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Perdido Stor-It-Mate

5.0 (2 reviews)
Open 8:30 am - 5:30 pm

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5 years ago

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5 years ago

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Public Storage

Public Storage

3.7
(9 reviews)

Horrible. It is a company out of CA. Don't care about Floridians. When I began under a local I was…read morepaying $90. He retired, good for him, he the sold out to Public Storage. My rent immediately went to $240. I can't pay that. I paid $250 on Monday and they still sold my things. I don't care about my furniture. I am a United States Marine Combat Veteran. They sold my Uniforms, a cherished box with my awards and medals awarded to me in two Wars, they sold the folded flag presented to me at my granddaddy's funeral, as per his will. Granddaddy was a turret gunner in a bomber. There are antique fishing lures and military documents about and pertaining to my device and an antique leather covered ottoman. Public Storage does not care about the renters. They are based in California. Need I say more.

I have used this storage facility for 15 years. The cost of a 10x15 unit has doubled $147 to over…read more$300 the last 3 years since being owned and managed by Public storage. This location is awkward whenever it is raining. You have to exit your vehicle in order to enter codes to open gate to get out. It seems that if you used a code to get in an exit code would be unnecessary. Very user unfriendly. Office is rarely staffed.Even when appointments are made in advance employees obligations at other sites keep them from being punctual. Very poorly managed for the prices charged IMO. The only positive I can give is that when someone actually calls you back from leaving a voicemail they are polite and try to help with your situation. This is only a reflection of that employee. The public storage operating procedures are ridiculous. I was charged a $57.00 late fee for a system glitches that somehow cancelled my autopay. When I insisted on being refunded, they chose to apply the refund to the next month's rent in essence using my $57.00 for the month erroneously billed.

Perdido Stor-It-Mate - selfstorage - Updated July 2026

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