Extremely punctual and reliable. Willing to work with my specific needs. Scheduling a very easy to…read moreuse.

Booked a gel polish over the phone and the moment I got the confirmation text I was told I no…read morelonger had the appointment because someone online had taken it. I'm so disappointed and it's not good customer service. Be better Polished!

Don't trust this business with your information…read more I booked a haircut for my husband at Nefisa Downtown after getting a haircut there myself. After his haircut, they asked if he would be returning, and he said that he may return in a few months. They then asked if he wanted to return a month from that day. He said he might be back sometime around then. (Really he just didn't like his haircut, and he had a hard time communicating that. That part is NOT the salon's fault.) Here is where things went wrong with the salon: They booked him for the appointment, which he DID NOT ASK FOR. Received 0 texts confirming this "appointment" in advance, and they charged us $34 to my card for a no show appointment HE DID NOT ASK FOR. Receiving this charge, we were obviously confused. I emailed directly with the owner to settle this. First they "don't have any record of this charge". Then they "do have it on record, and say it was for his haircut he went in for" Not true. He paid for this haircut in person the same day he got it. Then it's "Well he had an appointment, and he didn't show up. We can't issue you a full refund." Dealt with this for WEEKS now. Don't go here. Jesus fucking Christ.

I came into my consultation and appointment knowing my hair would be tough to deal with and care…read morefor, and my assistant Rylee did an AMAZING job helping me! All staff I interacted with were very kind, made sure I was comfortable, and throughout the appointment Rylee kept me consistently updated with what she was doing, how long it would take, and what was next. I also really appreciate that she seemed to understand I wasn't a big talker! I would definitely recommend this salon, although understand that its not going to be a cheap price if thats something you are concerned about

kendra always does an excellent job , perfect shape , and i always get compliments. thanks !!read more

Went for the first time today. Brittani is amazing! My brows look great and she is so nice and…read morewelcoming. Will absolutely be back.

Alana makes my eyelashes look incredible every time!!!! I highly recommend her! I have seen other…read moreplaces lash jobs and they don't even compare. I went for my yearly eye exam when I was last in chicago and the doctor even commented on how he didn't even know they weren't mine because of how well they were applied. He said usually he can see a lot of glue but thankfully mine are not like that. I'm so glad I can trust her with my lashes! She's also amazing at makeup..she did mine for my wedding.

I have been here twice. Once for a lash tint with Alana. She was very nice and professional. The…read moreservice was very quick and the tint didn't last very long. Maybe 2-3 weeks. My second visit was with Kristen. I was there for a lash curl and tint. She did not introduce herself. Prior to the service,​ you are asked to sign a waiver explaining you understand the procedure​, that they don't promise results and that the after care will be explained to you. She didn't speak to me at all during the service, not to make small talk or to update me on the process. Afterward,​ my lashes were curled and slightly tinted. No post instructions were given or explained. I went home and looked them up and followed to a T. No water or mascara on lashes for 24 hours​. We are 4 days out, my left lashes are much more curled than my right, they are still slightly tinted, except​ the bottom lashes, they are pretty much back to normal. I would say this service was not worth the $75 plus tip.

As the reviews on Google sang, Abby is super sweet and upbeat, personable, professional and she…read moredefinitely makes you feel relaxed right away. I received a Brazilian wax today. It was absolutely what I was hoping for, perfection. She did an amazing job chatting, being super supportive during the waxing experience. I honestly thought it would be more painful and scary haha! It was my first time. She's super patient and talks you through it, giving you a heads up when she was going to pull, inhale and exhale. The location isn't hard to find, it's in a small, safe shopping area, in the back corner. I highly recommend Abby for waxing. When I come back to visit Columbia, I'll be sure to see her again.

I absolutely LOVEEE Abby! I've been going to her while she was at her previous job and had to…read morefollow and support her when she went independent. I never feel as comfortable as I do with her! She's truly the best

I called to make a last minute appointment for my Grandmother. She has been confined for months and…read morewas so eager to get a hair cut before going to see her doctor. Charissa was so helpful with scheduling the appointment for me on short notice. Brittany was the stylist and she made my Grandmother so happy with her new haircut. It might seem small to most but for an 82 year old woman, this was such a treat! Thank you to both Charissa and Brittany for making her day!

Ani was very pleasant and professional. She was responsive and quite accommodating. Unfortunately,…read moreshe botched my brows. I had my brows microbladed in 2018 while living in NY. I've since relocated and was unable to travel back during the pandemic to have them done. Ani did my brows in November 2020. They were a beautiful brown immediately after my first session and darkened as I expected. They kept getting darker. I looked angry. I followed Ani's instructions to lighten them by doing the opposite of good aftercare and they began to lighten. They were no longer brown but were grayish-black instead. Ani offered to warm them up with a different tint that wouldn't darken them. The tint seemed to work but quickly faded to the same dark gray brows with a base that looks like color bled. It doesn't help that my hair is brown and my brows stand out as a poorly drawn in mismatch. My brows are a disaster and Ani stopped responding in July. I'm still diligently trying to fade them but these badboys won't budge. I started not to leave this review because Ani is super nice and super chill. Unfortunately, my brows are super botched and it seems fair to give others a warning. NOTE: Owner responded to my review privately and then publicly defended herself by attacking and lying rather than just admitting this one was a bad job. Photos are unretouched and tell the story. Link to the receipts https://docs.google.com/document/d/1-5F74Ad7o_RlxMS276IJcvDwYUtzIIPFMm6C9JUP9kY/edit