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    Philomath Family Pharmacy

    5.0 (6 reviews)
    Closed 9:00 am - 12:30 pm, 1:30 PM - 6:00 PM

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    Rite Aid

    Rite Aid

    4.0
    (9 reviews)
    34.4 mi
    $

    Like the previous review, I also had a mortifying experience at Rite Aid…read more 7.24.24 1:15 PM I had a Paxlovid script (Covid anti-viral) called in by my doctor who told me I didn't need to isolate, but wear a mask. I, masked in N95 - no cough, went to pick up the script and the woman behind the desk asked my info, saw what I was there for and freaked out on me: "YOU SHOULDN'T BE HERE! IF I GET COVID, I COULD DIE!" I responded with "WELL I HAD CANCER!" She wouldn't help me so I went to the front desk to pay for my items. I asked for a manager, and none were there. A customer who witnessed this unprofessional behavior followed me to the front and said she was so sorry that happened to me and saw how poorly I was treated. The employee told me "they didn't have that (Paxlovid) here." I then checked the website and it says Rite Aid carries it. I call the pharmacy and wait 36 minutes on hold to talk to a Pharmacist, who was very nice. Turns out Rite Aid's supplier hasn't sent them Paxlovid so she said I can have another pharmacy transfer the script. Helpful! I called Safeway and they picked up the phone immediately. Have Paxlovid in stock, no problem. They fax over a request at 2:45pm. My husband went to pick up after 5 pm and Rite Aid, hadn't yet sent over the script. Called again, no wait time, and took care of it. Safeway, Freddy's, and Walmart all have the drug in stock and won't treat you like a leper. I posted online in the Newport FB group about this horrible experience and this employee has a long history of treating people poorly and has been reported multiple times. Why is she still employed? Why is someone who can die of Covid working behind the desk AT A PHARMACY?I Also, a suggestion: if you don't want sick people coming into a store that's called a PHARMACY, put a big sign out front directing customers to drive-thru! Tell them you don't carry the drug. Have masks available and hand sanitizer at the door! Also, call people who have the drug called in and tell them you don't have it and then they don't come for it. Problems all solved and no customer will be treated with disrespect - against Rite Aid's Code of Ethics and poor business!

    The pharmacy staff at this store is unquestionably the rudest and most unprofessional I've ever…read moreexperienced. They blamed me for their mistake and refused to accommodate me. I'll never got to this store or pharmacy again. Take your prescriptions and hard earned money somewhere else.

    Rices Pharmacy

    Rices Pharmacy

    4.6
    (11 reviews)
    5.3 mi
    $$

    I hadn't been to Rice's in years. I don't know why. Part of it probably was convenience. It's…read morenot on my normal route. It's a special trip. I usually commute by bike, so that's a bigger deal, especially since it takes some cycling on less than ideal streets to get there. I recently needed some wound management supplies. On the way home, my friend stopped by Bi-Mart first. I am a big fan. They didn't have what we needed. We went by Rite-Aid knowing they are usually the most expensive. They apparently carried one of the items we needed, but they were out of stock. We did take note of the price. I waited in line to ask the pharmacist in case they had some other things in back that weren't on the shelf. They told me to go talk to the other part of the store as they just dispense medication. Another line, and I got a cold, "Nope; if it's not on the shelf we ain't got it." We were going to head out to the other Bi-Mart and Safeway next, but decided to stop at Rice's on the way. I am glad we did. My friend didn't want to stop there, but my friend's mind has now been changed. Not only did they have all the items we needed, the prices were much more affordable. Did I mention the staff is very friendly? No. I guess I didn't. Well, they are. Helpful and friendly. Even though it's out of the way, I think I'm going to tell my doctors to change all my prescriptions to Rices. If that helps keep them in business, it's a no-brainer. Small independent shop that cares about the community, unlike Rite-Aid which is a huge corporation - allegedly number 148 in the Fortune 500. Far more personable. It reminds me of growing up in the '70s. One of our neighbors was a pharmacist at an independent drug store nearby. We always used that pharmacy for the same reasons I'll always use Rice's now.

    I love Rice's pharmacy because of their personal, small town feel. Someone is always available to…read moreanswer questions and although they're busy, they never make me feel like they're too busy for me. The drug store has all kinds of interesting items and gifts as well as the usual over the counter things you might need.

    Walgreens

    Walgreens

    2.4
    (21 reviews)
    48.8 mi
    $$

    One of the nicest Walgreens that I've ever been in! Wow! Huge, bright, well lit, stocked, and well…read moreorganized. With lots of parking, on a convenient intersection right off of I-5 and near the Woodburn Outlets, it's very convenient to stop here. And it's spotless - even the bathroom! Really have no idea how so many people have given this store a low rating. I'm an inner City girl, live downtown Portland and have to walk past multiple tents and step over people to get in Walgreens, harassed for money to and from my car. People, seriously, be thankful! Picked up some items I needed, and grabbed some dark chocolate covered marshmallows Easter eggs because the basket in my kitchen counter somehow got raided! Those working here were are friendly and were delighted when I told them how impressed I was with the store. Will definitely stop in when I'm in this area, shopping at the outlets or heading out to the Wooden Shoe Tulip Festival, Schreiner's Iris Farm or Sauvie Island Dahlia farm. Seems like I'm in Woodburn frequently, especially when the gardens are open!!

    The worst when it comes to medicine and prescription!!! Don't know what inventory they have, when…read morethey'll have it or anything it's crazy!!!!! The pharmacist lady Abby herself is a horrible person to talk to costumer service is incorrect missing empathy and the lack of language art is horrible !! Medicine is not a joke especially when someone needs it !!!!btw the pharmacist name was ABBY she is HORRIBLE!!!!!!

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    Philomath Family Pharmacy - drugstores - Updated July 2026

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