After reviewing several apartment complexes I was very pleased to find Hillcrest View Apartments in…read moreAntioch. I really like the area it is located in. It is tucked in with residential homes and still with in minutes of shopping and restaurants. Staff in office are very nice and approachable. Nicely landscaped and quiet. Great little doggie park too.

Safe and quiet gated community. Leasing office ladies are awesome. Any issues resolved promptly…read more Loved my experience here.

I contacted Crossroads for a tour of the property to possibly move into. Had a friend years ago who…read morelived here and always loved it here. I was greeted by Ashley the office manager and she has the best customer service skills I've ever encountered. Someone who knows what she's talking about and actually loves her job. My youngest son who is autistic came on the tour and he was actually the one who picked our place. There was two units available an upstairs which was chosen by my son and a downstairs unit which I actually wanted. Ashley made the whole tour enjoyable and made it feel like we were home. It's very peaceful, clean, well kept up. We just moved in, in August and already feel like we've been at home for a while now. The neighbors are so kind. If you're looking for a place to call home please check out Crossroads. You won't be disappointed! Ashley and Lynn are both a joy to chat with. FYI I feel Ashley should get a raise

We will be signing our lease again with Crossroads because we really love our management and…read moremaintenance. Lynn in the office is great at communication and staying on top of everything and Roberto with maintenance always does an amazing job. Although I wish the gate was fully around the community for better protection, I enjoy living in the complex. It is always well maintained even with fur babies around. And I LOVE using the outside grills and pool area!

Faith was amazing! Such a big help! first time touring a townhome felt nervous at first but she…read moremade us feel very welcomed. She was very helpful and thorough. She answered all questions and concerns we had to make this place that more special for us! very nice overall experience!

The complex itself was disgusting smelled bad the staff doesn't look like they care they just there…read morefor a check, I was there waiting over 30 minutes for my tour she was very busy dealing with complaints with residents one saying rent is overcharged another said they have pest, I really thing these apartments need a turn around. Only staff I would give a great shout out to for the great job to would be Sonee I believe her name was she was the kindest person showed me all around the best she could. From the one star I was gonna give it she made it a 2 star.

This is the worst place to live i was there for a year i had black mold in my bathroom i ask for…read morethe to come and take care of the problem they never did my shower had rust on the bottom of it . they are worried more about the outside of this place than the inside of the apartments the trash compactor was always full and and running in to the street this is the worst place to rent from DO NOT RENT FROM THIS PLACE THERE HAVE BEEN 5 MANAGER SINCE I LIVED IN THOSE APARTMENTS BEWARE .I HAD TO GIVE A STAR RATING BUT ITS NOT EVEN A 1 STAR

Went to visit the apartments Friday on 20 February. I think I'm gonna go with a hard no not wanting…read moreto move into the apartments after talking to management. It was stated that you would need a credit score of 699 which to me is extremely high because you don't need even a credit score that high to buy a house which seems fishy to me. And then I was told that I can apply for some program that would get me in and after looking at the reviews on this apartment, they have management issues, maintenance issues parking issues. It's $125 to pay for additional parking spot. That's pretty extreme and then I'm giving it a hard no that's why it received a one star for me.

After looking at a few different apartments and placing several applications we decided that San…read moreMarco villas was the place we wanted to call home. We came for a viewing and was met by Emily she's the sweetest lady. She was So welcoming and very helpful! Thank you miss Emily! The application didn't have a fee which was very nice!! From the time we applied to the time we were approved and moved in it took less than 2 weeks! Miss Emily made everything so smooth and was very very very accommodating to our situation (we had to be out of our last place of residence by April ) she was very communicative through phone calls and emails and had the process move along really quickly! The apartment is beautiful we got the two bedroom two bath and an upstairs unit in a two story building. We absolutely love it! The walls are so insulated you can't hear a thing from below or outside at all! We have high ceilings and very spacious rooms! The huge master bed bathroom/bathtub is so luxurious! All the appliances are super modern and clean! They had installed brand new carpet the day of the move in as well. The unit comes with washer and dryer which is so important when you have kids like I do. The balcony railings are tall and spaces between the rails are small enough that my two year old can go outside without the threat of falling or getting between or over them. The property has two beautiful pools each with a hot tub! Pool hours are 9-9 so it's so nice! There's a full sized gym with cardio equipment and a dumbbell rack that goes up to 60s it's not super heavy but great to get a solid pump. Smith machine, leg extension and hamstring machine and preacher curl machine along with an adjustable cable pulldown/pull up machine. Pull-up/dip bar and pec deck. I love the gym lol. There's a scenic view/look out point that allows you to see the entire delta which is so beautiful!! The grounds are kept so clean and the garbage areas are emptied daily so it never over flows or attracts bugs. Parking is decent we have one reserved spot and for our second car they have other spots available (a lot actually). This community is pet friendly and everyone picks up after their dogs. The overall vibe in my opinion is a working middle/upper class. There isn't any people hanging out in the parking lot blasting music or selling drugs. Everyone seems to be just home relaxing or at work. If you can afford it is most definitely give this place a look into!!! We live to call here home!!!

This place is a beautiful dump! When I lived here they had a major roach infestation. I am not…read moresure if the problem is gone. It was horrible. We had to tape up the sockets and buy stuff to plug in any cracks. They don't keep the pools clean. You are better off buying a home than to live here. You will also have no peace and quiet. The walls are very thin. Management sucks! Run!!!!!!

Horrible customer service here. No communication with their tenants and lack any follow up when you…read moreneed support. I'd figure out how to get the office staff in a better place and more aligned with what the community needs are. I've seen people harassed by other tenants consistently and no support from the flora staff. The only good thing about this complex is the maintenance staff. They know how to really support and understand timely needs.

The property is nice, some of the amenities could be a little nicer for the rents, but it does seem…read morelike the management office has constant turnover. Their communication is lacking regularly, and they don't always take action regarding the concerns of their residents. There have been years of reported harassment and threats that have gone unchecked, and oftentimes it seems like management and maintenance are not talking to each other and making decisions that affect the residents without any notification or heads up. For the most part, the residents who live here are very nice and friendly, but management really struggles with communication and addressing concerns and providing real amenities for the rents that are being charged. They're also just downright inconsiderate sometimes. For such a lovely, quiet property in a great neighborhood and a great location, it would be nice if management could get it together.

Amazing Apartments! Very clean and safe area, Irene is a…read morewonderful manager, who takes care about everything and all the time on time! Environment is very family oriented, with kids, holiday gifts, and great relationship between neighbors. You will be Happy over here!

If I can leave no stars I would WORSE place to ever live at . Management sucks Irene and Alejandro…read moreare rude people . Do not pay a deposit to move in here because Irene and Alejandro will make sure you don't get it back !! Irene will harass you the whole time living there super uncomfortable place to live . Laundry mat sucks nothing works smells so bad the water smells like sewer rent is ridiculous high for the tiny apartments and your rent just keeps going up and up . No parking at all . People doing drugs in the parking lot people sleep in their cars high all night ridiculous!! Do not move in here

Came up for a tour which was great from a temp name Toni but after her helping everyone one else in…read moremanagement was a disaster to work with. Complaining and throwing each other under the bus about the process, no energy or effort to treat clients and the process with respect. Seemed like a very toxic environment to not only work in but live in. A reevaluation of their employees needs to happen immediately because no one was on the same page. The only pleasant part was Toni because her effort and welcoming energy was felt from the beginning. Everyone else had a very lackadaisical approach to their job and it's not fitting for the space.

This was one of the most frustrating and disappointing apartment application experiences I've ever…read morehad. The only positive part of this entire process was the first leasing agent spoke with, Toni. She was a breath of fresh air welcoming, professional and actually seemed to care about helping applicants. She followed up and made the process feel straightforward. Unfortunately, once my interaction moved beyond Toni, everything went downhill slow. Everyone else in the office seemed to far "busy" to help of provide any real communication. Instead of solutions, I watched Charleen repeatedly shift blame onto other people while offering absolutely no assistance herself. To make matters worse, both managers dragged their feet processing my application even though the system showed i was already approved. I was asked to sign a lease and purchase renters insurance, which i did and provided proof of, only to then be told the system was "wrong." So which is it? Approved enough to sign paperwork and spend money, but suddenly not approved when its time to actually move forward. The entire process felt disorganized, careless, and honestly like no one in the office was on the same page. I was asked for documents that made no sense and seemed completely unnecessary. Meanwhile my apartment search was being delayed because management couldn't seem to figure out their own system. At a certain point you have to ask yourself why getting approved for an apartment is being made this difficult when everything on the applicants side has been completed. It starts to feel less like a process issue and more like management picking and choosing who they want on the property. Overall, the lack of professionalism, accountability, and basic communication was shocking. The only person who showed any level of competence or customer service was Toni. Everyone else made what should be a simple application process unnecessarily difficult and incredibly discouraging . I strongly recommend management reevaluate how this office is being run, because right now it reflects very poorly on the property.

Living at the Windsor was really stellar! Krystal, Gabriella, John, the maintenance crew…read more.. everyone really went above and beyond to make my one year of living there overwhelmingly pleasant. Every maintenance request I filed was taken care of very promptly, any technical/rent payment issues or questions that I had asked the staff were all answered swiftly, and all ammenities were very professionally maintained, organized and welcoming. If I had to live in an apartment complex but could choose the city I'd place the complex in, I without a doubt would choose the Windsor and its exceptional staff - I cannot recommend them enough!

Best Management and Maintenance that I have ever experienced! They are super responsive to requests…read moreand issues. The residents are all pretty chill and laidback as well. I never hear noise after 10pm. It's a great experience.

Although I didn't end up renting here, the manager, Brian or Ryan?), was really nice. Beautiful…read morelocation but I am moving closer to SF. Otherwise great location right by BART and the amenities are super nice.

I'll just say this -- it's a solid 3.5 stars (couldn't do a half off on the stars so *shrug*), if…read moreyou want good reviews from ALL tenants including those moving out, make sure that shit is smooth sailing from start to finish. Management ain't all that good when you really see their character after a while, which is one of the main reasons for this being 3.5 stars now. It is what it is from here.