This past year I got many quotes for getting quartz countertops and a stainless steel undermount…read moresink installed in my kitchen. Dwight's quote was the lowest by far. I was impressed with his obvious knowledge and that he quickly understood our design vision and offered lots of helpful advice and suggestions. I was having a hard time finding the exact type of quartz I wanted (white with thin brown or gold veins) and Dwight went out looking for me and came back with pictures of several options. He ended up finding exactly what I was looking for. Dwight is easy to get ahold of, which makes him feel like a unicorn in the home improvement industry. He and his team have a well-practiced method for precisely measuring the countertop space and creating beautiful countertops. We did have a brief hiccup in communication when Dwight went out of town, which ended up pushing our install date out a couple days (and we almost deconstructed our kitchen a few days too soon), but we were back in touch quickly and everything worked out. We are so happy with our new countertops and sink - they turned out beautifully! I would definitely recommend working with Dwight and his team.

We started working with Dwight on October 17,2019 and were told the job would be 3 weeks out…read more Countertops were installed on November 21st with a promise cabinets I purchased as well would be installed by Thanksgiving. I had to press Dwight to get them installed by the following week. We had to cancel Thanksgiving dinner because the ovens were sitting in the middle of the kitchen floor unable to be installed without the custom cabinet. Today 1/30/2020 after multiple promises to install the backsplash it is STILL unfinished not even a consideration even after Dwight said "we are a priority". I will never recommend Dwight or Thompson marble to anyone. POOR customer service and the countertops are dirty with glue . He had a worker that had a metric measuring tape without knowledge of how to use it. This worker also wanted to cut a wooden wedge with a Sawzall against my wood kitchen floor. UNBELIEAVABLE!! Had I know this is how we would be treated we would have chosen someone else

From the first showroom visit to the final wipe-down, Evertops made our kitchen makeover a breeze…read more Johnnie's team guided us through a huge quartz and granite selection, answered every question promptly, and never pushed a hard sell. The crew showed up right on schedule, protected the surrounding cabinets and floors, and finished the install in a single day no mess, no drama. The seams are practically invisible, the waterfall edge looks custom-crafted, and the price came in exactly where they quoted. It's rare to find contractors who blend craftsmanship, clear communication, and fair pricing so well, but Evertops nailed it. If you want beautiful countertops without the headaches, this is your one-stop shop. Highly recommend. They can improve selection of natural stone .

Run as far from these people as you can. Absolutely egregious low quality, sloppy installation…read more When they installed my quartz: 1) it was crooked and not flush to anything 2) the grouting / epoxy work looked like a child had just sloppily smeared mayonnaise everywhere 3) they left epoxy and grout spilled all over the surfaces and it congealed Prior to this, they delayed the whole project by bringing out the wrong dimensions of quartz, then ordered a replacement that was the wrong quartz. The quality control here is non-existent. We have to re-do as much of it as we can - it'll cost a ton of money and be a huge time sink. An absolute nightmare

The man we worked with was Nelson. Who rescheduled on us four times! Each time he reschedule he…read morenever once let us know. He just didn't show up and then I would have to call and schedule another appointment. The day they finally came in to install they said they would be there at 10 am. I waited till 11 and still no one showed. Once again, no one called me to let me know what was going on. I finally got a hold of Nelson after an hour of trying and he said he was running a little late and couldn't be there till 4 pm. Six house late! With no notice. Once he finally showed up he installs the wrong counter top! He called me liar when I said that was not what I the ordered. I ordered the Azul platino which is a white counter top. I showed him the quote with the countertop name and he told me that the Azul Platino is the style and you don't get to chose the color it's just whatever he has in the shop. Nelson and this company are scam artist thag smoke on your property and yell and you when they screw up. They also refuse to discount untill I threatened to sue and then they only gave 5% for countertops I never ordered. Never use these guys worst professional... I mean scam artists you could use.

I am writing this out of the hope that someone else will not be scammed like I was. My husband and…read moreI found two slabs we loved at Arizona Tile and put them on hold. We searched for a fabricator that could do our bathrooms and kitchen. Nelson with Utah Granite and Marble was quick to respond to my initial message. He gave us a fantastic quote and came to measure. He was quick to answer questions and helpful with talking about what we wanted. We paid the deposit of 3K in September and were excited to have our kitchen remodeled. We waited and the responses were further and farther between. We were not getting updates and deadlines continued to be missed. Eventually we got ahold of them again and he said his machine to do the cutting was broken and they needed to get it fixed. We were patient and understanding. Once the machine was up and running we asked about our install date again. Two weeks later with no response we heard back that something was wrong with the machine and our slab shattered. They reassured us that they would get a replacement since it was their fault. We continued to wait. Then in November I took matters into my own hands and found out they didn't even pick up the right slab in the first place. They said they would get the correct slab and do the install. Then after another month of no response and demands to have something updated in writing we asked for a refund so we could split ways. They called and said if we would purchase the right slab they would be able to install and provide us a refund of the overage that we would have paid. I was not happy with this but willing to proceed if I could get it in writing. Again another month with no response to several emails, calls and texts. We are now in February and it seems as if he has turned off his email and blocked me. We are now taking this to small claims court because it is the only option we have besides just walking away from that money. I am so disappointed. I gave them more chances to fix the situation than I was comfortable with in hopes that they would do the right thing. DO NOT USE THIS COMPANY!!! THEY COMMIT FRAUD AND YOU WILL BE OUT YOUR MONEY!

I was extremely pleased working with PSI Tops to replace two of my bathroom countertops. They found…read moreexactly what I was looking for!!! They had a large selection of materials and looks to choose from. Their team came out and removed my old countertops and replaced the new ones in under an hour! They cleaned up everything before they left and even recommended what type of cleaner I should use on them. They were thoughtful, respectful, kind, and very easy to work with. They carried the counters up two and three flights of stairs without any trouble, making sure to not bump into my walls or stairs. It's absolutely incredible the difference a counter can make! The entire room looks different with my new countertops from PSI Tops! The mounted sinks I also got from PSI and they look amazing and seamless, worth the money. I'm in love with my new counters, now I want to redo my kitchen counters, too!!! I highly recommend PSI Tops. They were very friendly and made this easy, clean, and quick. Very well priced, as well! Two thumbs up!!!! Also, if you're wondering which top this is, it's the Calacatta Luna solid surface countertops.

Plastic Specialties installed a countertop through a restorations company. I found a crack in the…read moreseam, called the restoration company, and received no response. Called Plastic Specialties and they were out to look at it within the hour. Without hesitation offered to replace the entire countertop. Called me that afternoon, and said he could take out the defective one and install the new one the very next working day. So impressed with a company that backs their product without hesitation. Awesome customer service!!!!

We got a few quotes from countertops but Elegant was the best and working with Maddi was a great…read moreexperience. I couldn't believe how fast they turned around our project and were ready to install, so glad we went with elegant universal stone and I will refer anyone I know to them!

This is actually the 2nd time I've used Lucy and her team for countertops! She is amazing. First of…read moreall, I like shopping for the best deal and her quotes are usually at or below competition. But more importantly than prices, she and her team are DEPENDABLE. We all know how frustrating it is to work with contractors and they never show up on time and they show up when they want without caring about your schedule. Both times I've worked with Lucy, her team came out on time for EVERYTHING from quote to template to actual installation. Which is especially important on a project like this last one on a very strict time constraint. The quality of workmanship is top notch too. Her team is efficient yet very meticulous in installing your countertops perfectly. I've referred her to some of my friends and they all agreed that Elegant does a great job and at a reasonable price.

Great service and very friendly and knowledgeable staff. I couldn't be happier with the service I…read morereceived and highly recommend them!

We did a small bath remodel. Javier and Carla are the best to work with. Very fast and competitive…read moreservice. Results are amazing and communication is great. Would highly recommend!

Steve Ferguson the owner has been in business for years acting as a subcontractor to other…read moreinstallation companies. He does counter-tops, flooring (hardwood, laminate, tile), and carpet. I am an absentee owner of a rental house in Salt Lake. I was placing the house up for sale and it needed new laminate flooring, carpet, and tile installed. Steve gave me a competitive quote to do the whole job. What impressed me was that he was able to get me wholesale prices, the project started and ended on time while working in conjunction with the interior house painter, and while he was doing the installation he was creative and responsible about handling installation issues that came up without charging me extra. Basically Steve did a better job than I contracted. I was out of state during most of the work and he performed the work as if it was his property and he wanted the work done correctly. I highly recommend Complete Source LLC

This company is the best! Steve Ferguson goes above and beyond what I expected. His employees are…read moreon time, do a good job and stay until the wok is completed. Steve then checks back frequently to make sure you are happy and satisfied with the job. I would recommend this company to anyone interested in getting new counter-tops. I love mine!!

Ordered $12k worth of cabinets and countertops from Sanels and placed a deposit in Aug. for $3k…read more We paid the remainder the following month. As today we have received only part of the cabinets and no countertop. Sanels has constantly lied about being able to fulfill the order. We contacted their countertop contractor and they stated that Sanels had said they were going with a different vendor though Sanels had informed us they had already placed an order with this countertop provider. Sanels has you pay for the entire order up front and does not deliver product. It would appear they are operating some sort of Ponzi scheme as they take your money will not deliver products. Go with anyone else but these guys. Their office in Phoenix has an F BBB rating and the Sandy office as a D+. These guys are shady and not to be trusted.

13 weeks and we still don't have our Cabinets! We purchased cabinets from Sanels Wholesale…read moreCabinets in Sandy Utah via docusign and payment portal sent by Joe Darger (General Manager of Operations) on Oct. 14, 2022. The sales rep Brayden Day (who has since left the company due to their "lack of accountability to their customers" confirmed in writing, that the cabinets would take "3-4 weeks from the time we ordered them from Phoenix, to arrive in Utah". So they should have arrived in Sandy by 11/11/22. They did not..and still haven't! During this 9 week delay, I have called, emailed, texted Joe Darger and Amber Freeze (I'm unsure of Amber's last name spelling, as she refused to reply with the spelling but have been told she "runs Phoenix Warehouse Operations"), pleading for our cabinets. On 12/12/22 Amber advised Brayden (who was still trying to help me after leaving the company bc the Utah employee Jordan Darger: who took over Brayden's customers but wouldn't reply to my emails or calls) that our cabinets would ship to Utah by 12/16/22. She did not ship them. Then, Amber had Joe advise me on 12/21/22, that the cabinets would arrive in Sandy on 12/27 or 12/28. She did not ship them. Then, Amber advised me on a 1/3/23 call, that our cabinets would arrive in Sandy by 1/6/23. She did not ship them. Amber lied multiple times in a text chain between her, Joe Darger and I on 1/7/23 regarding our cabinets' whereabouts and the false updates she's given (listed above). I have every email, text, and even call follow-ups documented. Both Joe and Amber were advised in writing on 1/7/23 that a BBB complaint (and social media complaints) would be launched if they couldn't get the cabinets shipped to us on the 1/9/23 truck.. I pleaded for confirmation and names/numbers of contacts to help me. No confirmation (or contact #s) have been provided still.