I live in johnson city and they came from Virginia and still beat everyone's prices and done a…read morereally good job on my deck and pressure washing they was very polite and professional they showed up on time and worked really hard

From the owner: Hello everyone! My name is Dennis smith I’m the owner of Smith’s Home Services LLC. We are a small…read morelocal business in the tri-cities area trying to bring pride and passion back into the exterior home cleaning business. No matter the job big or small we create all our customers the same and with that in mind when we start a job we don’t consider it complete until your have a smile on your face. If you’re interested in seeing our customer reviews as well as all the jobs completed please check us out on Facebook! Anyways I look forward to hearing from you and restoring whatever it is at your home back to original beauty. Thank you very much and God Bless

Absolutely on spot from quote, value, communication, scheduling, job performance, and clean-up…read more AMAZING COMPANY AND EXPERIENCE.. they are our Go-To painters without a doubt!

We contracted with them in 2018 for exterior. They did not finish the sills, but thought this was…read morean innocent oversight. Hired them again. NEVER AGAIN! Do not leave them alone. 1. The windowsill trim outside, you agreed to fix from your last job, was not done. 2. The walls in the basement brown, when I walked it through with you it was to be refreshed with a new coat of white. I was surprised it only took an hour to repaint white, but some of the brown is still bleeding through. During the walkthrough, you said you would be rolling the paint, therefore I did not cover anything. All painters know when spray painting, you have to put up a plastic barrier, so nothing is permanently damaged. Because you did not take the time to block the middle section of the basement, which was easily provided, from the overspray, all of our belongings have overspray on them. 3. You did not turn off our dehumidifier while painting and it froze up and quit working because of the overspray. 4. When I started to clean the living room, stairway, hall, and dining room, I found you painted the trim in flat paint. I left medium luster for the trim and marked the cans. Because we cannot close the business until this winter, I will have to wait to hire someone to repaint. You painted trim for me before in the medium lustre when you worked for me before. You cannot say you did not know. I will have to rehire to repaint. When I talked to Sherwin Williams they said they never heard of trim being painted in flat paint. 5. You took out the mollies for our curtain rods and repainted over. We were trying to make it easy for you to paint, not to remove our curtain rod mollies and patch. It took Jim six hours to redrill and put up rods. All you had to do was ask. 6. You did not cover the shelves with plastic before painting the upstairs. You did the minimum on painting the basement stairway as none of the trim was painted. I left a note on the shelf "do not paint shelf" it did not say not to paint the trim. 7. The ceiling is still bubbling. 8. I went to Sherwin Williams and they said you got a 30% discount on paint. The most expensive paint is $75 with a discount at most a gallon would be $50. I provided you with trim and ceiling paint which you did not use even though you had the instructions on what paint to use. Based upon Sherwin Williams calculation, the most would have been 6 gallons. You charged me $650 dollars for paint, which equates to 13 gallons of paint. I scheduled this job with you two months in advance and expected a professional job. You have cost us so much money and time in this job. I talked to your father, Bruce. He wanted to come back, but after such a soured relationship, I do not want your company back. He initially agreed to $1,000 refund so I can hire to repaint the trim this winter. I told him about the trim, etc and he discontinued the conversation. I can send you pictures depicting the issues.

We had to have drywall and insulation replaced due to water damage to ceiling in upstairs bedroom…read more Your Home Pros gave us an estimate quickly and scheduled our repairs quickly. Our ceiling has a lace texture which is a pain to match but Logan, who did the repairs did such an amazing job you can't tell where the damage was. He also painted the ceiling and a small wall. I highly recommend using Your Home Pros.

Overall a disappointment. We have a very large remodel planned for our home, in Bristoll, TN…read more Rather than contract the whole project, we wanted to see how Home Pros would do on a small portion. So we first contracted to have the pop corn ceiling removed. The people doing the sheet rock work were lighting fast, but attention to detail was, in our opinion lacking, leaving us with electrical boxes for lights partially covered over, sloppy edges at wall lines, etc. That led to several days of different workers arriving to correct problems that had to be addressed from earlier work. While the young men doing the work were personable, managing a project from a distance via, for the most part phone conversations, and the continual change of workers was frustrating. With the majority of the project done, we simply paid the remainder of our contract and asked them to leave. We will finish the project ourselves as we have substantial construction experience. While we have no doubt this job would have eventually been completed, it is our opinion that this company has grown too fast and the problem is systemic and rests with management taking on more work than they can handle. We would suggest daily onsite visits by the project manager to supervise the persons doing the work would be helpful. Having the persons making mistakes correct their mistakes would also be beneficial. As it is, poor quality work is being rewarded as it has no consequence. Finally providing workers with all the tools or equipment they need before arriving on the job would increase efficiency. The end result in our case is Home Pros left an estimated $50,000 worth of additional work on the table.