Like the previous review, I also had a mortifying experience at Rite Aid…read more 7.24.24 1:15 PM I had a Paxlovid script (Covid anti-viral) called in by my doctor who told me I didn't need to isolate, but wear a mask. I, masked in N95 - no cough, went to pick up the script and the woman behind the desk asked my info, saw what I was there for and freaked out on me: "YOU SHOULDN'T BE HERE! IF I GET COVID, I COULD DIE!" I responded with "WELL I HAD CANCER!" She wouldn't help me so I went to the front desk to pay for my items. I asked for a manager, and none were there. A customer who witnessed this unprofessional behavior followed me to the front and said she was so sorry that happened to me and saw how poorly I was treated. The employee told me "they didn't have that (Paxlovid) here." I then checked the website and it says Rite Aid carries it. I call the pharmacy and wait 36 minutes on hold to talk to a Pharmacist, who was very nice. Turns out Rite Aid's supplier hasn't sent them Paxlovid so she said I can have another pharmacy transfer the script. Helpful! I called Safeway and they picked up the phone immediately. Have Paxlovid in stock, no problem. They fax over a request at 2:45pm. My husband went to pick up after 5 pm and Rite Aid, hadn't yet sent over the script. Called again, no wait time, and took care of it. Safeway, Freddy's, and Walmart all have the drug in stock and won't treat you like a leper. I posted online in the Newport FB group about this horrible experience and this employee has a long history of treating people poorly and has been reported multiple times. Why is she still employed? Why is someone who can die of Covid working behind the desk AT A PHARMACY?I Also, a suggestion: if you don't want sick people coming into a store that's called a PHARMACY, put a big sign out front directing customers to drive-thru! Tell them you don't carry the drug. Have masks available and hand sanitizer at the door! Also, call people who have the drug called in and tell them you don't have it and then they don't come for it. Problems all solved and no customer will be treated with disrespect - against Rite Aid's Code of Ethics and poor business!

The pharmacy staff at this store is unquestionably the rudest and most unprofessional I've ever…read moreexperienced. They blamed me for their mistake and refused to accommodate me. I'll never got to this store or pharmacy again. Take your prescriptions and hard earned money somewhere else.

There is a man there who when he is on shift, is very polite and helpful. However, if you go in and…read morethere is a woman who is acting as the head pharmacist, I recommend turning around and leaving. She is very rude, impatient, and unhelpful. This is the case for filling prescriptions, but especially for vaccines. Multiple times I have scheduled appointments for vaccines here. Whenever it's anyone else, I get right in with my insurance information quickly and efficiently. But with her, I have never been able to actually get a vaccination. This has been 4 different occasions. She has repeatedly told me I don't have the correct information or that my insurance doesn't cover it, even though they do. She is unwilling to call my insurance to confirm or work with me with the information that I have that is sufficient for anyone else. I go to the Safeway that's much further away on the same day and get the vaccine with no problem. My only conclusion is that she is politically anti-vaccine and resists any customers who want one.

So glad to have a pharmacy nearby. Staff here takes care of so many customers everyday and deserve…read morea good review.

Just spoke with Paul. He was condescending and rude - and I was simply asking questions in a matter…read moreof fact way. I will NEVER trust this pharmacy after such a horrible interaction.

I love how Rite Aid reminds me of the pharmacies I visited as a kid. They have everything under the…read moresun, including toys and books. The pharmacist told me to come back in 20 minutes so I browsed the store and had a lot of fun shopping with my kids. The store was clean and the employees were friendly. Great job guys! P.S. Don't believe all the Rep-tards that tried to one-star their reviews during the pandemic, simply because Rite-Aid asked them to wear masks. Rite-Aid just wants to keep families safer during these hard times.

Poor customer service. The technicians asked inappropriate and personal questions, severely…read morelacking professionalism. They have messed up my prescriptions on multiple occasions, making picking up medication almost impossible. I will be switching pharmacies due to how poor the service is and uncomfortable my experience has been.

- Poor customer service. Long line of patients, three technicians and a pharmacist, only one…read moretechnician heling people. - Poor communication with the Dr's office to get patient's medications as if they do not care. - Poor management, the technician cannot answer patients' questions, and the pharmacist pretending that she does see or hear. - I will never go back. - Safeway pharmacy in Circle Blvd, Corvallis, OR

1/5 Stars - BEWARE: Gross negligence, deceptive fees, and nearly lost an $1,800 gold set!…read moreMy family bought a gold chain and bracelet set from this location for nearly $1,800, plus an extra $150 upfront for sizing. When I went in to get them fitted, the staff immediately tried to double-charge me another $150 for the exact service already paid for on our receipt. It gets much worse. Instead of properly soldering the links closed with fire like a real jeweler, their bench jeweler lazily pinched the metal shut with pliers. As a direct result of this horrific work, the $1,800 piece broke and fell right off my hand. The ONLY reason I didn't lose an $1,800 gift on the spot was because an honest stranger luckily found it and turned it in. When I went back, an employee explicitly admitted on the spot that it was their jeweler's fault for not fixing it properly, but then tried to lie and claim I couldn't return or exchange it! It was only after I threatened corporate action that the manager magically changed their story and agreed to process the refund. Because of this store's gross negligence, dishonest counter service, and total lack of quality control, I have officially filed formal reports against this store with: The State Attorney General Consumer Protection Division The Better Business Bureau (BBB) Kroger Corporate Management Fred Meyer Jewelers Corporate Do NOT trust this store with your money, your time, or your fine jewelry. They nearly cost me $1,800 through sheer laziness and tried to cover it up. Absolutely unacceptable.

Very Disappointing Experience with the JEWELRY DEPARTMENT!!!!!!!…read more I'm extremely disappointed with my experience with Fred Meyer's jewelry department. I purchased a rose-gold, ring with a teardrop opal, and within a few months, the opal fell completely out. I eventually found the stone and brought it in for repair and resizing. Unfortunately, when I received it back, the repair was poorly done and the ring was actually hurting my lady's finger. She has worn it fewer than five times since we bought it originally and after we got it back. Also never left the house and stayed in a box (we just finally noticed why it's hurting and not in good shape) I was eventually told the ring was too damaged to repair, and employees acknowledged that the previous repairmen were not good!! What makes this even more frustrating is the manager's response. I was told, "I am the one who checks rings and wouldn't let this slide." Yet it clearly did slide, and I felt there was no real accountability for how the ring was returned to us. I asked for a contact above the manager and was told that information was confidential. so there was no one above her that I could speak with directly. I later asked if they could call me, only to be told they were on vacation and, if they did call, it would be a in "incognito mode." Phone number...So honestly, I feel like a hopeless customer. I can't speak to anyone above the manager, and upper management feels completely inaccessible--and truthfully, a bunch of crooks hiding under rocks. I understand their standard return/exchange policy, and I take full responsibility for not addressing the issue sooner. I'm a truck driver and frequently away for work, which contributed to the delay. On the day I brought the ring in, I checked Fred Meyer's website beforehand and saw the stated 60-day return and 90-day exchange policy, so I understood that I was outside the normal window. Also at the store I was told it's actually 30 days, however the stores website at this location stated 60-90 day exchanges. I also understand that Fred Meyer Jeweler has contracts and policies they have to follow. However, I don't believe having a contract should mean customers can't have other issues considered when something like this happens. This wasn't buyer's remorse--the ring failed, was repaired, and came back in unacceptable condition. They offered me everything except a full refund, including exchanges. I didn't want another ring, nor did I want this ring back because I genuinely believe there is a design flaw. I worried that if I exchanged it, I would only end up back in the store asking for repairs again. I even tried to settle for another of the ring but asked for a free warranty going forward, especially after being told the previous repairmen "were not good." Instead, I was offered a gift card to Fred Meyer... I didn't spend this much money for grocery's.... it's my lady's proposal ring. I'm not here looking for a gift card to buy a bunch of groceries. I want to feel respected and understood based on my experience as a customer. At this point, I don't want another repair or exchange. I wanted a fair resolution to a situation that was not simply me changing my mind about a purchase. This was supposed to be a meaningful proposal ring, and Fred Meyer's jewelry department has turned it into an incredibly frustrating experience. I expected much better. To anyone ever considering Fred Meyer Jewelers, I wish you nothing but the best. But there are much better people to work with. Harry Ritchie's is the GOAT, and I honestly wish I had never considered this place to begin with. This is absolutely my last purchase ever from this business. Horrible across the board. Godspeed, and hopefully nobody else runs into an unfair situation like mine, because when you do, your gonna be locked in and not understood- I don't want anything to do with this business again so I simply excepted the same ring (new) resized. No warranty. I will get repairs from someone else. Goodbye Fred Meyer jewelers and not another dollar more.

I hadn't been to Rice's in years. I don't know why. Part of it probably was convenience. It's…read morenot on my normal route. It's a special trip. I usually commute by bike, so that's a bigger deal, especially since it takes some cycling on less than ideal streets to get there. I recently needed some wound management supplies. On the way home, my friend stopped by Bi-Mart first. I am a big fan. They didn't have what we needed. We went by Rite-Aid knowing they are usually the most expensive. They apparently carried one of the items we needed, but they were out of stock. We did take note of the price. I waited in line to ask the pharmacist in case they had some other things in back that weren't on the shelf. They told me to go talk to the other part of the store as they just dispense medication. Another line, and I got a cold, "Nope; if it's not on the shelf we ain't got it." We were going to head out to the other Bi-Mart and Safeway next, but decided to stop at Rice's on the way. I am glad we did. My friend didn't want to stop there, but my friend's mind has now been changed. Not only did they have all the items we needed, the prices were much more affordable. Did I mention the staff is very friendly? No. I guess I didn't. Well, they are. Helpful and friendly. Even though it's out of the way, I think I'm going to tell my doctors to change all my prescriptions to Rices. If that helps keep them in business, it's a no-brainer. Small independent shop that cares about the community, unlike Rite-Aid which is a huge corporation - allegedly number 148 in the Fortune 500. Far more personable. It reminds me of growing up in the '70s. One of our neighbors was a pharmacist at an independent drug store nearby. We always used that pharmacy for the same reasons I'll always use Rice's now.

I love Rice's pharmacy because of their personal, small town feel. Someone is always available to…read moreanswer questions and although they're busy, they never make me feel like they're too busy for me. The drug store has all kinds of interesting items and gifts as well as the usual over the counter things you might need.

The Prices are amazing!!! --- staff are really sweet!! ( when I had been checking out-- I went to…read morethe self checkout line and asked an attendant if they took tap... unfortunately they hadn't.. so... I asked her if it was okay If she held my stuff for a second, ( cuz I was mid between checking out) she said yes, I went out to get my card( she saved what I had on the screen ) --- I let her know I wasn't done scanning items , she said she was sorry ( which is so silly!!! ) but genuinely it was a good experience!! :) amazing staff, all around good vibes & I'll definitely be going again :)

Just had a self checkout attendant tell me to put my basket away while my hands were full of…read moregroceries while he was sitting on a stool doing nothing (no other customers at self checkout). I will not support a store that allows their staff to do the absolute minimum. I will be returning my groceries in the morning. Do better!!!

Wait, there's TWO Hirons in Eugene!?!? I went to one on 18th last week and found this one on…read moreFranklin while going to the Korean eatery next door. This place didn't seem as big but seems like they pack a lot more items compared to the other location. The aisles are just a teeny bit narrower at this location as well. I was able to get a nice shower hanger for five bucks and some braided floor mats for a great price. Add on knick knacks and I walked out almost a car load of everything I did and did not need. This is a family owned business so I'd rather spend my dollars here than a big box store. If you get a chance, definitely give this store a try before heading to the chain stores. I guarantee you'll find what you need here. *They have a lot of souvenir and Oregon duck items too!

Wow! Honestly we were a bit overwhelmed with the massive selection of well, EVERYTHING. We just…read moreneeded some otc medicine, but damn, we will back when we have some time to shop! Staff was friendly and helpful, too.

One of the nicest Walgreens that I've ever been in! Wow! Huge, bright, well lit, stocked, and well…read moreorganized. With lots of parking, on a convenient intersection right off of I-5 and near the Woodburn Outlets, it's very convenient to stop here. And it's spotless - even the bathroom! Really have no idea how so many people have given this store a low rating. I'm an inner City girl, live downtown Portland and have to walk past multiple tents and step over people to get in Walgreens, harassed for money to and from my car. People, seriously, be thankful! Picked up some items I needed, and grabbed some dark chocolate covered marshmallows Easter eggs because the basket in my kitchen counter somehow got raided! Those working here were are friendly and were delighted when I told them how impressed I was with the store. Will definitely stop in when I'm in this area, shopping at the outlets or heading out to the Wooden Shoe Tulip Festival, Schreiner's Iris Farm or Sauvie Island Dahlia farm. Seems like I'm in Woodburn frequently, especially when the gardens are open!!

The worst when it comes to medicine and prescription!!! Don't know what inventory they have, when…read morethey'll have it or anything it's crazy!!!!! The pharmacist lady Abby herself is a horrible person to talk to costumer service is incorrect missing empathy and the lack of language art is horrible !! Medicine is not a joke especially when someone needs it !!!!btw the pharmacist name was ABBY she is HORRIBLE!!!!!!