We wanted a local bank, so we chose Kentucky Bank because they have 2 locations in Georgetown. They…read moregive you $50 for using direct deposit which is nice. The employees were very friendly and amenable. My only complaint would be that the ATM won't take checks without envelopes and it's often out of envelopes. Since I don't get off work before they close, sometimes it takes a while for me to deposit money.

Well teller dropped my $$$ into the drive thru canister without a envelope. By the time I realized…read moreI didn't get my money and started a dispute my money was gone. In 62 years I have never had a bank not put money in a envelope. Manager said OH SO SoRRY. That was bull crap. No standards.

This is a great little bank right at the entrance of the Walmart shopping center…read more Friendly staff and quick service.

This branch is probably one of the worst in this state, the customer service representatives are…read morerude and inattentive. I stood at the counter for a good 5 minutes before the clerk made eye contact with me and bothered to ask how she could help. The clerk proceeded to be rude to me, as If she preferred to continue to socialize with the other employees rather than help the customers. Very dissatisfied.

From the owner: Welcome to Commonwealth Credit Union - where your financial well-being is our top priority. We are…read moremore than just a credit union; we are your partners in personal and business financial success. Specializing in comprehensive financial solutions including savings accounts, personal and auto loans, mortgages, and innovative online banking services, we are dedicated to providing our members with personalized service and competitive rates. We are owned by members like you, and everything we do is focused on you, focused on empowering you to do more with your finances. Our commitment to financial education and community support ensures you have the resources to thrive in every aspect of your life. Visit our Georgetown East today!

Today was my first visit to this branch and the tellers were SO friendly and helpful! This branch…read moreis more convenient for me than downtown and the great customer service made me feel confident in my decision to bank with Chase. Tip: beware the first drive through lane and turn more sharply than you think is necessary!

Terrible customer service! I went through drive thru once , and the teller send my money and ID to…read morea car in a different lane. That was after I sat in the drive thru for like 25 minutes. I have had multiple problems when I have gone to the Nandino location. I'm ready to close my checking account, two savings accounts, my Chase CC and my Chase mortgage over the terrible service at this location! I have even spoke with the branch manager, she is the worse one. The tellers try to be helpful. The bankers in the cubicles might as well not be there! Someone at corporate needs to make changes here! I called the 1-800# to complain as well. They need to know why they are loosing business! I only wish I could give them a zero star rating.

The people at this location set it apart. Every time I walk in, I feel welcomed & all of my needs…read moreare met promptly.

I been with onX over 20 years Now they closed up my account…read moresayed I have to have cell phone land line was not ok for a account any more When I told them I'm not buying a new phone just for them They told with out a cell phone on record that I don't need to be with them and to close my account or they will