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    Thompson Granite & Stone

    4.0 (4 reviews)
    Open 8:00 am - 6:00 pm

    Services - Thompson Granite & Stone

    Countertop installation

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    Remodel Express

    Remodel Express

    (4 reviews)

    ***DO NOT USE THIS COMPANY*…read more Initial Complaint Date: 10/09/2025 Type: Service or Repair Issues Status: UnansweredMore info On July 10, 2025 we paid in advance the full amount of $6,817.86 per contract to Remodel Express to have a portion of our hickory wood floor replaced in our kitchen due to flooding. This also included having our kitchen, dining room, living room, front entry way, and hallway sanded, re-stained and polyurethaned to all match. Remodel Express hired a subcontractor, ******, who had two installers come and do our floors. It was expressly discussed with ****** and ******** that we had custom floors and our number 1 concern was to keep the character of the floors and avoid sanding too much off making the floor look like a gymnasium floor. ****** inspected and said that they would just sand down about 1/16th of an inch, just enough to remove the old finish but keep the hand scraped appearance around the edges. His guys came and promptly sanded our floors past the 1/16" th which the guy stated that he sanded them way down because our floor was not level, but it was flat and level now! He did not ask in advance I explained that we had agreed to only sand 1/16th of an inch but that he went too far and sanded out all the hand scraped edges and character of the boards leaving a tightly fitted floor which we did not want. He then told us that he could fix it with a special rotary tool (skill saw) but would have to bring it the following day. He stained the floor and then used his "rotary tool" and ran random, sloppy wide 1/4" gaps randomly all over our floor leaving crooked, splintered, burned and separated areas that looked horrible. He did not even transition the doorways and instead just rubbed stain across without even blending. He commented that his nephew was drunk on the last day and did not show up to help and he was in a hurry for another job and left without notifying us. We complained and the companies both came out and agreed that our floor was poorly done and they would collaborate and get back to us. It has been 4 weeks and they have not returned my calls or texts.

    I would NOT recommend this company Project: 56 sq bathroom…read morefloor tile replacement and tub 30x60 to shower conversion. The office manager referred us to their partner, Ray.He will tell you we do it once and we do it right that is a big Lie. After 2 months and$9K, I have a shower I can't use that has a chipped base, not sealed with bathroom walls that Ray asked me to do myself! Damaged drywall I had to paint. The caulk between the shower walls is cracked and covers with quarter round porcelain! On top of that, Ray was rude and disrespectful. I gave the manager a courtesy call before placing this review last week, and she did not get back to me as she promised. Google has two reviews 5 stars seem from two family members. You have to search hard to find reviews for Remodel Express, which is the same company as Flamingo Flooring according to the manager. These reviews were on a website that you can't place a review on. Make sure to stay away from them and hire a company that values their customers, stands behind their work, and is registered in the BBB.

    Maven Home Interiors - White Shaker Like Cabinetry on perimeter with a black stain on island. This kitchen remodel features quartz countertops.

    Maven Home Interiors

    (2 reviews)

    Rachel Hutchens is amazing! She is so personable and talented at what she does. I love how she…read moreoffers 3-d design renderings. She is very helpful with suggestions but also allows you the freedom to choose what you like with your personal design taste. She is extremely creative - I love how she comes up with innovative ideas to ensure efficiency in the space without sacrificing aesthetic. From start to finish, highly recommend her design services.

    Rachel Hutchens is an incredible designer! We love our newly remodeled open concept kitchen. Rachel…read moretakes the time to get to know her clients and their tastes. She's a very good listener. At the beginning of our process she asked me to begin collecting pictures of kitchens that appealed to me. True story .... We met on several occasions and I was able to share my vision for our new kitchen but, what I was describing was not matching the pictures I was saving on Pinterest. Rachel carefully shared her thoughts and helped me see that what I wanted was a modern farmhouse. Along the way, she provided us with multiple versions of designs and was always willing to tweak them to make it easier for us to make decisions. Besides designing our kitchen Rachel was involved in all aspects of our project by helping us select flooring materials, paint and cabinet colors, hardware, new fireplace design and lighting fixtures. She took us shopping for backsplash tile and countertops. Rachel responded to questions promptly which helped keep the worries down to a minimum. Remodeling can be quite stressful and she was incredibly understanding and willing to support. Rachel helped me move out of my comfort zone and the results are stunning. We couldn't be more please and highly recommend Rachel to anyone dreaming of a new beautiful kitchen!

    5 Star Kitchen and Bath - 5 Star Kitchen and Bath

    5 Star Kitchen and Bath

    (29 reviews)

    Sales Process: we feel like the going through the process of planning our remodel and picking out…read morestyles was great. Kim was very patient with our indecisiveness and gave us great suggestions. This helped make something stressful for us easier. Final result: our project is nearly complete and we are very happy with how things look. We, like most people, had the typical remodel hiccups along the way. We were able to iron those problems out in the end. Communication: the only point or dissatisfaction for us was the level of communication, updates, and follow through from Kim. We had to rely on Donnie for that. We appreciate all the work he put in for us to solve crazy problems we had. Update: A couple more concerns came up related to communication. We will say that we are overall very happy with the finished changes on our home, but it is such a nightmare communicating with this company. Here are a few examples: 1) We asked for an update on our loan 2 weeks ago. We haven't heard back until today (the project is now finished) and the loan details do not match what we talked about. 2) We had scheduled to do the final touches on our bathroom 2 days ago. No one showed up. No one called. We had to reach out to reschedule. I wouldn't consider us unreasonable people. We know things happen. All we would want is for someone to call and say, "Hey, we can't make it today. I'm sorry." Closing Update: We did receive a final wrap-up call from Donnie, and he was very pleasant and reasonable to speak to and work with. We feel like they are going to make an honest effort to use the feedback we have given them to improve. Additionally, we spoke to Heather today in their office to work through some finance questions, and she was awesome to work with. We are very very happy with the quality of work that was done and how everything looks. The reason we deducted a star was because of the communication piece.

    Today we had my elderly mothers new shower installed. We couldn't be happier! Froylan, Enrique and…read moreLazaro came and got the job done. They were professional, friendly and efficient. They were wonderful with my Mom. Froylan took the time to explain everything to her. He asked her how to place the grab bars that would work best for her and how high the bench should be. Before leaving they made sure everything was left clean. We couldn't happier with the company. She now has a safe and beautiful shower!

    Thompson Granite & Stone - countertopinstall - Updated September 2026

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