.

[This review is for my experience purchasing a home.]…read more We couldn't have bought our house without the fantastic assistance we had from Alex Davenport as our mortgage broker during the whole process. Alex worked with us to make sure we could find a loan that fit us and fit the type of home we wanted to buy. He was very thorough and stayed on top of everything. He also worked well with our realtor to ensure a smooth process. There were some kinks along the way (my fault for changing jobs!) but they were taken care of. Alex is a very professional, yet easy-going person and we were thrilled to work with him. I highly recommend him and this bank if you're looking for someone to help you figure out finances as you search for a home!

I cannot say enough good things about this People's Exchange Bank. I recently bought my first home…read morewith the help of Alex Davenport & his assistant Kimberly, they made me feel so comfortable and confident during the whole experience while I had no idea what I was doing and asked probably 3 million questions. Never once did they act put out by it and always stayed very understanding. They made this experience so wonderful as did all of the employees who greet you as you walk in, just such a friendly & welcoming group. I highly recommend this bank.

Hallmark and Karan Rastall were recommended by a friend and we met Karan at a first time home buyer…read moreseminar she co-hosted with realtor Deb Tomaro (highly recommend attending - it is free!). The entire process has been effortless and the easiest part of the process. Karan gave us a heads up and kept us up to date on what we needed to know, when we needed to know it and really showed us every option in an easy to consider/compare format. She is fast, friendly, and professional and we really enjoyed working with her to knock out the mortgage, but also she is just a really great person and we appreciate everything she did to take care of us. one of the reasons I was interested in using this company is they have a tool called "What IF?" and you can plug in different scenarios to see how it would impact your loan (good and bad). In a year when we are getting married, had to buy a new car and had a parent die, there were a lot of what ifs that came up for us and a lot of situation changes that Karan didn't even blink at and did what was needed to keep us on track. So happy to own our new (and first) home!