I have been having an ongoing problem with my Res-Med CPAP machine of the seal on my nasal cushion…read morelosing suction and waking me at about 3 AM each morning, On July 2 I called the office to see if I could get a loaner machine to determine if the machine is the problem. A representative said she would need to check with a supervisor to see if that was possible. Since July 3 was a holiday, I probably would not get an answer until July6. Having no response I called and left a message about my request. There was no call back to me on July 6-10. I can only assume they do not care about their existing customers.

Danielle was great. She really helped me and followed up to make sure I had everything working…read morecorrectly.

I hadn't been to Rice's in years. I don't know why. Part of it probably was convenience. It's…read morenot on my normal route. It's a special trip. I usually commute by bike, so that's a bigger deal, especially since it takes some cycling on less than ideal streets to get there. I recently needed some wound management supplies. On the way home, my friend stopped by Bi-Mart first. I am a big fan. They didn't have what we needed. We went by Rite-Aid knowing they are usually the most expensive. They apparently carried one of the items we needed, but they were out of stock. We did take note of the price. I waited in line to ask the pharmacist in case they had some other things in back that weren't on the shelf. They told me to go talk to the other part of the store as they just dispense medication. Another line, and I got a cold, "Nope; if it's not on the shelf we ain't got it." We were going to head out to the other Bi-Mart and Safeway next, but decided to stop at Rice's on the way. I am glad we did. My friend didn't want to stop there, but my friend's mind has now been changed. Not only did they have all the items we needed, the prices were much more affordable. Did I mention the staff is very friendly? No. I guess I didn't. Well, they are. Helpful and friendly. Even though it's out of the way, I think I'm going to tell my doctors to change all my prescriptions to Rices. If that helps keep them in business, it's a no-brainer. Small independent shop that cares about the community, unlike Rite-Aid which is a huge corporation - allegedly number 148 in the Fortune 500. Far more personable. It reminds me of growing up in the '70s. One of our neighbors was a pharmacist at an independent drug store nearby. We always used that pharmacy for the same reasons I'll always use Rice's now.

I love Rice's pharmacy because of their personal, small town feel. Someone is always available to…read moreanswer questions and although they're busy, they never make me feel like they're too busy for me. The drug store has all kinds of interesting items and gifts as well as the usual over the counter things you might need.

When the fourth in our party tested positive, the Urgent Care doc sent her prescription here. It…read morewas ready in about a half-hour. Very short wait in line. Pharmacy tech was helpful with lots of info about the meds and recommendations.

Fantastic pharmacy! and the staff are always eager to serve you. I can get prescriptions given me…read moreat a doctor's office filled just a couple of hours afterwards--so I don't have to return to Corvallis again the next day. Most vaccinations only require my walking in and waiting my turn...no appointment. Also, Samaritan's 7 to 7 hours on weekdays beats most other pharmacies. I'll conclude by saying that I can get one of my most expensive drugs at the best price here.

Very very helpful and knowledgeable. They took the time to explain everything. Scott helped us even…read morethough he didn't carry what we needed. We will use them in the future.

We are very appreciative of Kevin and team, we purchased a used wheelchair lift. Other companies…read morewould not help us move I and install it for a reasonable price. I contacted Kevin and he said yes of course. They relocated it to our house, then we had to get a plug in installed. They moved the lift, built the platform for the less than other companies quoted just to move it. Then about three weeks later they were finally able to install it. They had to build a platform, which is very nice. I am completely impressed and will recommend, Kevin, Jason, Logan and Jason.

There is a man there who when he is on shift, is very polite and helpful. However, if you go in and…read morethere is a woman who is acting as the head pharmacist, I recommend turning around and leaving. She is very rude, impatient, and unhelpful. This is the case for filling prescriptions, but especially for vaccines. Multiple times I have scheduled appointments for vaccines here. Whenever it's anyone else, I get right in with my insurance information quickly and efficiently. But with her, I have never been able to actually get a vaccination. This has been 4 different occasions. She has repeatedly told me I don't have the correct information or that my insurance doesn't cover it, even though they do. She is unwilling to call my insurance to confirm or work with me with the information that I have that is sufficient for anyone else. I go to the Safeway that's much further away on the same day and get the vaccine with no problem. My only conclusion is that she is politically anti-vaccine and resists any customers who want one.

So glad to have a pharmacy nearby. Staff here takes care of so many customers everyday and deserve…read morea good review.

always friendly and helpful. They have a wonderful little gift section along with over the counter…read moreitem's from eye glasses to first aid, you name it. Save yourself another stop or having to drive to next town. Proud of the business they are growing in our community and can't wait to see their building.

It's very convenient and the drive through is nice. I find Philomath Pharmacy is much easier to…read moredeal with than my old Pharmacy which was near Safeway.

Researching various medications to treat my ill horse & scouring the web for reasonably priced…read moreoptions, I contacted this pharmacy twice in the past month for availability & pricing on 3 drugs, the first very rare. Both times Jean, the pharmacist, was friendly, professional, & exceedingly helpful, doing the legwork to find the products and quote me a price. *Be aware many pharmacies online won't quote a product price without a prescription. Though that may save them a minute or two of their techs time, I'm not about to waste my VET's time sending in prescriptions to multiple pharmacies just for pricing, so their loss. Once we settled on the treatment regimen, Jean was able to compound up the two medications the same day so that I could start treatment on a weekend, and kept me updated as things progressed. 100% recommend. Note: reposted from my google review.

This pharmacy has been an absolute life saver for my cat. He has a chronic condition that requires…read moretwice daily medication and none of the local pharmacies had it or had the ability to compound it. My vet told me about this place so, even though I lived in Salem and the pharmacy is in Corvallis, I drove over to pick it up. 1. No line 2. It was ready 3. Friendly, informative customer service 4. Was told that, in the future, they would mail it to me at no extra charge -- and when they did, I got it overnight, every time 5. Was less expensive than I anticipated When my husband and I moved to Washington State, I was afraid that they wouldn't be able to help me anymore. Thankfully, I was wrong! They are licensed here, too, and it just takes one extra day to receive the medication. Thank you so much, Professional Compounding Pharmacy. I will never go anywhere else!

Poor customer service. The technicians asked inappropriate and personal questions, severely…read morelacking professionalism. They have messed up my prescriptions on multiple occasions, making picking up medication almost impossible. I will be switching pharmacies due to how poor the service is and uncomfortable my experience has been.

- Poor customer service. Long line of patients, three technicians and a pharmacist, only one…read moretechnician heling people. - Poor communication with the Dr's office to get patient's medications as if they do not care. - Poor management, the technician cannot answer patients' questions, and the pharmacist pretending that she does see or hear. - I will never go back. - Safeway pharmacy in Circle Blvd, Corvallis, OR

I have shopped at BiMart for 45 years and never had a bad customer experience…read more My husband gets a cute joke from the front desk every time he enters. And we gently tease the new employees into comfort with their responsibilities....watching them transform from overly serious/earnest to relaxed.

I think the experience that fostered my last less-than-stellar review may have been due to one or…read moremaybe two employees. They don't seem to be there anymore, and service is once again what I used to expect. While it can sometimes be hard to find a staff member, sometimes it isn't. No mater; they have all been friendly and helpful lately. I like that. They never stopped being an affordable option for most products, although like any retail establishment some of their offerings are "cheap" rather than just a good value. Fortunately they will gladly accept a return if something fails, even if you have to use their pen. I haven't had to make a return since April, so I don't know if that silliness remains. Thanks Bi-Mart staff.