Great customer service my car has never been this clean! Good vacuums too…read more I like the way they pre scrub the car before the main was

Do not use the care wash I used it once then canceled the 49.97 per month two week later. 3 phone…read morecall on in person visit they had me living in a different town and totally the wrong car. Total scam. I would avoid this car wash

I like this place. The vacuums were all working and the trash cans were empty. Acacia was a lot of…read morehelp and very friendly. Oh, clean bathroom too. Much better than the one on Gordon Hwy. A good value too, once a month payment for all you can wash car washes.

Always a great wash And friendly help from the staff…read more I am on unlimited and use it a lot

Liars and scammers. The car wash attendance specifically told me that I can use my BOGO even if…read moreit's a couple of days later. But when I come back a couple of days later, they did not honor it

BLUF: It's a decent self-service car wash…read more The guy and I came to this car wash last week (Sunday, I believe), so he could wash his car. Long story short, it was extremely packed, which is fine, I mean it was a holiday weekend with nice weather - that's to be expected. However, the thing that was annoying is that at all of the vacuum stations, it specifically says "NO DETAILING". ALL of the vacuum stations were filled with ignorant, rude, obnoxious people who were basically detailing their entire car in the vacuum spots, which obviously meant that no one else could use the areas to vacuum out their cars. None of the employees were making any effort to fix this, and I think that's unacceptable. They were too worried about pushing the line through to the car wash, but what's the point of doing that if you're going to have a huge back up at the end of the wash and into the vacuuming area. -__- Overall, I'm sure it's much better when it isn't busy, but this particular visit was sort of a turn off for me.

In my opinion, Ray's Car Wash was one of the worst car wash experiences I've had in Augusta. I took…read moreboth my truck and my car through the touchless wash, and neither vehicle came out clean, even though they weren't very dirty to begin with. When I asked if I could go through the wash again or receive a refund, I was told they couldn't do either. I left feeling like my concerns weren't taken seriously, and the customer service was very disappointing. Based on my experience, I found the owner to be rude and confrontational. I believe businesses should stand behind their work and make things right when customers are dissatisfied. Unfortunately, that was not my experience here. I encourage others to read customer reviews and make their own decision before spending their money

I had a terrible experience at RayRay's Carwash. My Apple Watch was accidentally vacuumed up, and…read morethe staff refused to help for 45 minutes to an hour. When someone finally did assist, they looked for maybe three minutes before giving up. I've tried calling the car wash for the last 2-3 weeks, and no one has returned a single call. Just recently, I got an alert that my Apple Watch was disconnected from my account--which only makes this whole situation feel even worse. Based on how this was handled from start to finish, I will not be returning, and I definitely would NOT recommend this place.

So sick of this place, no matter which location I go to it's all the same. No towels, windshield…read morestill dirty after wash and employees not paying attention. Can't remember the last time a mat scrubber worked ...

Never any towels at fury's feet. Vacuums don't suck in fact they're the only think about this place…read morethat doesn't!

this car wash is great. & the employees are nice as well especially one that helped me the other…read moreday Jenasya. very respectful and informative!!! great experience will come again

Decent wash. Business-wise, I forgot to stop membership before end of 30 days, funds taken from my…read moreaccount. Now I am on telephone calling to confirm if I have this month to use service for the money THEY JUST took from me and no one is answering the business telephone line. Not good, in my opinion.

Ambience. A Service. A…read morePrice. A Found off bobby jones expressway road right next to Cherokee Burger and in front of Lowe's .... I like the all you can wash wash monthly fee. And you can upgrade and downgrade service online. A great deal if you wanted if to keep your car dust and dirt free. It's a drive thru car wash with lots of suds and dryer and tire shine. I bought my basic monthly for $17.99. Love that they also have FREE air for tires/ FREE windshield washer fluid / FREE towels and sprays for gunk and windshield / AND LOVE the high pressure air hose to blast all the dirt from inside air condition vents and beneath and between seats. The amenities are worth the visit just one time!!! There are several locations throughout CSRA and my membership works with ALL of them!!! I'm a FaN!!!

I would give 0 stars if I could…read more I went to Lulu's Car Wash off Bobby Jones in Augusta about a month ago. The attendant tried to upsell me to one of the more expensive washes and told me that if I purchased it that day, I would get unlimited car washes for the next 30 days. At no point did he explain that this was a recurring membership. I even specifically asked if it was a membership, and he told me it was not. A month later, I was charged for a membership I never knowingly signed up for. I went back to the location to ask about the charge. I didn't even want a car wash--I simply wanted to speak with someone. Instead of coming over to talk to me, the employee waved me through the gate and sent me through the wash even though I repeatedly said I didn't want one. Then, when I asked for a refund because I had been misled, I was handed a corporate phone number. Customer service at corporate was just as disappointing. I explained that I was told this was not a membership, but the representative refused to issue a refund because their system showed that I had "used" the membership that month. The only reason it showed as used was because the employee at the location sent me through the wash when I was there only to discuss the unauthorized charge. I asked to speak with a supervisor or someone with more authority, and I was told there was no point because everyone would tell me the same thing. I wasn't even given the opportunity to escalate my concern. This entire experience felt incredibly misleading. I was told it wasn't a membership, charged anyway, and then denied a refund based on a car wash I never intended to use. Between the deceptive sales tactics, poor communication, and terrible customer service, I will never return and would not recommend this location to anyone.

My car was detailed perfectly. Thoroughly cleaned and shining when returned to me. Professional,…read morefast responses to text/calls, efficient. Will definitely refer and use this business again.

Have been here for a hand wax (detail) and a quick wash during which time I waited. The wax job…read moreappeared to be great when I picked up and the hand wash job was quick and convenient. The prices are reasonable too! I will be back!

I took an extremely dirty Tahoe to Rock n Wash Auto Spa…read more I was very happy with the results. They cleaned the vehicle inside and out. They put a lot of effort cleaning this car, including removing tree sap. I was amazed how clean they got the interior. I selected their best wash for $45.00 and it was worth every penny. This is a great value. I understand that they also have $25 car washes.

I went on a cross country road trip with 2 kids and 3 dogs. Needless to say when I returned my car…read morewas in need of a wash. I'm not a frequent car wash patron, I usually just pay my kids to do it, but this was a desperate time. I was very pleasantly surprised with this establishment. I just paid $25 for the basic outside and inside wash. 2 people scrubbed the outside before I went through the auto wash. Then after the auto wash, I drove up to the bay where an employee hand dried the outside of my vehicle. After that they wiped down all the surfaces inside the car, cleaned all the windows and mirrors, took out my mats and washed those, and vacuumed the inside. The most impressive part was that they were able to get most of the dog hair out. Let me tell you, that stuff clings on for dear life. I'm telling all of my family and friends, for $25 this is the best value car wash I have been to. Highly recommend.

I had a really good experience here I took my car with its disgustingly dirty interior there to…read morebe washed. I got a little car sick riding thru the washer. But the wash was decent. The guy did a good job getting all the grass, mud and hair out of my carpets. My car smelled nice and was pretty clean when I left. You can choose full service or self service at this location.

OMG... WORST EXPERIENCE EVER!!! I took my BRAND NEW Tundra here (YES, NOW I REGRET IT). They…read moreScratched the HELL out of my truck and then just just rubbed it like I didn't know what I was looking at right in front of me. I am NEVER going there again.. The guy had the nerve to even tell me... "Yeah you know everything shows up on black". OMG. This place sux week old unwashed sweaty monkey balls!!!! Never Ever going back!!!!!