Great Experience! I…read morehad one lift chair removed. Texts were answered promptly. Scheduling was very easy. The chair was taken out quickly and safely. The quote was reasonable and fair. They were very friendly and professional. Thank you for awesome service! I definitely recommend them and I will use them again.

Very reasonable and friendly service to get my old furniture removed right on time when I needed…read morethem the most. Very professional and adjusting to the client's needs. Would highly recommend them.

This is the hardest working women I've ever met in this business of Property Management…read more She takes every project on like it's her own. Keep up the great work!!

From the owner: Property Management at its best. Let us take care of your assets.read more

The property manager is a complete bitch. Anytime we complained about other tenants, nothing was…read moredone. There was mold in the air conditioner and they did nothing but spray. Now they're charging us for cleaning appliances that were already cleaned when we moved. These were at colonial club.

Im special needs with ada accommodations and they stole my entire security deposit of 1790$ wont…read morerespond to communication and didnt send any sort of bill what they took it for. The place is disgusting they dont maintain they dont solve problems there no parking regulations even though youre guaranteed a parking spot in your lease unless you pay for a garage expect to have to illegally park in the neighboring townhomes. propertys disgusting in animal apartments they wait 4-5 years+ to change carpet(proof in their BBB responses) Maintnance only bandaids problems my bathroom was covered in mold because my tiles fell off and were SILICONE CAULKED back on the wall. You can hear everyone and everything so dont expect to sleep or watch tv ever due to lack of updating you can literally feel the broken floor boards through the carpet there was dog food across the floor when we moved in so they dont even get cleaned. For a rocky river location expect east cleveland treatment and quality.

Worst experience in my 30 yrs of living in a condo Our board…read morewas able to fire our building manager who was basically working part time , while being paid a large full time salary . We love our apt or would have sold by now . Money has been obviously been mismanaged for years . Run , don't walk away from this poor excuse of a management company.

The quality of this management service is beyond poor. Their billing/payment system is problematic…read moreand inconsistent with when and if the autopay is appropriately deducted from your bank account. Furthermore when you pose a question regarding their payment method you are met with a defensive and often unethical response. Further, you are instantly put on the defense as if the person you are conversing with is attempting to provoke a confrontation. I have detailed information to support my experience with employees when attempting to seek clarification. Within the past year, l have made four visits to their office to resolve fraudulent late fees and other matters of dispute. On each occasion l was told it was a problem with the billing system. It appears the system is designed to generate fraudulent late fees and other inaccurate information. I am hopeful a Class Action Lawsuit will ensue as a result of the inappropriate business practices. I am seeking assistance, guidance and support via the Ohio Attorney General Office.

My rating is based on the professional leasing agent Monica Love, I started looking for a house to…read morerent in the summer of 2019, when I would see a listing on the website I would schedule a showing, every time I scheduled a showing Monica was there before the showing and had the doors open and air condition running, if there was one. She always gave you her business card and information regarding the home. I have also dealt with other leasing agents from other property management companies, I have had them cancel at the last minute, and arrive late. After being fed up with the other leasing agents, I decided just to stick with Monica, by giving her information on what I was looking for, finally in August of 2020 Monica found two house's she though I would like and she told me once I saw the one I live in now that I would not really like the second she wanted to show, and she was right. The one I live in now is it the right price and in the right area. Thank You Moncia. Tanya A.

Remax Haven is the WORSE company to ever due business with. I would not rent or buy with ReMax. I…read moream a tenant that is renting, they have a really bad habit of double billing you every month for the water bill and they don't post payments or bills as stated in the rental agreement. You can never reach anyone at the office or via phone, you have to email everything and wait 24-48hat for them to get back to you. it has gotten so bad that I have to reach out to the actual owner of the home and he hated that because he is paying REMAX to do a job that they are failing at horribly.

Jehan was very helpful and I will recommend him to other people also my family and friends and will…read morecontact him when I am ready to buy

CPM is the worst rental company I've endured (and I survived 444 park, if you know, you know)…read more They hire inexperienced maintenance workers and their communication is beyond poor. They have no clear channel of communication. I received texts and calls from various workers over the 3 years, it was never streamlined and hard to trust what is real from a scam. They left me without a lock on my door (inside the unit, but exposed to downstairs unit) for over a month, and allowed someone to move into the lower unit without letting me know/putting a lock on my door first. They randomly put a storm door on one day, gave a key to the basement unit, and didn't say anything to me about it. She informed me I could pay to copy hers. Mind you, the lower level tenant was not even given a key to this back door at move in, she copied mine. She was only given a front door key. So this made no sense. They are currently charging me $375 from my security deposit for window screens that never existed, plus a bunch of other bogus fees for routine turn over. If you proceed with renting a unit under them, please be meticulous in your property condition form. Get on your hands and knees and mark everything that is wrong with the unit (there's probably A LOT). I would also recommend keeping a running list of all maintenance requests, and communications from them. They are slimy and not to be trusted. Additionally, they waited until the morning of my move out to send me any instructions or information. I had already locked my keys inside, and turned off the gas and electric after not hearing from them for 2 weeks. When I sent an email that I did that, only an hour later did I receive an email saying "leave gas and electric on and return keys to leasing office to complete your move." It has been a terrible experience. They also just stopped returning emails regarding my security deposit. Please do yourself a favor and find another company to rent from. Home owners- you'd probably be better off with another company as well. They are doing a disservice to you as well.

I've had a few complaints living with men sometimes drives me nuts, but that being said every…read moreproblem that has arise I have talked to Matt about, and he's been very respectful very helpful and very concerned about a solution and very kind. I have not once had a bad experience with Matt.!!!!!!!!!!

Tony is fabulous This company has multiple companies to accommodate, and he still comes through…read more... Also, his assistant Katie who makes it happen with Work Orders. Thank you all. Elizabeth A.

I have been a client of Jad's as a buyer's agent as well as a property manager. As a buyer of…read moreCleveland area properties living in California I needed to find an agent who I felt very comfortable working with. Jad not only sent me listings like most agents but he sent me spreadsheets of what my cash flow would look like with realistic income and expenses. He was willing to move on with properties that didn't make sense with my requirements. It is hard to find agents like this as an investor, and it is crucial as an out of state investor. Jad also manages the properties that he helped me purchase under his brokerage, B2B Realty. A lot of them required a rehab upon turnover. Again, as an out of state investor it is tough to get a lot of bids for construction to gauge prices. Jad has not only referred me to a great contractor on a property that is not even managed by him but his construction team has also done work on the same property that is not managed by him (yet). His team has also carried out multiple rehabs on the properties managed by B2B Realty. They are not only reasonable on costs but they do great work and get the work done quickly. Regarding the management portion, units are filled quickly on turnover, I have always obtained the rent figure that I expected or better, and I always get detailed responses to my questions in a timely manner. I have Jad to thank for helping me create the lifestyle that I was hoping that I could produce. Jad played an instrumental part in helping me to make enough income off of our rental properties so that I could stay at home and watch my 15 month old daughter full time. Jad has impressed me as a realtor, and a property manager. I can only expect the same with his new brokerage. I would highly recommend B2B Realty for any of your real estate needs.

DO NOT use this company. B2B Property Management in Ohio almost ruined my home investment life…read more 1. A dangerous condition or *environmental condition on the property; or 5. The *property's non-compliance with any law or ordinance. a. Did not return phone calls, avoided me and the tenant and offered with lies when I chased them (Devin, Seth, Ralph, Sammy, Matthew, etc.), all placated us and lied about work being done, making false promises, took the LLC money, and generally treated us in an obvious, patrinizing and chauvenistic way. b. When I finally found Sammy after weeks of stalking him by phone and trying to find out why I was charged but the work not done he made the excuse that he was fleeing Pakistan to Qatar (so unprofessional, customers should not have to care about that). c. We received reports from the tenant that contractors would come by, not do any work, and left debris all over the yard. d. I traveled to a site visit scheduled four months in advance. Joshua was assigned, was SO rude, would not respond, denied the appointment, and stood me up. They assigned a black contractor that was confused about why he was there instead, and had not EVER been to the house before that day. FINALLY ENDED THE PROPERTY MANAGEMENT AGREEMENT 2. The tenant and other interested parties verified continued issues through a thorough site visit. The home was found NOT properly managed and dangerously uninhabitable. a. Urgent work paid for on this property has NOT been completed although B2B said they were. b. The issues have caused serious harm to the business and the tenant, for an extended period of time.