Great Experience! I…read morehad one lift chair removed. Texts were answered promptly. Scheduling was very easy. The chair was taken out quickly and safely. The quote was reasonable and fair. They were very friendly and professional. Thank you for awesome service! I definitely recommend them and I will use them again.

Very reasonable and friendly service to get my old furniture removed right on time when I needed…read morethem the most. Very professional and adjusting to the client's needs. Would highly recommend them.

This is the hardest working women I've ever met in this business of Property Management…read more She takes every project on like it's her own. Keep up the great work!!

From the owner: Property Management at its best. Let us take care of your assets.read more

The property manager is a complete bitch. Anytime we complained about other tenants, nothing was…read moredone. There was mold in the air conditioner and they did nothing but spray. Now they're charging us for cleaning appliances that were already cleaned when we moved. These were at colonial club.

Im special needs with ada accommodations and they stole my entire security deposit of 1790$ wont…read morerespond to communication and didnt send any sort of bill what they took it for. The place is disgusting they dont maintain they dont solve problems there no parking regulations even though youre guaranteed a parking spot in your lease unless you pay for a garage expect to have to illegally park in the neighboring townhomes. propertys disgusting in animal apartments they wait 4-5 years+ to change carpet(proof in their BBB responses) Maintnance only bandaids problems my bathroom was covered in mold because my tiles fell off and were SILICONE CAULKED back on the wall. You can hear everyone and everything so dont expect to sleep or watch tv ever due to lack of updating you can literally feel the broken floor boards through the carpet there was dog food across the floor when we moved in so they dont even get cleaned. For a rocky river location expect east cleveland treatment and quality.

Cielo Azul apartments has had alot of issues as others I've seen reveiws on…read more They aren't at rental offices either during office hrs posted,says 10am to 5pm on door of office #D-23. I have called 216 417 5668 over and over from outside office door even. Put a mail slot in door so can drop off the only thing you really should want,(Rent) money order,checks etc.this is b.s. making trips to pay rent,which went up as I expected.with what tenants have been through from reviews I've read and what I've seen, should of not went up,lowered if any thing.its sad how this place use to be,and is now.hopefully will get better,doubt it,that's why wife and I are gonna move most likely,my sons lease up July 31st,gonna get 3 bedroom place,move him in,we'll join in Febuary of 2026,we just signed lease,its easier to move stuff august thew september than December threw january when its cold and or snowing.its sad we really liked place alot,mostly our neighbors, but hard to deal with everything now.cant even give them the rent money order.Put in mail slot on doors for rent.thanks

The quality of this management service is beyond poor. Their billing/payment system is problematic…read moreand inconsistent with when and if the autopay is appropriately deducted from your bank account. Furthermore when you pose a question regarding their payment method you are met with a defensive and often unethical response. Further, you are instantly put on the defense as if the person you are conversing with is attempting to provoke a confrontation. I have detailed information to support my experience with employees when attempting to seek clarification. Within the past year, l have made four visits to their office to resolve fraudulent late fees and other matters of dispute. On each occasion l was told it was a problem with the billing system. It appears the system is designed to generate fraudulent late fees and other inaccurate information. I am hopeful a Class Action Lawsuit will ensue as a result of the inappropriate business practices. I am seeking assistance, guidance and support via the Ohio Attorney General Office.

My rating is based on the professional leasing agent Monica Love, I started looking for a house to…read morerent in the summer of 2019, when I would see a listing on the website I would schedule a showing, every time I scheduled a showing Monica was there before the showing and had the doors open and air condition running, if there was one. She always gave you her business card and information regarding the home. I have also dealt with other leasing agents from other property management companies, I have had them cancel at the last minute, and arrive late. After being fed up with the other leasing agents, I decided just to stick with Monica, by giving her information on what I was looking for, finally in August of 2020 Monica found two house's she though I would like and she told me once I saw the one I live in now that I would not really like the second she wanted to show, and she was right. The one I live in now is it the right price and in the right area. Thank You Moncia. Tanya A.

WORST COMPANY TO EXIST and I will spend the rest of my life on this earth preaching how horrible…read moreRemax Haven Realty is... please do not rent from them. I would rather live on the side of the freeway than ever rent from them again. Infestations of all kinds (all. kinds.) , appliance breakdowns that don't get fixed, and horrible communication. I have nothing but vitriol for this company, and it pains me to even give them a single star...but I will put my ego aside to spread the word about this malicious company. Thanks!

Jehan was polite and curteous, good communication. He answered my questions and was flexible on…read moretime, walked me through the process.

CPM is the worst rental company I've endured (and I survived 444 park, if you know, you know)…read more They hire inexperienced maintenance workers and their communication is beyond poor. They have no clear channel of communication. I received texts and calls from various workers over the 3 years, it was never streamlined and hard to trust what is real from a scam. They left me without a lock on my door (inside the unit, but exposed to downstairs unit) for over a month, and allowed someone to move into the lower unit without letting me know/putting a lock on my door first. They randomly put a storm door on one day, gave a key to the basement unit, and didn't say anything to me about it. She informed me I could pay to copy hers. Mind you, the lower level tenant was not even given a key to this back door at move in, she copied mine. She was only given a front door key. So this made no sense. They are currently charging me $375 from my security deposit for window screens that never existed, plus a bunch of other bogus fees for routine turn over. If you proceed with renting a unit under them, please be meticulous in your property condition form. Get on your hands and knees and mark everything that is wrong with the unit (there's probably A LOT). I would also recommend keeping a running list of all maintenance requests, and communications from them. They are slimy and not to be trusted. Additionally, they waited until the morning of my move out to send me any instructions or information. I had already locked my keys inside, and turned off the gas and electric after not hearing from them for 2 weeks. When I sent an email that I did that, only an hour later did I receive an email saying "leave gas and electric on and return keys to leasing office to complete your move." It has been a terrible experience. They also just stopped returning emails regarding my security deposit. Please do yourself a favor and find another company to rent from. Home owners- you'd probably be better off with another company as well. They are doing a disservice to you as well.

I've had a few complaints living with men sometimes drives me nuts, but that being said every…read moreproblem that has arise I have talked to Matt about, and he's been very respectful very helpful and very concerned about a solution and very kind. I have not once had a bad experience with Matt.!!!!!!!!!!

Tony is fabulous This company has multiple companies to accommodate, and he still comes through…read more... Also, his assistant Katie who makes it happen with Work Orders. Thank you all. Elizabeth A.

worst management company ever dont call back or anything... my tub has been sitting on bricks and…read moreslabs of wood i was promised repairs that havent been done at all all sinks are leaking we cant even wash dishes or brush our teeth... a lot of the repairs i've been requesting have been well over a year... also michael drew left me and my kids without heat for over a week !!! we had no heat for thanksgiving!!! he refused to replace my furnace he instead has hired unlicensed workers to tamper with my furnace claims to fix it they been here for 3 days i was told by the worker they dont wanna spend the money to replace my furnace theyd rather not spend the money instead theyd rather have me and my kids freeze while they receive thousands in rent i requested to speak to the owner several times he avoids giving me that info at all cost... i was offered 3 heaters that is ail for a 5 bed room 3 floor single family house while we had a snow storm!!! they literally harass ppl for ratings because they have horrible reviews... i'm sure michael drew isnt the guys real name... he has refused me contact info for his supervisor and i had to find the owner of my property via google searches and tax information... im beyond tired

DO NOT use this company. B2B Property Management in Ohio almost ruined my home investment life…read more 1. A dangerous condition or *environmental condition on the property; or 5. The *property's non-compliance with any law or ordinance. a. Did not return phone calls, avoided me and the tenant and offered with lies when I chased them (Devin, Seth, Ralph, Sammy, Matthew, etc.), all placated us and lied about work being done, making false promises, took the LLC money, and generally treated us in an obvious, patrinizing and chauvenistic way. b. When I finally found Sammy after weeks of stalking him by phone and trying to find out why I was charged but the work not done he made the excuse that he was fleeing Pakistan to Qatar (so unprofessional, customers should not have to care about that). c. We received reports from the tenant that contractors would come by, not do any work, and left debris all over the yard. d. I traveled to a site visit scheduled four months in advance. Joshua was assigned, was SO rude, would not respond, denied the appointment, and stood me up. They assigned a black contractor that was confused about why he was there instead, and had not EVER been to the house before that day. FINALLY ENDED THE PROPERTY MANAGEMENT AGREEMENT 2. The tenant and other interested parties verified continued issues through a thorough site visit. The home was found NOT properly managed and dangerously uninhabitable. a. Urgent work paid for on this property has NOT been completed although B2B said they were. b. The issues have caused serious harm to the business and the tenant, for an extended period of time.