Words cannot express how grateful I am for Carpenters Camper's! I am a first time RV owner and I was fearful of walking onto a Dealership lot and feeing pressured or having a pushy salesperson... Tori was extremely helpful and patient with all of my newbie questions. She took the time to educate me and provided guidance based on her personal experience. I felt comfortable and confident in making my purchase decision at Carpenter's because they really do treat you like family. After Tori helped me decide which RV best met all my needs, then David took over to explain financing and payment options. He was fair during negotiations and explained everything clearly. An independent local transport Professional- Chris C. (850) 206-6204 delivered my new RV, helped me with leveling/ setup, and even recommended equipment for hookup, hoses, wheel chocks, etc.. Chris went out of his way to make sure I was 100% ready to go before he left. If you are in the market for a new RV/ Camper, I highly recommend Carpenter's and contacting Chris C. after your purchase. 12/10 would recommend and send my family and friends to do business here! A huge thank you for all of your help, support, and guidance!!! read more

AVOID. SCAMMERS. DAMAGED MY VEHICLE. Tech caused damage to my vehicle that forced me to sell it. Never had issues prior to having added work done at Carperter's Campers. Work was extremely overpriced and unprofessional with tape that was drooping on my heat shielding on my exhaust pipe at pick up and hanging wires I had to secure myself. Within a couple of days of picking it up, I had various electrical lights flashing I had never seen before. I called Carpenter's who offered to install MORE issues for more money. I brought it to the dealership who offered extremely pricey diagnostics and repairs worth more than what the vehicle was worth that would have just "undone Carpenter's damage". Contacted Carpenter's Campers management on this issue, they stone walled me and would not compromise for their damages without proof from dealership. All this with less than a week before my move across the country. I tried to contact a lawyer on short notice but ended up selling my previously perfectly drivable vehicle, with overpriced, DAMAGING work from Carpenter's Campers because I had to move, and I could not move this car safely cross country. Do not trust this dealership. They will damage your property with no shame. read more

Great place to buy an RV! Friendly, and they treat you like family! Go camping, and create everlasting memories!

These people are very friendly and helpful. They had RVs and other merchandise that I could not get at camping world..

I highly recommend this business. We arrived in Florida Saturday AM with a malfunctioning tail light and refrigerator in our RV. Mark, the owner, personally repaired our tail light and made many attempts to troubleshoot the refrigerator. We will schedule a repair for the refrigerator as it was not an easy fix. Mark and his entire team were extremely knowledgable and friendly. We are so glad that we found this business and will not hesitate to utilize their services when needed in the Pensacola area. Thanks to all for your assistance! read more

Quick and easy just got propane guy was friendly easy to get in and out especially pulling a rv and a trailer

My husband and I had a last minute issue the day prior to us leaving with our camper. Carpenters Campers Service department took the time to fit us in and help us out completely. Veronica, Herman and technicians John made sure that not only our camper was fixed but also helped us out with our warranty claim. They were friendly, willing to assist, and were just nice people! I would highly recommend getting any services done through this business. They treated us with the upper most respect. I'm so grateful for their help. Thank you! read more

You make the judgement if Carpenters Campers ripped me off or not. Took my cargo trailer in to have the Freon charged up because it was not blowing cold. Later this afternoon they called me to tell me these roof mounted AC systems are sealed and Freon can not be added. Well ok that sucks. I have to buy a new $1200 unit now. So when I picked it up they charged me $200 to tell me that you can not add Freon. I wouldn't have mind paying $50-$75 bucks. I know they had to have a mechanic glance at it to tell the ignorant service lady that they can not be worked on. But damn, $200 to tell me that ? What a rip off. $17.88 was shop supplies. I will never step foot in Carpenters Campers ever again. And I'm in the market to buy a RV too. read more

Carpenter's Campers - RV Dealers Near Me - Pensacola, Florida

I was very specific in the workings I wanted in a camper and had been to a dozen different locations. Some came close, but none were hitting 100%. Till I walked on to Carpenters lot. I told the salesman what we wanted and he walked us straight to a camper that had EVERYTHING we asked for. We were beginning to think such a camper didn't exist but there it was. Of course, we bought it and immediately took it on a 6000 mile adventure. Everything worked perfect with no issues. I just took it in for an annual inspection and to have warranty work done before the warranty expired. Nothing I couldn't do myself, like a loose screw or two, the string coming loose in the front door blind and such. They stayed in constant contact with me while the work was being done and even discovered a small issue I hadn't noticed. But took care of that too under warranty work before it could become a big issue. These people are GREAT, I could not brag on them enough!! When and if I change campers, they are the ONLY folks I will go to. Even if I had to drive across the country. I guess that's the difference of a family owned business compared to the corporate ones. They still personally care! read more

I would give 0 stars if it was possible. If you have time and money to waste go ahead and use them! Took our older class A (which was not purchased from them) to have the slide adjusted. Waited 2 weeks to get it back from the shop. Was also told that we needed our inverter replaced at $3600. We refused that service. Got it back to the house and inverter works fine but, the slide that we paid over $600 to repair is worse than before. We paid an additional $185 for the non issue with the inverter. We can return it to them but they won't give you an appointment and will likely keep it for another 2 weeks. Explained we are remodeling it and can't waste another 2 weeks with it sitting idle. Told them to add us to whatever imaginary list for repair and we would bring it when it was our turn. Flatly denied that and said you must leaving it sitting at their shop until they decide to fix it. What?! Who has time to just wait around for them to decide to fix it? Was also told this is common to need to bring it back. How about fix it the first time?! Update...After posting our review we were quickly contacted by the assistant manager. He told us to bring the camper back and he would personally work on our RV. He would work on it from 1 - 5, if necessary, to make it right. Well, fortunately for the business they have a diligent employee who followed through on his promise and did just that! Thank you for doing your job and other employees jobs. You sir are an asset to the company. I can't say if our issue with the RV is resolved but the work we paid for was done and done well. I would give 5 stars to Robby. I'm just sorry it took a poor review to get it handled. read more

Went to Carpenter's Campers to look for a capacitor for my air conditioning unit on my camper. I explained to the salesperson that I found online that this could be the issue. I told him of my above average knowledge but no expert. We discussed that they did not have the exact capacitor but this one should work. He spoke with confidence and assured me that the 'not exact' one should work. It did not, so I went to return it. They would not take it back because it is electronic.... Ok, it is posted when NO ONE REALLY LOOKS. But nevertheless, posted. Since I am no expert, the salesperson should told me of their limited return options. I would never waste $80+ on this since I am a novice repair person. Seriously, why would you not tell me of the inability to return...... work on commission? Ignorant? Inquiring minds want to know. Maybe both. I am now searching for someone to repair it for me.....It will not be Carpenter's. Not the $$$.... it is the principle of it all, and maybe a bit of the money. read more

Visiting Pensacola and stopped by Carpenters and bought a few supplies from them . Very friendly staff . We also looked a few of the new Rv's shown to us by Brian Caesar who was extremely knowledgeable , friendly and professional . If we hadn't recently bought a fifth wheel we would have purchased from him read more

Buyer beware!!! Was there approx 7 weeks ago and spent $40k on a brand new 2021 unit. within the first two weeks the awning didnt work, oven didnt work, the water heater didnt work, exterior lights didnt work, forward HVAC didnt work, front holding tank monitoring system failed. During the next 4 weeks- 2 major water leaks, and the list just keeps growing. Jim the GM promised me that he would have the repairs made where I had it stored so I didnt have to bring it in. As of this posting today, Jim the GM cussed and yelled at me in the parking lot of Carpenters Campers. I have a video of Jim yelling and multiple videos of the water leaks and damages to the unit. Dont waste your time or money with this place!!! And dont buy Dutchmen, Keystone, or Cross Roads. They are all one company. read more

We haven't visited before because the store looks tiny. No that I have, I can heartily recommend it. They have lots of parts and lots of attentive knowledgeable counter people. They happened to be out of the part I was looking for and did everything possible to help me find it elsewhere. They cared more about the customer than the bottom line. They have earned our future business in the best way. They are worth a visit if you haven't been before. read more

Our air condition wasn't working , so we stopped at the nearest RV place. They had it ready in no time. Excellent service!!

Rv's are locked and have to ask to enter. Would like to look without being hassled by salesman.

Thank you Pat Lassiter and Carpenter's campers! I made a rookie mistake and damaged my awning on a trip through Yosemite during a cross country trip. I also had a leak in my gray tank pipe. I was visiting my brother in Pensacola half way through my trip, so I stopped into Carpenter's to see if perhaps they could help me out during my few days here. I didn't expect it in this time of COVID and huge RV demand. I had called around and multiple places said it would take weeks to months to get a new awning. In three days Carpenter's had my beautiful new awning installed and my pipe was repaired and fixed to a state that was better than when I first bought my RV (new). Thank you to Michelle in parts who kept looking until she found an awning that was in stock and thank you to Pat Lassiter who had my entire rig repaired within three days. You guys are the best! I will travel hundreds of miles to have you be my permanent RV repair people and when I need a new RV, Carpenter's is where I will be heading! Thank you! read more

Carpenter's Campers - New awning installed - RV Dealers Near Me - Pensacola, Florida

Our salesman's name was Greg. We came into Carpenter's not expecting to purchase and happened to find the one. Greg did an amazing job being thorough with all of the details of the RV. He made sure to tell us each and every aspect to ensure we knew what we were purchasing. Very down to earth business and sales man and by far the best we've come to contact with. 10/10 facility!! read more

Well, neighbors and RV Friends: let's start with our 12 issues and problems with our 2015 purchase Tiffin 34A the first year - sinks not caulked, large holes in firewall allowing cold air through: that 'fix' was a can of spray sealant that dropped over everything adjacent to those holes. Continuing - screw missing from roof vent so that vent wouldn't operate, the bathroom light switch inoperable, light in closet out, entry step failed with 400 miles of use, CO2 defector failed, kitchen slide failed, drivers side hydraulic slide still inop as well as the HWH leveling system. Need I say more about NOT recommending Tiffin or Carpenter's to any RV enthusiast or owner? The hydraulic slide is inop again for the fourth time and adversely impacts our motor home use -! O, by the way, Mark: tell your sidekick 'JIM' we are still trying to break this POS in! read more

Purchased a used 2018 5th wheel trailer at a local car dealer, went to the closest RV dealership to my house with some questions as the car dealer had no knowledge of the RV specifics. Planned to spend a few hundred on items as I prefer spending locally and hopefully get some questions answered.....I think not, fat cat service said with an appointment and $150 for their labor rate, they would do a "walk through" with me. Guess I'll buy my items online cheaper and let Google be my friend. I don't mind spending money but a labor rate for some operating info/safety questions wasn't acceptable, sorted everything out and got all my questions answered online..... read more

We bought an RV camper in march of last year. We have had nothing but trouble with it. the Ac stop cooling while down south in july .We called carpenter campers to send some to fix it or to see where we can take it They said they don't do that ! we had to wait until we got back home 10 days later and to bring it in to them.. The AC had to be replace. The counter top had to be replaced because of a crack in it. When carpenters replace that they put wrong color counter top that didn't match in the camper .They had to reorder it. Both inside and outside frigerator had to be replaced. Had to replaced the microwave also it just stop working .The outside kitchen door gasket had to be replaced. All THIS HAPPEN WITH IN SIX MONTHS OF OWEN IT. WE PLAN A CAMPING TRIP FOR TWO WEEKS .I GO OUT TO THE CAMPER TO GET EVERYTHING READY TO GO THIS WEEKEND. BECAUSE OF THE GASKET NOT BEING SEALED RIGHT ON OUTSIDE KITCHEN DOOR .THE OUTSIDE KITCHEN DOOR NOW HAS TO BE REPLACED AND THE AC IS NOT WORKING AGAIN AND HAS TO BE REPLACED. THIS WILL BE THE THIRD AC IN A YEAR. SO AS FOR ME I WOULD NOT RECOMMEND CARPENTER CAMPERS TO ANYONE. . read more

Super helpful, always have time help you figure out what you need and (best of all) will tell you when they don't know something and try to figure it out with you. As opposed to just making something up. Prices are reasonable and a good selection. read more

I stopped in to have them look at a very minor repair on my motor home body. They wanted $250 just to give an "estimate". I plan on buying a travel trailer real soon. Guess who won't get my business. read more

They are big mill out the door RV Dealership with very high prices. And when you have to go back which you will because the over price plastics units will fail you will pay pay pay and wait forever for parts and repairs. Don't shop here. Better yet don't buy a RV. Go to resorts wherever you want stayvin luxurious hotels and in the long run you will be money ahead. Do your research. read more

I first purchased a trailer at Carpenter's. Then I traded up and purchased a Class C from Dixie. The whole time that we have been RV owners, we have gotten our RV's serviced at Carpenters. The service people are excellent. It doesn't matter where you purchased your RV, you are treated by a very professional and knowledgeable staff. Only regret is that I didn't purchase my second RV from them. You just can't beat this place! read more

I want to thank everyone at Carpenters Campers for their professional manner of doing business. As a 1st time RV buyer I was nervous about buying an RV not knowing what I was really looking for. We made a purchase at Carpenters Campers in Dec. 2018. I will say that we had problems within the first weeks of ownership, however, the service dept. promptly took of all of our problems and has helped us understand a lot of tips and tricks that we did not know. I appreciate their help with our problems and doing so in such a timely manner. Thanks Guys. read more

These guys/gals know what it is to be customer oriented. Either they have the parts you need, know where to get them, or -- better yet -- tell you you'd be better going a different way. Honest, knowledgeable and totally dedicated to customer satisfaction. ....and Amy deserves a raise. read more

We have actually tried to buy from Carpenter's Campers twice since we are huge fans of buying local. The first was in 2015, we went to the dealership several times and saw a Shamrock that we absolutely loved and thought it would be perfect for our first Travel Trailer. Due to my busy travel schedule I asked if we could work numbers and financing through email and phone and they stated that we would need to come into the dealership to work up numbers. We then contacted Camping World of Gulf Breeze and let them know what we were looking for and they found the perfect Jayco Travel Trailer for us and completed everything, but delivery via email and phone. This year we decided that we wanted to step up to a class C and after a lot of research on RV trader and other sites we found the perfect Class C, a Thor Four Winds 24F. We found the 24F at Carpenter's Campers and went to go take a look and decided to pull the trigger, but to our surprise they were not willing to negotiate and match other dealerships pricing, we only received an email back that stated. "We are sorry you decided not to do business with us, but at the end of the day we are not willing to give away our products." We then reached out to the GM of Camping World of Gulf Breeze who immediately sent me a Thor custom order form for the Thor Chateau 24F which is a step up from the Four Winds 24F. We are very excited that after months of anticipation that we completed the paperwork for our Chateau 24F on Friday and will be taking delivery this afternoon. The price at Camping World for the Chateau 24F was 8k less with more customized options than the Four Winds 24F at Carpenter's Campers. We are very proud that at the end of the day we will be making Camping World of Gulf Breeze our servicing dealer! read more

I highly recommend you find a different place to get your service work done. They use your RV as a comfort room running your generator to use the AC when all work you authorized is external on the RV. They did this in extremely high heat to mine and seized my generator up then denied it. They are not honest and have technicians that apparently lie about damaging you RV. read more

We stopped by from out of state, a very hot Friday late May 2011, needed to replace our electrical cable used to tow our car behind our motorhome. They didn't have it but tried calling others, welcomed us and our dogs in and everyone was super nice. They offered to rush order it the following Monday. Turns out we were able to get it from Camping World nearby so didn't need to return. But we sure recommend them! read more

We had a problem with our norcold refrigerator and Carpenters Campers saved the day! Bronica and Robby were very helpful. Got us in and out very quick! read more

Well I know where I won't be purchasing my next motorcoach! Being new to the area, I called the manufacturer of my RV and asked for the info to the nearest dealer. I was told to contact Carpenter's Campers. I contacted the service department and the first question I was asked was "Did you purchase it from us?" I responded "No I'm new to the area and purchased it out of state." I was then told that they were not interested in me as a customer and wouldn't even schedule an appointment. WOW! I didn't expect immediate service. I didn't expect to be put in front of anyone. I expected it to be several months, and was willing to wait my turn! I will be purchasing a new, half million dollar unit in the fall and it won't be from Carpenter's Campers! read more

Buyer Beware - BAIT AND SWITCH. False Advertising - Lowest Price Guarantee. Not only were they NOT the lowest price, even after presenting them with a written offer from CampingWorld, they were actually the HIGHEST PRICE for not only the 2018 I was interested in, but they wanted almost $3000 more for their 2018 than I paid to order the 2019 model with CampingWorld. Save your hard-earned money and buy your RV elsewhere. read more

Each time we pass carpenters campers lot in Pensacola's Highway 29,Ensley, my BP increases and I get PO'd over the screwing we got with this Tiffin POS-! Don't buy Tiffin or deal with Carpenters Campers even for a nut or bolt I'm saying ! read more

DO NOT GO TO THIS PLACE!!!!!!!!!!!!!!! THEY ARE THIEVES. They give you one price to do the work, and then, they want to charge you double without asking you first!!!! THEY ONLY WANT YOUR MONEY !!! AWFUL CUSTOMER SERVICE. 4-17-2012. read more

We have been going to Carpenter's Campers regularly to get parts for restoring our 1990 Toyota motor home since 2015. They always seemed to have what we needed even though we were not big-ticket customers. Their parts man is very knowledgeable. I love the free popcorn! read more

We were at the beginning leg of our first trip and had been told we needed a new bleeder valve for our motorhome. Bronica was simply fantastic in making sure we had the part asap and was able to squeeze us into their busy schedule so as not to delay our trip. What more can you ask when you're on the road? read more

My experience with Carpenter's Camper's was horrible. I was deceived and cheated. After finding what I thought was a fair deal, I bought a used 5th wheel camper. I was assured a detailed inspection was performed and everything looked good. As it was used, I didn't expect perfection. The stated deal was that everything must work, I wasn't concerned with cosmetics. The first weekend of camping, I found roof leaks, window leaks, rotten flooring, sky light leaks, and more. After much complaining about the rotten slide-out floor, they scabbed a repair and charged me $500. Oh and it gets gets even better, while "repairing" the floor, they broke the slide-out......and wanted 300 more to repair that. read more

Wonderful, friendly help when we were shopping for a new camper. Low pressure sales and prices clearly stated with no extra surprises at the end. They seemed to really care that we were pleased and comfortable with our purchase. The salesman, Ben, had even found the perfect camper for us before we ever set foot on the lot. I had told him on the phone what we needed and some things we would really like to have in a camper. He found the exact match for us and our budget. The financing was also very conveniently arranged for us by Kim in the office. She also set up some great warranty deals. Everyone congratulated us on our new camper as we headed home. One other thing that we really appreciated was that they treated us very fairly on our trade in. Our old camper was not in the best shape but they gave us a very generous amount for it. Without that financial help-plus Kim looking to find a very low interest rate for us on the new loan-we would never have been able to purchase something as perfect as our new Coachmen Freedom Express. Martha C. read more

went to carpenters today to get some parts for our camper,with this virus they are only allowing 2 in at a time.so we were waiting,and the guy invited us in,helped us with what we needed,we were checking out and there was 4 of us in there.the idiot receptionist from behind the counter came out started saying only 2 customers allowed at at time.wetold her we were invited in,she says only 2 at a time.I got po and told her we were invited in go shut her mouth.then she started again and had the never to ask people if the could read.well that really went over,my husbandtold her she was rude, that her doing her job didn;t bother him it was her attitude.they had a few other words.as we left I told 3 managers outside ain a not so nice tone that they needed to talk to there receptionast,that we were invited into there store and she was wanting someone to leave.If I would have heard her ask my husband if he could read they would have been picking her up off the floor.nasty woman no common since. read more