My parents resided at McHarrie Place for a couple of years. Their care was thoughtful,…read moreprofessional, and caring. They are very careful at who they hire. I can honestly say that the staff loved my parents. They became family. We have the highest regard for Syracuse Homes at McHarrie Place.

Woman in admissions was rude, unhelpful, and arrogant. Treated me and my questions like we were…read morebeneath her. Absolutely not the kind of person I would want working as a first point of contact for patient families.

Adams Center Nursing has my grandma there and she loves it so far. The facility is brand new, super…read moreclean, everyone is really happy there it seems like. The staff is fabulous and lovely. They clearly care about the patients there, and it makes me feel much more comfortable about visiting as a result. Visits are outside of course, but they have heat lamps which is a great idea.

My husband has been in the secure memory care portion for 18 months. Nurse manager Patty is…read moreextremely responsive to any of my concerns and questions. Food is okay 6.5/10. Definitely short handed at times(especially weekends) Staff is mostly very friendly. They get him to shower which is NOT easy. There have been times when he hasn't been changed but mostly when nurse manager is off for the day. I've heard many horror stories from other places and I consider us lucky to be there.

Place is disgusting. Mom has been here since July 2025 was supposed to be here for rehabilitation…read morein that time. She only did rehab twice. Went behind my back made themselves payee of her finances. Staff rude doesn't like to do their job. Leaves medication unattended, and med cart. Good luck getting a hold of administration to have a conversation with them. Finance does not like to call you back. Meals are absolutely disgusting. Building is completely outdated. Sprinkler systems are old heating system is old. Ice machine and dining areas are absolutely disgusting. Bottom line if you can help it do not send love ones here for rehabilitation or nursing facility absolutely disgusting. I wouldn't send my dog here. I would g give this place even one star but it wouldn't allow me to move on without doing it!!!

Our experience with Seneca Lake Terrace, especially their "Memory Neighborhood," has been quite…read morepositive. Mom has a lovely private residence and enjoys joining others in the dining room for wonderfully-prepared meals and in the living areas for music, movies, pet visits, and a host of activities. She has access to her beloved Catholic Services and Communion. There are plenty of opportunities for conversation and attention! Laundry service and a hair salon are on site, as well as an ice cream parlor, and there are attractive, accessible grounds to walk and appreciate. SLT staff members are professional, friendly, and most caring! It is a relief for our family to know that there is 24-hour care available for Mom if needed. When family and friends visit, they experience the warm, family-like, welcoming atmosphere that Mom enjoys daily - such a plus! SLT allows its residents to age with dignity, a critically important aspect of an assisted living facility. The location of SLT is convenient to churches, parks, Seneca Lake, restaurants, shopping, the Geneva Public Library, doctors and dentists, Geneva General and F.F. Thompson Hospitals, and lectures and more at Finger Lakes Community College and Hobart and William Smith Colleges.

My family had to move our mother into Seneca Lake Terrace a year ago. I was impressed the moment I…read morewalked into the facility. The surroundings are bright, colorful and clean. The semi-private rooms are spacious. It doesn't make you feel like you are putting your loved one in assisted living. You are placing them into a 'community' where they can make new friends or catch up with old ones. Seneca Lake Terrace provides excellent care for our mom. We live out of state which makes it difficult to visit. The staff keeps in touch on a regular basis to keep us updated on our mom's health, doctor appointments, and general overall health. They offer daily activities which you can or not participate in, it is totally up to the individual. They even have a hair salon. If you are considering placing your loved one in assisted living, I would highly recommend Seneca Lake Terrace.

I'm always so impressed by all the great activities, people and care at St Camillus. Amassing so…read moremany great people in this community of residents and staff is a real blessing. Shout out to Katrina, Becky and Heather for working the halls. Their genuine enthusiasm to get people involved is fun to watch and participate in. However where would we be without the many caring nurses and cooks. They try their best everyday to make as many lasting moments as possible. My brother told me that he considers St Camillus his home and I was comforted by his words. God bless St Camillus!

From the owner: St. Camillus Home Care’s team of clinicians visit you in the comfort of your home to help you…read morerecover from an illness, injury, or surgery. Our goal is to help re-establish as much independence as possible freeing both you and your caregivers to regain control of your lives.

We have had the best experience with Senior Home Care Solutions (a part of Aging Advocates) for our…read moreMom who has memory problems. They have provided services to our Mom as she gets older for over 4 years. They are the best!!! We've had the same consistent staff over the years so Mom feels very comfortable with them. They take her to do errands, help her with questions that come up around the house, make sure she's following through on things we need her to do, etc. They are caring, patient, and wonderful with her, sometimes just playing a puzzle with her or talking with her if that's what she wants to do that day. We live 3,000 miles away and we couldn't have made it without Senior Home Care Solutions. Mom doesn't want to leave her community in Upstate New York understandably. Senior Home Care Solutions is our dependable, reliable, kind, thoughtful, and most importantly, trustworthy resource for all things for our senior. I highly recommend them!!!

From the owner: Are you looking for solutions and options for your loved ones aging care needs? Aging Advocates CNY…read morewill help your family navigate the healthcare system and put the appropriate services in place. We assist with hospital and rehab discharge planning, placement in nursing home or assisted living facilities, in-home care, exercise and meal programs, relocation and real estate services, guardianship & conservatorship cases and overall quality of life enhancing measures. We specialize in dementia and Alzheimer's care and believe needs are not one size fits all. We work directly for our clients/families- no referral fees, kick backs or corporate partnerships- honest information only. We offer free 15 minute consultations- call or email anytime.

Walden Place is a very nice facility, however, be aware of the corporate policy of refunding of the…read morecare fee. The "care fee' is a fee assessed for a patients care. I have no problem with this fee. The problem is if the patient leaves the facility to go to the hospital. This care fee does not get a prorated refund of the patients fee until the patient is out three weeks. What???

What a wonderful place!. There were many choices in the area when we started looking for assisted…read moreliving. A friend recommended Walden Place "They are so nice there." Our parents have been there over 3 years now. I still call and thank that friend for her help in finding Walden Place. From the receptionist, to the food service staff, administration and nursing; the attention and caring is heartwarming. Everyone is patient and happy to help. Melony, lead attendant, is a godsend. She knows how to listen, when to tease out a smile and smooths away worries. She is as patient explaining things the 12th time as the 1st. She even gave our parents her home phone when she went on a well deserved vacation. After a visit there, we smile and say " we are so lucky we found this place"

This is probably the worst experience I have ever seen.Staff unfriendly.Not accommodating to…read moreseniors.More like a pre school.Minority is cacausion.I would not recommend this facility..

their kitchen staff prepare and serve old vegetables, the residents are treated more like…read moreelementary students than grown adults, and the management seems really "off" it's disappointing because they appear to be the best of retirement in this area and they barely come close to substandard retirement. children and grandchildren please do your homework and speak to staff before you commit to a retirement home!

Beautiful facility with great caring staff. Located within walking distance to New Hartford…read morevillage. Food was delicious and ample. Great Pub.

From the owner: Established in 1882, The Community at Sunset Wood, a 501(c)3 non-profit organization, offers…read moreseniors 62+ an environment that includes gracious living with options for aging in place. Our campus, located in the Village of New Hartford, is independently owned and has a board of directors that oversees long range goals and opportunities for programs that enhance a high quality of living within our community. To learn more about The Community at Sunset Wood, please contact us today.