The store manager turned off the phone after I asked for her name to compliant to the headquarter…read more I have been harassed by this store manager. The store manager she asked for my ID for online curse side pick up.

Update your website. Website says you have 3 in stock. Drive here 10 minutes later and the guy says…read morehe only has 1 shoe in one size for track.

my wife ordered a xmas present for my son and was told 2 days later it was out of stock. Bauer…read moresent a coupon and I used it in a new goalie stick, which was labeled differentLu than any other goalie websites (right left versus regular full right)I accidentally ordered the incorrect hand. Bauer refuses to exchange the stick or give me another coupon. They just offered to help me filling out the return suggesting I order a new stick to replace it that would cost $90 more because I used the coupon on the wrong stiick.

You still have time to sign up for your FREE photo with the Easter Bunny at Cabela's…read more You do need to register online for a time slot, but it is SO worth it--there's basically no wait and you don't feel rushed at all during your photo. They were amazing with Charlie and let her take her time getting comfortable. No pressure, no stress...which every parent can appreciate At the end, kids get a free fish-shaped Easter egg, and of course you can walk around and check out all the fish and "animals" in the store I added the hours at the end of the video so you can plan your visit!

Called them and left a message concerning an online item, they called back 2 days later. I placed…read moremy order on Friday the 19th, to be shipped to my local Bass Pro. Called my local store today and they told me that they haven't received it. I called the Noblesville store and asked them about my order, it was shipped out today. While I realize FedEx doesn't pick up on the weekends, why did it take 4 days this week to ship it? Poor service as far as I am concerned.

bought a water type skier for kids it would not hold air and…read morehas no check valves tried to exchange for other product but they did not transfer their data to retail store so I was stuck.

Bring back a showroom..stop hiding behind voice mail. I guess you can blame it on Covid. Everybody…read moreelse does is that what happened? Leave a message and it takes hours for someone to call you back. The website is hard to get around on. You're online position looks like you are owned by somebody else in Indianapolis or is that your other location now. Oh well we are going somewhere else!

I really love this location. It is always so clean, organized and I always get excellent service…read morefrom staff. Staff here are always so courteous and helpful. Although products tend to be pricey, it is often great quality. This is the ideal place for a wide selection of outdoor and hiking products.

This store is the closest location to me of high end outdoor gear I have found. I checked online…read moreto make sure they would have what I needed before making the trip from the Meridian and 91st street area where I was attending a doctor's office for the day and had a chance to shop while on my lunch break. I was looking for Merrell hiking shoes to replace the Vasque shoes I have been wearing for the last ten years. I have been wearing high end hiking shoes as everyday footwear since I discovered mountain trail hiking in Tucson back in 2002. Their online web site said they had a pair normally retailing for $120 on sale for $80 but it must have been online only since I could not find it in the store. This store did not carry Vasque but I had previously owned a pair of Merrell shoes and knew they were good quality and would last a long time. They offered two choices which were waterproof and not waterproof. I chose the waterproof although I liked the color of the non-waterproof better. The pair I chose were basically brown and I was hoping to get a different color since I had been wearing brown for so long. They offered two other colors, an olive green and a lighter color online but they did not appeal to me. I was hoping for a dark gray or something to match black and jeans better. Service was only so-so. Another customer and I waited in the shoe department for someone to wait on us while other employees looked at us but didn't assist us. It's not like we can help ourselves. Someone has to go in the back and grab a box and bring it out for us to try on. Eventually someone came to help me but the other customer gave up and left. Checking out was equally frustrating. Two cashiers both stuck with customers for a long time, one bickering over a return and not getting a full credit. This is where other stores have a separate counter for these issues so customers who want to simply pay and go can do so without a long wait and no one getting checked out. Standing in line or waiting to be helped while multiple other employees seem to be available to help is frustrating.

My daughter wanted a specific pair of Hoka sneakers for her birthday, and we were able to go into…read morethe store, locate them, request assistance with obtaining her size via the self-service kiosk and try them on without incident. The entire process went very smoothly. The gentleman who brought her size out from the stock room was kind and helpful. After trying them on and checking herself out in the mirror, we were off to the register. The check-out process was quick and easy. We were in and out before we knew it!

I had a very weird experience at Dicks yesterday. I went in to return items purchased online. I had…read moreproof of purchase in the form of a barcode label attached to the original packaging and a record of the purchase on the Dicks app. I was told that because I paid using PayPal the refund could only be made using a Dicks gift card. PayPal is of course the most prominent payment option on the Dicks app. Furthermore the store manager informed me that I should never use payment methods like PayPal or Apple Pay on the Dicks app. This didn't sound right to me so I left the store and started an online return, returning the goods by mail. This was a frustrating and disappointing experience.