Dealing with CHM was one of the BEST car buying experiences I have ever had! They were honest,…read morerespectful, knowledgable and courteous. I had a great experience working with Phil, he should be the example for all sales personnel! I never felt pressured, he answered my questions truthfully, informed me about the car and the company. To be honest, I did not intend on buying a Lincoln, I was just investigating my options. But thanks to Phil, I did purchase a Lincoln MKC. He made the process not only easy, but enjoyable. I highly recommend CMH in St. Catharines.

So great! Our past 5 cars have been from CMH! Our auto salesman took care of our kids and loaded…read morethem up with candy ( sugar rush! ). Best dealer I know!

Had my car for 2 days and didn't fix it. But charged me $220 for a smoke test, and driving my car…read morearound for two hours. No communication. Left his sweater and deodorant in my car then proceeded to call my phone so much I had to block his number. Weird interaction and bad service.

Anywhere from may to June of 2022 I took my Chevy cobalt to get the back right break done and on…read morethe 4th of July the car swerved to the left and then to the right then it totaled on the expressway going towards west of the 33. He had an unlicensed mechanic working on my car at the time. Not sure how business is for them but I do not appreciate my experience

Shout out to the great service at Subaru of Niagara. They got to the bottom of the issue with my…read morecar quickly and communicated with me throughout. Thank you for the prompt and excellent service. I'll be coming back to you for regular service

Great experience with Brayden on the sales team and smooth sailing with finance! Smooth transition…read moreinto my new vehicle and trading in my old one. Would recommend 1000% . if you want fair, reasonable and too the point sales this is the place to get your vehicle.

I bought a Subaru WRX STi from Momo Cars (which I sold myself they didn't push the sale at all) and…read morethe car ended up being a lemon. They could have completely screwed me over but the owner was excellent. He gave me a free temporary lease while the car was being repaired, got my insurance claim dealt with for me, and offered to buy the vehicle back at almost the full price. Next I requested him to find me an Acura TL AWD at an auction; he delivered and found me my car at a good price (the AWD version of this vehicle is quite rare too). Momo only gets 4 stars though because although the owner was good about the situation, they still sold me a lemon and the repair shop they hooked me up with were huge slackers.

From the owner: Located in downtown St. Catharines, Momo Cars is a Used Car Dealership & a Certified Mechanic…read moregarage that is focused on providing quality student cars! We specialize in getting financing for First-Time car buyers.

If i could give this place a NEGATIVE then they'd be given a -5 star review…read more This is now the second time you writing this review because the first time I wrote it the owner of the dealership blatantly lied. This is absolutely deplorable and just goes to show the true Integrity of this horrible dealership and management they have in place. Bad workers come from bad managers. Absolutely deplorable customer service in the service department from Jay (service Manager) and Terry Lynn. Shame. I brought my vehicle in for service for my 9am appointment and had my 3-year-old daughter with me at the time. Terry lynn sat there and just ignored me as I'm standing right in front of her for what seemed like 10 minutes. She did finally acknowledge me and we spoke briefly until she decided to take a long phone call again while im still in front of her. Not only did I get the vehicle back a couple of hours later but the vehicle is not repaired so now they are just referring me to their body shop which I asked if it was a body shop issue in the first place and they said NO, so now of course they want to transfer me to somebody else and give it to somebody else's problem. When I talked to the supervisor there about Terry Lynn's behavior, he said if I don't like her then all I have to do is go to a different dealership for feeling disrespected. So obviously this dealership doesn't really care about their customers they only want people who they feel like they can disrespect and therefore move on. I've already filed a formal complaint with GM and a formal complaint with omvic because the level of service that these people give is absolutely horrible After following up with Jeremy the general manager of the dealership. He proceeded to lie to me on a recorded phone call telling me how I was cursing and yelling in front of my own child. While I do acknowledge i was upset I DID NOT do what he claimed yet telling true character of those involved. Worst part is MY VEHICLE STILL ISN'T FIXED.

Sam is a First Rate Salesman!…read more I don't think we have ever met a salesman who was as sincere as Sam. We trusted him right from the first meeting. We told him what we were looking for and he presented us with the perfect car. Our experience with Sam and all employees involved with our purchase were friendly and courteous. If you need a car - we certainly would recommend Sam. He is #1!!! Dan and Shari M.

Don't go here, manager Daniel is a liar, it is likely they sold my truck out from under me, i'm…read moretold 3 days before it's time to pick up my truck that it was delayed by at least 60 days. You do the math.

Never will i deal with these lowlifes again.It hurts after the many years i entrusted them with my…read morecar that they started to finesse me. 50-100 part 5x more to put it in.When i asked a manager being a senior if he could give me a break i see they charged me 150 more.The lesson learned? I had 5 hondas and NEVER EVER had a 1- 3000 repair Folks save yourself some cash and avoid this dealership unless your name is Trudeau.

AI chat-bot and sales people can't get it together. I wonder how this dealership trumpets its…read moreawards - must be good golf networking! My experience? I tried to get the answer to one simple question - did a car on their lot have blindspot monitoring. Their AI Chabot Brittany was just determined to get my contact information. When I provided all my trade in info, I told "her" I could drive out to the dealership ASAP, she hemmed and hawed and stalled with a DOA reply, "Are you still with me?" Realizing that the Chabot was dead, I left a message and got an email from a sales rep who said he wasn't available for a couple days but I could go to the dealership earlier if I wanted. Again, I tried to make an appt with Chabot Brittany. No luck. I called the dealership and spoke to Mark. He seemed irritated that I wanted to book an evening appointment, but I told him I was very interested in the car IF it had blindspot monitoring. Mark replied, "Yes, the car had blindspot monitoring." So I made an appt, went to the dealership, to find Mark - maskless - chatting away. I went to the waiting area, and he came in to tell me that, No, actually the car did not have blind spot monitoring. No apologies for wasting my time. Since I made the drive there, I asked him to recommend any other car - I wanted a large or midsized sedan, and he was completely uninterested, half-heartedly suggesting a Sonata. I was telling him about the Chabot problems on their web site when he just grew bored - again, another missed opportunity to apologize for wasting a potential customer's time. I mean, seriously, when I am asking a car sales rep to suggest a car for me to buy, that is what sales types would call "a really good lead." But it seemed obvious that Mark was not interested. Is that award-winning service?

My issues started by back with the purchase of my 2024 Prius Prime. I purchased a 2022 model but…read morehad to wait two years until I finally received my 2024 due to COVID supply chain issues. During negotiations, I was blatantly lied to by the salesperson, and ended up having to pay more when I finally received the vehicle. However, I am going to skip past that part, and jump right to my more recent problem. My first winter with the car, I start having issues with the battery. The car won't start at all. No dashboard lights, no power locks, the car is completely dead. The Prius Prime has two batteries, one for electric driving, and a smaller 12V auxiliary battery that is used for all of the electronics in the car. The battery that is not working is the auxiliary battery. I manage to get a jump start from another vehicle, and brought the car back to Performance Toyota. I informed the dealership that my battery isn't just dead, but that something must be draining it while the car is idle. I also had other computer issues, such as sensors misreading, so I asked them to look into potential other electric problems. The dealership informed me that they would replace the battery under warranty, but that all of the other issues are just "normal Prius things". After the replacement, everything seemed great. Which brings to now, Jan 2026, and I am once again having issues with the battery. The car won't turn on at all. I manage to get the car back to Performance Toyota, and in my head I was thinking, "this time they will definitely look into the underlying electrical issue". I was dead wrong. This time, the dealership refused to do the warranty replacement, and instead blamed me for the issues. They said that "I don't drive the car enough" (9500 km in two years). I asked them to provide documentation that shows I need to drive a minimum amount in order to maintain my warrantee, but they failed to provide any. They said that I leave the car sitting for too long, and that I need to purchase a battery maintainer. When I asked "What battery maintainer does Toyota recommend?", I was told, "There is no recommendation". When I asked how long I could expect to not use the car and still expect it to work", they failed to provide an answer. When I asked why I wasn't told about any of this when I purchased the vehicle, they just deferred blame to the sales department. I then had questions about connecting a battery maintainer to a 2024 Prius Prime (it's complicated because the battery is in the trunk, but the trunk won't open when the battery is dead). The service department couldn't give me an answer, and failed to provide any help/guidance for using a battery maintainer. I reached out to Toyota corporate to get some answers to these questions, but they just said that they trust the dealerships judgement and didn't provide me with any useful information. The dealership quoted me $350 to replace the battery. They refused to look into any other issues on the vehicle until I agreed to the battery replacement, to which I told them I don't want to give them any more money. I was able to jump start the car to get it home. Now, I have a car that won't start and is completely unusable. Performance Toyota won't provide any help or assistance to make the car usable again. They accept zero responsibility for any of this, and won't even acknowledge that they car is broken. I was told multiple times that this is all expected behavior from this type of vehicle. According to the dealership, I have to dive [an unspecified number] of km/year, and use the car every [unspecified] number of days, and buy an [unspecified device] to maintain the battery, which I need to install myself with no instructions/guidance. And, if I don't do any of this, it's my fault because the car is working exactly as expected. If you must purchase a vehicle, I recommend that you avoid Toyota If you must purchase a Toyota, I recommended that you avoid Performance Toyota in St Catharines.

Don't recommended shopping for parts Saturday . November 2 2024 I went for Honda Parts to get…read moreTransmission Fluid for my CRV 2007. Price for One bottle was 21 dollars plus tax. I asked worker , why same product in Toronto 17 dollars, here - more expensive... Don' get any logic Answer . I need to buy 3 bottles INV@605482 . Monday 4, 2024 I went again , was short for One Litre of Fluid. Monday price was 17 dollars for One bottle. INV#605492 Asked - WHY ?? Same product , and difference of Price ... Don't get ANY LOGIC ANSWER ... DON'T SHOPING SATURDAY, OR... Find better Honda dealer .

I've been dealing with Danny at Gaston's for over 25 years, have bought numerous vehicles and had…read moremany repairs completed with honesty and good service.

Danny and his nephew always do a great job. In total, my family has bought three vehicles from them…read moreand they've always stood by the vehicles they sell and their personal warranty. I only trust them to work on my vehicle. When anybody asks me about buying a used vehicle, I don't hesitate in recommending Gaston's Auto Sales.

My very young (30 yr old) friend was suddenly carless when a driver ran a red light and clobbered…read morehis 2004 Chrysler 300. He turned to me because I know a lot about cars and he trusts my opinion. A few months ago, used cars were in short supply. Now, there is plenty of inventory. My friend did not want to purchase from an individual owner because he worried that if something went wrong with the car right away, he would have no recourse. I thought that was smart of him. My friend spent hours searching the internet for a car. He lives in Lockport and works in Tonawanda, and wanted a Subaru or other 4wd car to make things safe for his commute. Another smart choice on his part. We went to two Lockport car dealers and test drove 4 cars there. Then I drove him to TwinTon. My friend had found a Subaru and a Toyota, both 5-speed cars, which he wanted. We were greeted by one of the two brothers who have taken over this very long-standing dealership. Chris was our sales person. He let my friend test drive both cars he was interested in. Both were excellent, but the Subaru was the winner. It had brand new struts, rode like a dream, and had lots of power. The asking price was very close to the Kelly Blue Book value, which seemed reasonable. There was some heavy wear and tear on the driver's seat, for which we asked for a little better deal. Chris agreed. Chris made sure the car was clean and had a missing fender liner installed as we waited. They took care of registering and inspection right there on the spot. No financing was involved. The entire transaction went smoothly. There's a 30-day 1,000 mile warranty. It's been almost a month, and so far no major glitches. My friend absolutely loves his new car. I don't think we could have asked for a smoother, nicer transaction. BTW, the dealership is now run by two very nice brothers and their mom. Their grandfather was there, too. This is the opposite of a fly-by-night operation. This family has been in business now for generations!

We bought a 2006 Chevy colbalt for my son and I have to say the family is awesome. Any issue they…read morestand behind there cars. The turn around was literally 24 hours. I would recommend any one to buy a car from Twin Ton.