when ever I go to Webster Bank I am greeted with a hello how may I help you, they even take the…read moretime out to show me how to make a deposit using there ATM machine so I wouldn't have to wait in line they also inform me about other things like loans debit card I like Webster bank there Great!

there ATM machine is always down making it hard to make cash deposits after business hours…read more customer service is terrible. i moved from Norwalk where the associates are very friendly and attentive. They never have issues with their ATM machines.

Who likes the bank? Practically no one. But I love this place. When I pull up to the window, the…read moreteller usually knows my name. And the weekend hours are great. Today, had to go in for a fairly complex transaction but I was out in 5 minutes . my kids live playing with the coin machine. The website can be slow, but I can't blame the local branch for that. At this branch they are friendly and capable.

Worst bank I have ever dealt with. When I asked them why I have an account that is called…read more"interest" checking but I get no interest they had no answer.

West Haven Wells Fargo ATM machines are always broken or out of money. For the past week, the…read moredrive-up machine is out of service. These are new machines. Frustrating :(

Great customer service, and very convenient location. The ATM in the lobby is in a highly visible…read moreand safe location.

This is Chase where I opened up my accounts after getting fed up with People's Bank. Kevan helped…read moreme and was stellar. There was no pressure selling, no trying to con me into buying a CD or something other investment. He didn't ask me about my mortgage or try to swindle me into nonsense. It was great. Every time I go there now, people recognize my face and make a point to say hello. I'm not sure how they train their staff, but other banks could take a page out of their book. It feels homey and like I'm well cared for. I'd highly recommend this specific location as well if you need to open up any accounts. Like I said - no pressure, quick, and easy.

Chris I am not interested in having you look into my account, I am done with connex and have…read morealready opened an account at another establishment that has a higher customer satisfaction rate, and has more than 3 branches that are only open until 5pm everyday so their members can never get access to the branch unless they rush on a lunch break. I am very dissatisfied with the treatment I've received from your bank on multiple times. 1) Your fees for a business checking are unreal-Bank of America offers business accounts with no monthly fees. 2) I tried to apply for a vehicle loan and when I asked for information I was told to fill out an application and they get sent to another company and I'd know in a week or two...you lost out on that because I went through Chase. 3) Multiple calls a day claiming to be Visa Fraud Protection that call at least 5 times a day. 4) I was scammed when you leaked my phone numbers to my account and they got my PIN number...and if you did not leak them then how did they have the number on the account and know I banked at Connex and not Citi Financial or BOA? The account will be closed as soon as my direct deposit is deposited into my new account. I will be telling all friends and family to find a different banking institution than Connex. ALSO, Your staff at the North Haven branch are very unpleasant to deal with. I know you only work in marketing but maybe you can let one of your superiors know of my complaints, I am sure I am not the only one with a negative review.

I would have to say that up until today I was satisfied with the Service from Connex. However…read moreafter the call I recieved about a payment that was never recieved I would have to say that I am pretty unsatisfied with the service with the service.. A little history .. I have been on-time with every payment witth exception of 1 or 2 in the last 4 years and I have never MISSED a payment until now. In order to make up for this payment that was not recieved I offered to make a larger payment in my bill and work the back payment off in about 6 payments. Obiously this is ok .. who is going to say no to sending in more money. I asked if there was something we could do about the late payments. like maybe pay 3 out of the 6 .. a little good faith / cutomer loyalty on their part. The anwser was flat out NO. (The reason for the missed check was non delivery from the post office) So if you are thinking of useing Connex for your loan provider remember one thing .. no matter how well you pay your bills. If you get stuck .. they will not work with you to resolve your situation.

This is going to be long, but I just couldn't hold back anymore…read more This is one of the worst banks ever! They are SEVERELY understaffed and have been for at least 3 years now... probably even longer than that. They have 4 registers and in the last 3 years, I have never seen more than 2 tellers working the counter at the same time. It's always just 1 or 2 tellers. And it doesn't matter how long the line is. Managers do nothing to help try to keep the line moving. They used to have someone walking around the floor with a tablet and asking customers in line what they need help with, to see if they are able to help shorten the wait/line a little bit. But they don't even do that anymore. The line wait times are completely ridiculous and unacceptable! Every time I go there, there's a line almost to the door. I would say if there's more than 4 people in line, you will literally be waiting in line for a good 30-60 mins... not an exaggeration. I've been late to appts and work before. It's a shame because there's a lot of elderly people who bank here and they have a hard time standing in line for so long. One time, on a hot 90 degree day, the line was so long that they even locked the doors so that no more customers could enter the bank. There were elderly customers trying to get in and they wouldn't budge to let them in for nothing. How embarrassing! The most annoying thing about this branch is that no matter if the teller is in the middle of helping a customer, managers will come and bother them for things constantly. And they pull tellers away from the customers to help them with something, making wait times even longer. I can't even tell you how many times I've been at the counter being helped, and they ask me to wait and that they'll be right back because they have to do something. Whether that's let Brinks in the vault, or because a manager or another teller needs needs help with something. It's completely rude and inconsiderate. It's common sense that you should finish helping a customer first before doing something else. They just have no sense of urgency whatsoever. All of the amazing employees that have worked here, left the bank and went elsewhere. It's been sad to have seen them all disappear one by one because they were always so great and efficient. And now, it's almost a completely new staff. I barely see any familiar faces. The only one who still works here that is amazing is Ivana. She never fails customers. Always greets returning customers by name. She is so hardworking, friendly and makes sure to get the job done swiftly and efficiently.

I have been a Bank of America customer for more than 30 years. They have closed all their locations…read moreexcept one around me but they can't staff it properly. I went in to make a wire transfer and they told me to come back in the afternoon even though there was only one customer in the bank and several people standing around. What happened to customer service?

The worst bank ever, especially this branch. DO NOT USE THEIR ATM -- THEY WILL EAT YOUR CARD AND…read moreWON'T EVEN CARE ABOUT IT. And the consequences don't end there: once the machine swallows your card, you're left with absolutely nothing until the replacement arrives. To make matters worse, the new card comes with a completely different number, which means every single automatic payment you had set up -- subscriptions, utilities, bills -- gets instantly canceled. You then start receiving a flood of failed payment notifications, and you have to manually update your card details everywhere. A completely irresponsible and negligent institution.

My first time going into this branch and it was horrible. The manager was very rude and dismissive…read more I gave her my card, and she didn't give it back to me and when i remembered and went back she told me she shredded it and when i asked to speak to her manager, i was met with more rudeness. They treated me like a criminal. I wil not be going back here

The ATM at the Wells Fargo bank is conveniently located on Whalley Avenue. It is clean and easily…read moreaccessible. After using the ATM for many years, I recently learned something new. The ATM can provide service for people in a variety of languages including, Chinese, French, Korean, Russian, Vietnamese, and Spanish. This is especially helpful, considering the quantity and diversity of students from all of the local universities.

This bank is very helpful every time I go. They've never been rude or impatient and are always…read morethere to help.