Our experience with Seneca Lake Terrace, especially their "Memory Neighborhood," has been quite…read morepositive. Mom has a lovely private residence and enjoys joining others in the dining room for wonderfully-prepared meals and in the living areas for music, movies, pet visits, and a host of activities. She has access to her beloved Catholic Services and Communion. There are plenty of opportunities for conversation and attention! Laundry service and a hair salon are on site, as well as an ice cream parlor, and there are attractive, accessible grounds to walk and appreciate. SLT staff members are professional, friendly, and most caring! It is a relief for our family to know that there is 24-hour care available for Mom if needed. When family and friends visit, they experience the warm, family-like, welcoming atmosphere that Mom enjoys daily - such a plus! SLT allows its residents to age with dignity, a critically important aspect of an assisted living facility. The location of SLT is convenient to churches, parks, Seneca Lake, restaurants, shopping, the Geneva Public Library, doctors and dentists, Geneva General and F.F. Thompson Hospitals, and lectures and more at Finger Lakes Community College and Hobart and William Smith Colleges.

My family had to move our mother into Seneca Lake Terrace a year ago. I was impressed the moment I…read morewalked into the facility. The surroundings are bright, colorful and clean. The semi-private rooms are spacious. It doesn't make you feel like you are putting your loved one in assisted living. You are placing them into a 'community' where they can make new friends or catch up with old ones. Seneca Lake Terrace provides excellent care for our mom. We live out of state which makes it difficult to visit. The staff keeps in touch on a regular basis to keep us updated on our mom's health, doctor appointments, and general overall health. They offer daily activities which you can or not participate in, it is totally up to the individual. They even have a hair salon. If you are considering placing your loved one in assisted living, I would highly recommend Seneca Lake Terrace.

Beautiful facility with great caring staff. Located within walking distance to New Hartford…read morevillage. Food was delicious and ample. Great Pub.

From the owner: Established in 1882, The Community at Sunset Wood, a 501(c)3 non-profit organization, offers…read moreseniors 62+ an environment that includes gracious living with options for aging in place. Our campus, located in the Village of New Hartford, is independently owned and has a board of directors that oversees long range goals and opportunities for programs that enhance a high quality of living within our community. To learn more about The Community at Sunset Wood, please contact us today.

My husband has been in the secure memory care portion for 18 months. Nurse manager Patty is…read moreextremely responsive to any of my concerns and questions. Food is okay 6.5/10. Definitely short handed at times(especially weekends) Staff is mostly very friendly. They get him to shower which is NOT easy. There have been times when he hasn't been changed but mostly when nurse manager is off for the day. I've heard many horror stories from other places and I consider us lucky to be there.

Place is disgusting. Mom has been here since July 2025 was supposed to be here for rehabilitation…read morein that time. She only did rehab twice. Went behind my back made themselves payee of her finances. Staff rude doesn't like to do their job. Leaves medication unattended, and med cart. Good luck getting a hold of administration to have a conversation with them. Finance does not like to call you back. Meals are absolutely disgusting. Building is completely outdated. Sprinkler systems are old heating system is old. Ice machine and dining areas are absolutely disgusting. Bottom line if you can help it do not send love ones here for rehabilitation or nursing facility absolutely disgusting. I wouldn't send my dog here. I would g give this place even one star but it wouldn't allow me to move on without doing it!!!

This community is extraordinary. The campus consists of independent living spaces, senior housing,…read moreskilled nursing facilities, medical research facilities and dining facilities that are more like high-end restaurants than nursing home cafeterias! I had a broiled Seabass this evening with finger potatoes and roasted carrots, French onion soup and French vanilla ice cream that I would swear came out of a gourmet kitchen. There was a full bar in the Acacia Village complex with a surprising assortment of beer, wine and spirits. The residents of these various facilities seem authentically happy and there is plenty to do. I got to check out hydroponic greenhouses, a library, two different chapels, fitness centers and some historic sites in addition to a number of walking trails. I know many people here, although it is only my second time visiting. When it comes time for me to retire, I will strongly consider this magnificent facility.

From the owner: The Masonic Care Community is the center diamond in a crown of properties owned and managed by the…read moreTrustees of the Masonic Hall and Asylum Fund. The effort to build a home for Masons, their wives, widows, and orphans began in the mid-1800s. The Masonic Care Community opened its doors in May of 1893 as the Masonic Home. It was built with pride and purpose and over the years, has been a safe haven and welcome place for tens of thousands of people. Today, this first class facility is open to everyone and more than 500 elders call the Masonic Care Community home. Our beautiful 400-acre campus is close to city services and area attractions, and also offers our residents a safe and secure country setting complete with a pond, stream, woods and a variety of wildlife. Our mission is to support, nurture and educate those whose lives we touch by providing exceptional care and services with compassion and pride guided by the Masonic Principles of brotherly love, relief, truth and integrity.

Dont send anyone you love here. Meetings get you nowhere except a bunch of empty promises. Aides…read moreare nasty and very rough. Plans of care are ignored and if you put up a fuss, you are ignored. Basic human rights are disregarded and blamed on staffing shortages. Rooms are filthy, wheelchairs are never cleaned, laundry missed, left in bed for hours. Unless you are independent, this is NOT the place for you. BEWARE!!!

The worst. Do not send your loved ones here. They will never see an actual doctor; the staff will…read moreleave your loved one in a wet adult diaper all day or plop them down in a wheelchair for hours and hours. The food is horrendous; the staff is overworked and less than pleasant. Some aides are a liability (they know nothing about healthcare). After all this neglect, you can expect the billing department to try to get you to pay for the stay even if your insurance provider (Medicare) has paid the maximum amount allowed. If you want to shove your loved one into an early grave and then get a bill for tens of thousands of dollars, this place is for you.

My parents resided at McHarrie Place for a couple of years. Their care was thoughtful,…read moreprofessional, and caring. They are very careful at who they hire. I can honestly say that the staff loved my parents. They became family. We have the highest regard for Syracuse Homes at McHarrie Place.

Woman in admissions was rude, unhelpful, and arrogant. Treated me and my questions like we were…read morebeneath her. Absolutely not the kind of person I would want working as a first point of contact for patient families.