ZERO stars would frankly be more appropriate…read more While the wash itself does a decent job, as pointed out in a prior review, support and corporate management are dismally incompetent at best. For nearly SIX month now, I have had billing issues with our account; yet multiple calls to corporate, several visits to the Evans location to meet with a manager, which inconveniently is NOT available late in the day when I typically wash cars, have NOT resolved the issue which basically involves being billed on a recurring monthly basis for stickers that mysteriously get deactivated in their system. Net, net: I keep paying for inactive stickers that I can't wash with, yet I am being billed. The inability to resolve this issue is baffling! Ironically, when I pointed out to an employee this evening during my latest attempt to resolve the issue how poorly Tidal Wave is handling this problem, he was quick to exclaim that even though he works for Tidal Wave, he TOO thinks the company is TERRIBLE.

I canceled my service after the initial discount month, just found out they kept charging me $49.99…read morefor six months after that and they say there will be no refund.

Great customer service my car has never been this clean! Good vacuums too…read more I like the way they pre scrub the car before the main was

Do not use the care wash I used it once then canceled the 49.97 per month two week later. 3 phone…read morecall on in person visit they had me living in a different town and totally the wrong car. Total scam. I would avoid this car wash

Extremely friendly, helpful staff, fair pricing, and a wash tunnel that does a very decent job of…read moregetting the car clean. Vacuum area is properly stocked with towels, though a separate spray bottle with extra cleaning fluid would be welcome. Their scanning equipment conveniently relies on a license plate read rather than window stickers, eliminating the need for that ugly window sticker a competitor in town still requires even after their most recent software switch. Overall, very happy with my wash experiences at this location.

Unbelievable! This is the worst one to go thru ! I've been with sparkle for three years now went…read morethrough the car wash about two weeks ago and when I got out to dry my car, scratches all over my hood all over my roof. Be careful. The owner offered to buff my car because I was a customer for three years for out of courtesy. What a joke.

I took an extremely dirty Tahoe to Rock n Wash Auto Spa…read more I was very happy with the results. They cleaned the vehicle inside and out. They put a lot of effort cleaning this car, including removing tree sap. I was amazed how clean they got the interior. I selected their best wash for $45.00 and it was worth every penny. This is a great value. I understand that they also have $25 car washes.

I went on a cross country road trip with 2 kids and 3 dogs. Needless to say when I returned my car…read morewas in need of a wash. I'm not a frequent car wash patron, I usually just pay my kids to do it, but this was a desperate time. I was very pleasantly surprised with this establishment. I just paid $25 for the basic outside and inside wash. 2 people scrubbed the outside before I went through the auto wash. Then after the auto wash, I drove up to the bay where an employee hand dried the outside of my vehicle. After that they wiped down all the surfaces inside the car, cleaned all the windows and mirrors, took out my mats and washed those, and vacuumed the inside. The most impressive part was that they were able to get most of the dog hair out. Let me tell you, that stuff clings on for dear life. I'm telling all of my family and friends, for $25 this is the best value car wash I have been to. Highly recommend.

Avoid Sparkle Express Car Wash - Scam Alert…read more We somehow got signed up for their monthly car wash plan--without knowingly agreeing to it--and it's been a nightmare ever since. Trying to cancel? Good luck. They make it practically impossible. No one answers the 800 number, and there's no help online. They just keep charging your card month after month. The worst part? Management hides in the back while they send out some poor 16-year-old employee to deal with angry customers. It's completely unfair and unprofessional. This isn't just one location either--check the reviews across their sites. It's a pattern. This place is running a scam. Stay far away.

I went to the Fury's Ferry Location in March to get a pollen wash. The young man working asked me…read moreif I wanted to get unlimited pollen washes for 30 days for $14 or $15, gave me a card that expired at the end of the 30 days (No bar code) and I said yes. I came back twice, and the car wash was" out of order". I checked my bank statement, and they actually signed me up for recurring monthly washes and have charged anywhere from $15 to 24.95 to 26.95 per month x 2 since March 28, so this is a scam. That is $287.50. I attempted to contact them, but no answer. Parent number is a robot. I contacted my bank to stop payments which they are doing, and they are filing claims to get me reimbursed.

I like this place. The vacuums were all working and the trash cans were empty. Acacia was a lot of…read morehelp and very friendly. Oh, clean bathroom too. Much better than the one on Gordon Hwy. A good value too, once a month payment for all you can wash car washes.

Always a great wash And friendly help from the staff…read more I am on unlimited and use it a lot

I wanted a full detail on my Chrysler Town & Country Van to include interior, headliner, engine,…read morerim polishing, tire dressing, hand waxing as well as polishing all the glass. The job I received far exceeded my expectations. It has been a long time since my van has sparkled, outside and inside, the way she does now. If you are looking for a mobile car washing service that provides everything needed, water and electricity, then do yourself and your vehicle(s) a favor by using this company. They provide the best value for your money you will ever get. I will most certainly use them again and recommend you give them a try. Hopefully you will find this review helpful.

From the owner: We come to you! Fully equip with electricity and water, Hand…read morewaxing,buffing, interior shampooing, clay bar application and leather conditioning

My car was detailed perfectly. Thoroughly cleaned and shining when returned to me. Professional,…read morefast responses to text/calls, efficient. Will definitely refer and use this business again.

Have been here for a hand wax (detail) and a quick wash during which time I waited. The wax job…read moreappeared to be great when I picked up and the hand wash job was quick and convenient. The prices are reasonable too! I will be back!