Horrible customer service here. No communication with their tenants and lack any follow up when you need support. I'd figure out how to get the office staff in a better place and more aligned with what the community needs are. I've seen people harassed by other tenants consistently and no support from the flora staff. The only good thing about this complex is the maintenance staff. They know how to really support and understand timely needs. read more

The property is nice, some of the amenities could be a little nicer for the rents, but it does seem like the management office has constant turnover. Their communication is lacking regularly, and they don't always take action regarding the concerns of their residents. There have been years of reported harassment and threats that have gone unchecked, and oftentimes it seems like management and maintenance are not talking to each other and making decisions that affect the residents without any notification or heads up. For the most part, the residents who live here are very nice and friendly, but management really struggles with communication and addressing concerns and providing real amenities for the rents that are being charged. They're also just downright inconsiderate sometimes. For such a lovely, quiet property in a great neighborhood and a great location, it would be nice if management could get it together. read more

TL;DR: If you spend a lot of time at home or are sensitive to noise, I would not recommend living here unless you're able to secure a second-floor unit. Noise between units is significant. I've had two different upstairs neighbors, and in both cases late-night noises have been common--frequent stomping, doors slamming, and regular household activities such as running the garbage disposal, cooking, and doing dishes as late as 3:00 AM. For anyone who values sleep, this can be challenging. The property does have policies, including quiet hours and a no-smoking policy, but these rules do not appear to be consistently enforced. Property management also appears to be understaffed and is rarely available on-site, which makes it difficult to address ongoing concerns in a timely manner. That said, there are several positives. The location is convenient and close to downtown, while the surrounding neighborhood itself is generally quiet. The grounds and landscaping are well maintained, the property is very pet-friendly, and pricing is fairly reasonable for the amenities. Secure parking is a plus, and the maintenance team has been responsive and helpful whenever issues arise. read more

Love this property! Not only is it beautifully maintained but it's also very peaceful. Neighbors are lovely and a big plus that this property is dog friendly. There is a cute little dog run where you can take your pets to play and also a dog bath on property. The Sequoia team here always goes above and beyond. Angela and Sam are the best and make living at Flora such a wonderful experience. read more

I have lived at Flora Apartments in Walnut Creek for over 5 and a half years now, and the property is certainly wonderful, beautiful, clean and relatively organized; However for over 4 of those years, I have dealt with repeated, deliberate, purposeful, random, and specifically targeted Tenant HARASSING behavior attacks on my personal belongings located on this property every few months, for no apparent or known reason, ever since the summer of 2022. This specific type of harassment is being done by a specific tenant and his roommate and/ or his group of friends who I have personal knowledge of their involvement for multiple reasons, and I have complained about it and/or alerted many past and current managers about it ever since 2023, but nothing has been done about it. The latest incident is that someone who resides on the gated property snuck out on the late night of May 14, or the early morning of May 15, and smeared Peanut Butter and Jelly all over the windshield, and body of my White SUV. I called the local Sheriff's office to come document it, and both the police and Flora management agreed with me that it clearly looked "deliberate" and purposeful as an attack on my personal belonging; yet they did nothing about it. There are no cameras on the property and management has dismissed my repeated requests and the police recommendations to get them, so I bought my own dash camera to install in my car, which will film the entire outside area that extends multiple meters beyond the body of my car. I've read many reviews on here from fellow tenants who say that management "does nothing" in spite of them reporting that they "have seen people harassed by other tenants" here, which is outrageous and unprofessional. So, if you have actually seen anything relating to "tenant harassment" PLEASE inform and report it to the "victim" of that harassment so they know who is seeking to attack/steal from and vandalize them, so they can go to the police to deal with it, above managements heads, since they clearly don't care. I personally won't stand for that directed at me, and I will do everything in my legal right and power to bring justice to myself and punish the person who vandalized my car in May, 2026 while it was parked in our gated parking lot, and which is grounds for their lease to be Terminated when/if they are caught. The worst part is that when you finally try to speak up and handle it yourself, Flora management turns it around on you and still does not address the problem, but instead tries to blame you for reacting to the harassing acts being done to you rather then supporting you and helping you end the harassment. I will certainly be documenting everything in writing from here on out, and bring a case against the company if it allows it to continue against me and ignores it any longer. read more

This is the best place to live in at the Flora Condominium, Saranap, Walnut Creek. The residents are very friendly as well as Angela the community manager who is so friendly and easy to talk with. Sam, the very friendly and knowledgeable maintenance guy, who I always see Sam very busy, fast and running around going to one apartment after another if there were something to be fixed. Last week I requested a maintenance request to put on the heater as it was getting very very cold and the next day he came to fix the heater. Good job Sam and always reliable. Both of them makes the place comfortable to live in. read more

I stopped by as a walk in to look at an apartment but the office was closed at the time. The maintenance guy was out front blowing leaves and he gave me some information and the website. He also offered me some free coffee. Even though I won't be renting here right now It was really nice of him to stop working and help me out. read more

The management team at Flora are fantastic. Responsive, reliable, and they know how to show they care about the residents here. Recently they put on a cute little pizza party in the lobby for National Pizza Day (one of many themed gatherings they put together for all the little holidays) and they made extra sure I was able to take home an entire pizza and some drinks when they heard my wife had a tough day at work and was going to miss the event. Angela even walked it to my apartment! Overall this place has been a really great home and a wonderful little community since we moved here in 2020. Extremely dog friendly too, which is a boon as someone who works in that industry. read more

i do love living here... lots of good dogs and dog park.. Sam in maintenance is the best i've experienced!.. he gets it done quickly, and is on top of it!...Thanks Sam! read more

I want to say that it has been awesome living here at Flora Apartments. The management, Serena and Angela, really go above and beyond in the way they treat their residents. They always set up functions like food trucks, pizza parties, wine tasting, holiday parties, and much more. Joe and Sam are the maintenance people and they always take care of anything we need and they do it usually the same day. They also know how to fix things, which is not always the case in other places that we have lived in. The landscape here is beautiful and calming. It feels, to me, almost like we are on vacation in Hawaii and not just at home. Dan Pizza read more

We moved into Flora Apartments in May of 2023. We have lived in 4 different places since selling our home in 2016, and this is by far the best in Walnut Creek and Lafayette! The grounds are beautiful, the pool is refreshing, and there is even a dog park and a dog wash station. One of the things that we noticed right away was the friendliness of most of the neighbors who live here. We have dogs and birds and most people who live here have either a dog or a cat or both. Everyone gets to know each other usually either through walking their dogs or at the pool. The management is wonderful and friendly and accommodating. Serena and Angela and Matt, the management here, have been great to us. They set up fun events for the tenants such as a pizza night, a wine and cheese night, a Halloween costume contest for people and pets, and many other events. It is a great way to meet other people. They also have food trucks come and park out in front of the building every few months. Even though everyone here is friendly and gets along, it is also very quiet, if that is what you are looking for. We don't hear other neighbors, excessive dog barking, or people having parties, and that was a problem in a few other places we have lived. If we have any maintenance requests, either Joe or Sam will be on it that day. Robin Pizza read more

If you're trying to decide between Flora and another option-- Choose Flora! The team at Flora go above and beyond! Management is kind, quick, reliable, and everything else you want in property management. We cannot say enough great things about them! If there's something that needs fixing or you just need a smile, maintenance is on it! The community area is fantastic. Between the greenery, walking paths, pool, grilling area, and funny squirrels roaming around-- it's such a wonderful place to spend your time. It's in safe and cute neighborhood that's SO close to downtown. Laundry on-site & an app that makes it easy. A trash service that makes doing chores a breeze. The most animal friendly environment! (Our dog loves the gated dog area and we love the dog washing station!) A custom painted wall to make home feel even more like home! The people who live here are friendly and welcoming! It's what makes this community even more enjoyable. My partner and I are over the moon that we get to call Flora home. read more

I do not recommend this place to anyone walking planet earth. I lived at Flora for a while and it is WAY over priced for what it is. The dog park is tiny!! The laundry is shared even though the rent is so high. People are rarely in the office to accommodate on site. The only good thing about Flora was the coffee. And that's not worth $2,800 a month. The rooms were small. The kitchen was nice but no counter space AT ALL. Look elsewhere for something cozy and cute. Not Flora. read more

Thank you for organizing this event! Good pizza and a nice selection of beverages! Hope there will be another event soon!

These apartments are located in a nice quiet community on the outskirts of Walnut Creek (Saranap). I lived here for a little over 13 months and have enjoyed living here during that time period. One of the things I was looking for during my apartment search was a good management team who was responsive and communicative, and this place delivered in that aspect. Anytime I had any issues with my appliances, I submitted a ticket and the maintenance team would arrive within a day or two to fix any issues. Matt and his team were also very timely in his emails and addresses any questions I had promptly. They do a very good job of keeping tenants up to date of upcoming maintenance issues (like occasional water outages) and community events. The grounds are well kept and maintained and parking is secure with plenty of guest parking available. The lobby also has a complementary Keurig Station as well. I recently purchased my own condo not too far away so unfortunately I had to move, but I would definitely recommend this place to anyone looking for a nice quiet community feel. read more

I've lived here for almost a year and don't want to leave. It is clean, quiet, and friendly. I do not have any pets but it is a pet friendly complex and humans and furry friends are respectful of each other. EXTRA special shout out to DARREN, the leasing consultant but SO much more than that. He has helped me so much with many things over this last year. From my first tour to a difficult recent private conversation, he has been friendly, warm, positive, proactive, resourceful, and communicative. I very much love living here at Flora, but I would follow Darren to the next place he works if the location was right lol! High praise to him. read more

I moved to Flora in April if 2021 and have had nothing but positive experiences. The apartments are in a quite neighborhood and they are well maintained, clean, and feel very homey and safe. The staff is always very responsive and go out of there way to have fun events and take care of the resident here. Parking is great- you typically get covered parking and their is room for guests if needed. It is never too loud, all the residents are very considerate and thoughtful. I don't plan on leaving Flora anytime soon! I have been treated very well here and love the community! Thank you to Matt and Ayshe for always being so responsive and helpful! read more

Just moved in and my partner and I feel so at home here. From the get go, Matt and Serena were incredibly kind, professional and welcoming. It is so appreciated. Matt really went above and beyond with helping us with the fine details of moving and was excellent at communication with my partner and I. This was a last minute move for us and the assistance we had made a very lasting impact on our little family. We could not be more grateful. Maintenance is prompt, responsive and very kind. The unit was clean and utilizes the space very well. The neighbors here have been very pleasant as well, not to mention all the dog accommodations! Our dog is jazzed. The laundry facility is set up very well as well as the parking areas and front gate. The neighborhood is super safe too. We are happy to be part of this community and value this little ecosystem of good people. Thank you, Flora! read more

Flora is a peaceful and pretty community with a lot of great benefits. The property managers Matt and Ayshe are awesome!! Ayshe gave us our first tour before we decided to apply and once moved in we met Matt in the office, where he gave my doggy a treat from the stash he keeps for all of the other pet residents. Since then he has kept in touch and made sure we're satisfied with our new place. I really love that everyone has been so friendly and welcoming, our experience has been excellent so far. read more

It's only day 2 at Flora but my rating is for the leasing process. It was quick, efficient and fair. Matt and Ayshe worked well together with being thorough on the process while also being friendly and honest. Rare for this industry! Grounds are nice and plenty of street parking. Great value for the area. read more

Current tenant. Great place, well maintained, fun events, super dog friendl, and helpful management. Matt & Ayshe are very responsive, and easy to work with. Highly recommen. read more

Flora has been our home for 2+ years and truly we didn't want to leave! The grounds are kept clean, there is trash valet, and the leasing office staff has always been nothing but the best. We've loved having the help of Tracie, Darren and now Matt! All are fantastic and truly go out of their way to help you. I will certainly miss the community at Flora. I've looked everywhere in new areas we might move to for a similar apartment and it seems there really is no place like Flora! Thank you for a wonderful few years :) read more

Flora Condominiums does an excellent job in hosting community events. This past Friday we had the Summer Time at Sequoia event and it was well planned, there was In and Out and plenty of beverages. The property team puts in a lot of genuine effort! I enjoy these events because you get to meet new neighbors and catch up with those you haven't seen for some time. Good Job Matt and Flora Team! read more

I've lived at Flora since 2018 and it's been the most wonderful community to live in!! A huge part of that has been thanks to Darren! Since the first day I worked with him he has been kind, helpful, timely and a JOY to talk to! Words can't express how grateful I (and I know this goes for many other residents as well) am for everything he's done to make Flora such a wonderful place to call home :). Also a shoutout to our newest community manager, Matt!! Matt is such a wonderful person to work with and goes out of his way to make the best experience for everyone! read more

Pros - Friendly neighbors who often congregate and chat while dogs play - Safe living environment and quiet neighbors - Apartments are clean upon move in Cons - Apartments are old and a bit out dated (popcorn ceilings) but still competitive/expensive in price with the super expensive bay area (2,000 a month + for a yearly lease for 1 bed), but I suspect these apartments will start flat-lining or lowering expenses due to nicer and more convenient locations opening up nearby and downtown. Still a bit too pricey... -Outside exteriors seem to be degrading a bit without proper upkeep. Holes are common and light fixtures are falling over in a few locations (dangerous!) (SEE PICTURES). -Poisonous oleander plants management refuses to remove. -New mandatory/invasive pet poo print policy charges $150, 200, and up upon finding ANY poop regardless of how long you've lived here. This is on top of pet fees per month and what they'll charge you to remove carpet on move out. No warnings for poop samples. Almost everyone I know living here has been charged one or more times (all very respective dog owners). Maintenance guy Matt spends a large amount of time searching for poop perhaps due to commission from samples. Apartment could easily charge lawn care services to pick up dog poop (most people do anyway), instead of charging and fining residents exorbitant fines, but they have this method in order to make a profit (despite them most like countering otherwise) since they are a business. The real kicker is that a large amount of entryways smell like dog pee since management and maintenance don't clean fake grass properly. Additionally, a large portion of the complex is unlit at night which makes picking up poop difficult in rainy conditions or otherwise. -Outdoor neighborhoods have poor lighting and hardly any sidewalks (due to being outside "walnut creek" jurisdiction city zones (this is SERANAP), making it impossible to walk at night and a bit crowded to walk in between roads and cars during daytime. read more

Flora Condominium Rentals - Many light fixtures in state of disrepair - Apartments Near Me - Walnut Creek, California

This review pertains to my experience at Flora with regards to its application process and my move experience. This was written during the Covid-19 pandemic. I moved from Salt Lake City and this was a major move as Walnut Creek will be considered home. Therefore, finding a safe home is paramount. It was quite challenging to find a great apartment with great people, located in much desirable part of town. Fortunately, I found Flora. Somehow my research directed me towards Sequoia management where Flora is one of its complex that it owns. In light of the pandemic and my inability to see the place in person, it was rather tricky to sign a lease. I didn't have any close friends or family members from whom I can gather information from. My application process was smooth. Darren was phenomenal, professional, and kind. He addressed all my questions with regards to the available units and made accurate recommendation based on what I was looking for. For someone with extremely busy life with tight schedule, Darren communicated promptly and expediently. Ultimately, this experience was one of the best I've ever had. As the days approached closer to moving day, Tracie, the manager also helped me so much by keeping most of my things kept safe in my unit until my arrival. My impression of living in Flora so far has been positive. It has been barely 2 weeks and therefore, things may change then. However, this complex is quiet and peaceful with most things nearby, including downtown, interstates, restaurants, amenities, etc. I certainly will write an update in 6 months or a year time. read more

I've lived in the community for 5+ years. Matt, Ayshe, Joseph, and Sam are all wonderful. They are responsive, caring, and good at maintaining the community. I've never had a question linger and they really want to help. Matt and Ayshe have hosted a number of parties in the community and keep the mood festive overall. I really appreciate that this is a dog-friendly community where they keep it sane (don't allow free-roaming or messes left behind). read more

Matt is extremely helpful and attentive. The residents at Flora are also quite happy with their space, the service, and their location. The facility is well-maintained and the (both Matt and Ayshe) make themselves available as needed. I worked with them to conduct a waterless car washing event, and they gladly offered our services to their residents. And the residents filled up our schedule with pre-bookings! I'd highly recommend Flora. read more

I love living here! I previously lived at Flora for 3 years and recently moved back. When I started apartment hunting again, I knew I wanted to come back here. The property is safe, well-maintained, and very peaceful, and the staff has always been excellent. Matt and Ayshe were such a pleasure to work with this time around! I really appreciated their help and understanding with my moving situation. You can tell that they really care about our community and go above and beyond to make Flora a great place to live! read more

It's been such a pleasure living in the Flora community. Neighbors are friendly and the community is pretty quiet, also we are super close to downtown Walnut Creek. Darren is always so nice when seeing him around, helpful and attentive to any questions or maintenance requests we may have. We look forward to continuing to call Flora home! read more

The self-guided tour that was provided was seamless and easy. Aside from the desirable unit amenities and leasing promotions, the factor that made Flora stand out was their staff's accessibility and attentiveness. Darren continues to be a great help during our move-in process. There hasn't been a single question he has failed to answer. My partner and I are greatly looking forward to living here. read more

It's tough to find a short term rental but Matt and Darren went above and beyond to make us feel welcome at Flora. The apartment was clean and maintained, the neighbors were friendly, and Darren and Matt were were responsive, honest, and kind. A big thanks to the team at Flora! read more

Love this Apartment Community !!!! I have been a resident for almost three years . The cleanliness, high quality residents and superior service keep me here. The property management staff is exceptional. They are friendly , present and responsive . It is safe, clean and with a beautifully lit and landscaped courtyard . The best ! read more

Since moving to Flora Apartments during the pandemic, my partner and I love it here. From Darren to Matt, they have all demonstrated world-class service and been just absolutely a pleasure to work with. Matt, in particular, made a huge impact for us. My partner and I had specific requests to accommodate our vehicle, and rather than pushing back on our request, he welcomed it and went far above and beyond to work with his management company to help us. I could not be happier with the property managers here. In addition to them patrolling the premises and picking up trash, hand delivering mail, they single handedly make living here the best experience I've had. I've lived in all type of rentals from NY to SF, across 5 different properties, and this by far has been the best experience. Thank you Matt and Darren. If the property managers are reading this review, please do whatever you can to keep them here! I, as a tenant, would pay more to keep them happy. read more

This issue was discussed with the CEO as well as a few other executives and is no longer an issue. Thank you Mark, Cynthia and Marni read more

I lived at this place for four years (2006-2010) and loved it for a variety of reasons. 1) super friendly atmosphere--you always felt like you were surrounded by family/friends in this environment. people often stop you in the halls to ask how you're doing. it's the kind of place where you wouldn't feel weird walking to a random neighbor's apartment and asking to borrow a cup of sugar. i am sure that this sense of community was in large part due to the fact that pets are allowed. you would often see neighbors walking their dogs, which makes for more chances to run into and converse with your fellow neighbors 2) pet friendliness--that obviously brought me to my next point. although i never owned any pets during the entire four years that i lived there, most of my neighbors did. the animal lover inside me loved being surrounded by so many cute pets. you might think that as a result it would be loud with barking and such, but i hardly ever noticed a sound 3) convenience--this place is located a block away from the best deli on earth (see my review of moruccis), not to mention right around the corner from the 24, a few minutes from the 680, and just outside of downtown walnut creek (technically walkable, though my lazy self never really did that) 4) free summer bbqs--not sure if they still do this, but during the time i was living there, management would host free summer bbqs every thursday. they would always provide the meat and drinks (and even brought veggie dogs and burgers which was MUCH appreciated), and sometimes residents would bring side dishes or whatever. very cool and again, added to the community feel of this place 5) management--during my time there, we had 3 different managers (one for the first few years, then one for the last, and one for just a few weeks before i moved). i can't speak for the most recent one, but the other two were really great. very friendly, laid back, accommodating, etc. The unit itself was a fantastic deal (I was paying $1475 for a 2/2). Of course, during the last couple years I was there, they begin to remodel each of the apartments as people moved out around me, and as a result began to charge more and more for their apartments. I'm sure the newly remodeled units were awesome. Mine hadn't been upgraded in ages, but it still looked pretty nice (they also used to paint a wall any color you wanted back when i first moved in, then changed it so you could only choose from a few colors, and as of today, i have no idea if they even do that anymore). Of the 10 or so apartments I've lived in over the last 10 years, Flora apartments was one of the best. I have no idea if it's gone downhill or whatnot in the year or so since I moved out, but if it's anything like it was during the years I was there, then I would highly recommend it to anyone who loves pets and is looking for a chill, friendly environment to live in. read more

I have been meaning to write this review for a while now. I recently moved to the East Bay Area from Chicago. I was corresponding with Lynda from Flora Apartments and sent in a check to hold an apartment remotely. As it turned out, we decided to go with another apartment at a different complex. I contacted Lynda about the $150 I had sent her, part of which was for the application and the other was suppose to be refundable if we didn't go with that apartment. I did not realize that there was a time limit on how long after the deposit I would have to ask for a refund. The reason I am giving this place, in which we do not live, a raving review is because Lynda went out of her way to wave the time limit and issued me a refund for the $100 I sent in to hold the apartment. It was such a kind thing to do, and took us by surprise. We were sure they would keep it, especially with the shady people we had dealt with in Chicago. So thank you Lynda, for your wonderful customer service! I really appreciate it and will recommend your complex to anyone who asks. read more

Point of disclosure: I do not live here, but my best friend Abbie just moved in here from the city, and she is ecstatic with the place. I have visited three times and am impressed enough for a 5-star review. Flora Apartments is located just west of downtown Walnut Creek in a neighborhood called Saranap. I am not kidding about the name, and maybe I'll find out why the name later. You can walk downtown in about 12 minutes, and to the BART Station in about 25 minutes. Very cool for the commuter. Abby works in the financial district, so she is in heaven about the walk and the commute. Two things stand out about this place that make it attractive. Well, three. First, it is so quiet. If I was there now typing this review, I would tell my keyboard shhhh! I spent an evening on the balcony at Abbie's drinking some wine, and I was expecting to hear the hoot of an Owl. We were talking and trying to keep it to a murmur. Second, the people here are so friendly, you would think you were in the middle of the country, say, Iowa. People walking by would say hello, some would ask Abby if she just moved in (she had), and chat and introduce themselves. According to Abby there is a barbecue once a week by the pool for all to enjoy and it is free. More socialization. Hmmmm, good. And the third thing I am liking about this place is that it is pet friendly. Pets are welcome. So, there are plenty of people being walked by their dogs to take care of business in the designated dog-business areas, and they all are considerate with the baggie poo-scoop up disappearing doo tricks. Bueno and great. Abbie's former apartment in San Francisco was so not sound proof, she could hear her neighbors snore, and there was plenty of street noise to remind you that this was a Big City. Her first comment when I first visited was " I finally slept through the night! I can't believe it!" I might consider moving in here. read more

The bad: - No gym. - No elevator. The good: - Plenty of washers and dryers in the laundry room. - You can reload the laundry card yourself on a little kiosk (my current apartment complex doesn't have one, and it's a bit of a pain). - All of my service requests were handled quickly. The best: - The wonderful customer service! Lucy exceeded my expectations in every way possible. It was a seamless move-in process as well as a wonderful move-out process. I had to leave Flora before my lease ended and the process was amazingly straightforward and well put together. Overall I'd definitely recommend it, as well as some of the other properties managed by the same company. read more

I gotta say this was the best place I lived at since my moms house lol. My wife and I moved in November '15 and lived there for a year. We would of stay longer, much longer however, since we work outta San Francisco, the commute was starting to be a burden. We were in u it 142, and my God we have an awesome time. The pool during the summer is the spot to be. Lucy the Leasing agent, it's a true profesional and somebody who genuinely cares about your needs. Matt is the best handy man in the business. And although I didn't get to know Lynda that much, when we did interact it was always a good experience. Flora Apartments is definitely Walnut Creek's best kept secret. I look forward to moving back!!!! read more

Flora Condominium Rentals - Apartments Near Me - Walnut Creek, California

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