Staff friendly polite and follow up was awesome glad to give them my Business. Recommend just wish…read morehad more branches closer to me

This location is very friendly and helpful. If I continue…read moreto stay with TD Bank, I will primarily be using this location.

I've been a happy customer of Chase Bank for many years. However…read more... Recently I've had to do many transactions inside the Selden branch which involved a bank representative. I met w/Iris 2 separate times & she helped me. I returned the next day with 40 minutes til closing & waited for a rep - No one greeted me, but there were 2 reps just chatting it up, who glanced my way. After standing up periodically to remind the reps of my presence, and 10 minutes later, I finally walked up to the teller, & she went to the bank rep. She came back to tell me that I needed an appt. That's something the reps could've said, instead of ignoring a customer & talking about personal things. Days later I sched an appt; Omar called me to reconfirm that morning - good start! I met with him to remove myself from 1 Acct - which he did, & to close a dormant Acct, When he saw that I had a small amount in this dormant Acct, he told me to transfer the funds. I had difficulty doing this & showed him my phone & he basically reiterated what he said - to transfer funds then he'll close it. As if he'd rather do something else as he waited for me to transfer the funds. I said to myself - No shyt Sherlock, I need help. I said thanks & left & went to the bank teller. She helped me. I don't want to say Chase Selden has an issue, because the tellers that I've encountered there, are always friendly, not lazy, & are accommodating. So, I'm going to continue my dealings with the bank, but, I'll use the reps at a different location when needed. I've since transferred out a lot of my funds to a different bank. I hope that Chase bank works on their customer service skills & how to deal with customers. That, to me, is the experience-friendly, patient, kind, people who know their job....and if they don't know their job, they're not too lazy to find out!! It's because of this experience - not being acknowledged as I sat for 10 minutes, getting 1/2 azz assistance when I needed help, that's why I took my real funds & took them somewhere that I know I'm valued. Gotta teach them to respect you!

Opened up a new account today. Kathy could not have been nicer and more informative. Kathy…read moreexplained everything so easily that it made the process smooth. 5 stars would have been my rating but had an unpleasant person at the same branch 2 years prior. I would give Kathy a 10 rating if I could.

It's very sad how the South Setauket TFCU has spiraled downhill, and I wonder what triggered it…read more From the managers that know nothing about depositing a check, to the 'customer service' desk reps at the branch who don't know how to assist someone who took time out of their day to made an appointment and then leaves them hanging without resolving a simple transaction. Calling the main office doesn't resolve anything, either. Ask for a manager and you will be on hold for an hour before you realize they are not coming back and hang up! (no callback, either)

I called to speak to the manager twice with no return call. Unfortunately, the customer service has…read moredeclined significantly. I have been a member for TFCU since 1995.

Terrible company. I paid my Bank of America credit card in full and paid it early. They charged me…read morean interest fee the next billing cycle even though I had no balance. Bank of America refused to take the interest charge off. I canceled both of my Bank of America credit cards. Now I'm going to open a checking account with my credit union. Then I will close all my accounts with this garbage company. BANK OF AMERICA DOES NOT GIVE A SHIT ABOUT THEIR CUSTOMERS.

The service I received here was good for what I needed. No complaints. I went in and seen someone…read moreimmediately and they took care of my business and done.

It really stings when you are waiting 10 minutes to get to the drive through atm because someone is…read moreat the teller that is conviently in front of the drive through atm. Then You find out when you pull up to it that the atm is down. This happens way to frequently. Very frustrating. Why do they have the atm after a teller. The atm should be in a different lane.

Went to TD Bank in Mount Sinai NY at drive thru to deposit , this teller lady want my td debit card…read moreand my driver's license and asked me if I know my PIN number . What?!!! I'm depositing not withdrawing. And asked me if I know my PIN number , what kind of question is that . Of course I know my PIN number lady! And why she's asking my driver's license , I've been with TD bank for years now and this is how they treat their customer . They need to seminar their staff .

This bank was originally Bank of Smithtown which was taken over by Peoples United Bank and is now M…read more& T Bank. Yes this is my bank for business as well as Personal. It's more or less a Regional Bank and I love it. Many banks today push online banking, mobile deposits etc. sorry that stuff is not for me. I like the personal touch. I think I have a pretty good relationship with all the employees of this branch of M & T and not only are they very friendly but always helpful with any questions or problems. We've been courted by other banks in the area but as far as I'm concerned they can keep on walking. I'm a loyal customer with no plans or desire to change banks. Yes I highly recommend this branch of M & T Bank.

Mt a joke why is my direct deposit date on New Year's Day this check and every other bank paid the…read morepeople I work with today and mt bank talking about I'll have to wait till Thursday. This bank sucks and come Thursday I'll be closing my account and changing banks... I shouldn't have to wait an extra day to be paid

It's hard to understand how the biggest bank in the United States is also the worst but a quick…read morestop into the Chase branch in downtown Port Jefferson helps us understand. It's understaffed, the service is terrible, and it often seems like the employees just don't want you to be there. I've occasionally had a friendly staff member but it's certainly an exception to the rule. Their app is great but aside from the ATM, it's pointless to enter- I'd rather keep my money in a can buried in my my backyard.

Cannot imagine a worse banking experience. Long waits, tellers who are rude and unhelpful...and…read moresupervisors even worse! So the lack of customer service is institutional. Not just a few bad apples. Think you can call on the phone and get something done? Plan on being on the phone for OVER AN HOUR before anyone human even answers. Just to dish out the same bad attitude you get at the branch.