Old gas water heater was on its last leg, and started to leak like sieve. Submitted request for…read morequote, and it took less than an hour for Jimmy, the owner, to respond. I wasn't sure exactly what type of replacement I wanted; tank less or traditional. Jimmy was upfront and honest with all the options and explanations. I really appreciated that, and it helped me make a decision I was happy with. My old natural gas tank heater was 40 gallons. I always felt there wasn't enough hot water even with just 3 people in the home, probably because it was supporting a 3 story brown stone. Jimmy found a nice 50 gallon one, and scheduled next day installation. His team was on time, courteous, asked for water shut off location, and began the install. I was upstairs doing work. Couple hours later, he let me know it was all done and walked me through the work and the new electronic gas and pilot control unit on the new system. He even installed a new ball valve and gas valve at no extra charge. I've used other plumbers in the time I have been up here, and never have I had the exceptional customer service, quality workmanship, and cost effectiveness that J2 plumbing offers. They are my go to for any future heating and cooling work. Highly recommend J2 for any heating or cooling work you need. They are a top notch outfit.

I had an appointment with another company but wanted something sooner. J2 came within an hour and…read moreimmediately fixed the issue for heating and found a problem with the corrective action for air conditioning. Johnathan was extremely personable and professional. I am extremely pleased with their service and will use them again when needed.

Amazingggg! Got here Before 8a.. Almost done 9a.. An Entire…read morePorch.. and I have My Fridge coming today and the Company hasnt even opened yet, But overall so pleased with this service Im convinced today will be a Great Day! I would Recommend these Guys to anyone!

This company is great! We needed some minor repair to siding along our roof, and they were prompt,…read morequick and professional. The price was very reasonable, and they were also great at keeping me informed when they were running a few minutes late. Highly recommend.

I needed a furnace replacement and I made a call to Comfort Mechanics and Amanda was very pleasant…read moreand scheduled Jeff to come and give me an estimate and was very prompt, friendly, knowledgeable and considerate. Jeff and Nate installed a new furnace within a day and I was very pleased with their services and how attentive they were to the respect of my home and my dog. Comfort Mechanics will be my first phone call when needed as I will be using them for all my future HVAC. I highly recommend Comfort Mechanics. Thank you for being there when I needed you all. AWESOME PEOPLE to have in your corner.....I greatly appreciate what you do for your customers.

I lost my AC unit during the hottest stretch of the summer. Amanda and her team responded promptly…read moreand sold me the best unit at the best price. They don't pressure you to buy something you don't need, however were willing to quote any unit you might be interested in. The crew led by Jeff, Amanda's husband, was polite and efficient. I highly recommend them for AC work and plan to get a service contract with them for heat and AC. Great outfit!

This was by far the worst experience with a plumbing company I have ever had. For background, i…read moreused to be a plumber. My wife called these people for a clogged kitchen sink. Their tech showed up, and proceeded to try to plunge the clog, despite being told that we have tried that. He then left to get a snake. He came back with a 1/4" 15' hand crank snake that might as well have come from fischer price. A plumber going to a clogged line call without a snake is just about the most idiotic thing i had ever heard . . . or so i thought. By this point, i was on a phone call for work when i hear blood curdling screams for help coming from the basement. This genius had decided to cut a hole in the pipe (without talking to anyone) and was trying to catch the drain water with MY bucket while standing on MY step stool in my finished basement. He then tried to tell me that he had to cut the hole, because his 15' snake couldn't reach the clog. He then claimed that because there was grease in the line, the whole line would need to be replaced, which couldn't be done until the next day. He wouldn't leave without getting paid and promised to send me an estimate to replace the line. To sum up, they demanded $330 for doing absolutely nothing, except making a mess and cutting a hole in my pipe. The next morning, i called because i had received no estimate. I was told that it would cost $600+ to replace the pipe, and that i would be charged a cancellation fee if i refused. Instead, i called a real plumber who came with a real snake and had the drain cleared inside 30 minutes. That and repairing the pipe cost less than what Burnell had charged for nothing. These people should be arrested. Except wait, they already were. https://www.timesunion.com/news/article/Owner-of-Hudson-Falls-plumbing-business-used-17380012.php

Recent services with Burnell's Plumbing have resulted in poor customer service. I had two…read morescheduled appointments in which after more than 3 hours past the appointment I called to determine the status of my scheduled service - only to be told there had been a change in schedule and I would need to be rescheduled. I generally don't mind being rescheduled but pro-active communication so I am not left waiting for technicians would be nice. If they are holding a 50% deposit on work, I would expect bettter communication with the customer on scheduling the service. The technicians while friendly and polite, have been inexperienced, resulting in small mistakes I don't feel are appropriate to deal with when paying for service. Including missing thread seal and forgetting to turn water supplies back on after service. Would not recommend.

I paid $300 Three hundred dollars to have a kitchen faucet replaced. the guys were here for less…read morethan an hour. I had to buy my own faucet. This company robbed me of my hard earned money. In total $414 for a faucet. Very disappointed customer who will never use this company again.

Very happy with the work they did Fair pricing will use them again The Quality of work was good…read more and value was top of the line

We needed a new kitchen faucet replaced and Scott is amazing! He was quick, professional and…read morethorough. He even recognized a pipe that he had previously installed from a couple of years ago. The team here is fabulous, and Scott is the best. Thank you!

We have used On Call Plumbing for years and their expertise and prompt service have saved us many…read morethousands of dollars over the years. They have done many small and medium jobs for us ,but an example of a big job would be when they rebuilt our AC unit for a couple thousand vs 20K cost for a new one.

While this company's concierge service was decorating a local Saratoga house (as they do every…read moreyear) with mostly absent homeowners, one of the staff they employ to do the work was absolutely rude to a neighborhood of year round Saratogian residents. Using a lift crane to decorate their customers home they completely blocked the street for hours and yelled at the residents to "go around the block" and at one point even gave the middle finger to two of us. Rather than say "sorry for the inconvenience and would you mind going around temporarily", they chose to be extremely rude. I find this unacceptable for a company that touts themselves as "local".

Everybody's contractor experience is unique so please read my review with this in mind…read more We moved to Saratoga in 2009 and bought a "problem" home... a Victorian which had been carved into units by owners who had little regard for the integrity of the building. Our goal was to restore it to its original liveability as a single family home. Teakwood has a reputation as expensive and our initial bid, to do everything on a wish list, was pretty high. But they worked with us and a revised bid was significantly lower and we went with them. This bid entailed a clear-eyed distinction between "need to" and "nice to" improvements so we ended up with a price we were happy with. The quality of the work, both by Teakwood carpenters and their subs, is superb. Teakwood has a philosophy of assigning a master carpenter to oversee the job and our guy, Dan Decenzo, could not be better. Josh, the guy who did a number of built-ins, is a master of his craft and we now have benches and bookcases that look like they have been there 130 years like the rest of the structure. We were offered a 1 year satisfaction guarantee and I'm prompted to write because, well over 1 year after the fact, Dan has been back recently to fix a couple minor things. Bottom line, we are really happy with Teakwood and would definitely recommend you bid out your project to them.

Please search this scum thoroughly on the internet, which I did not do and thoroughly regret it…read more Just like the many many other reviews that you will find Jessie ripped me off as well. Still waiting a year later for the return of the deposit after experiencing his shotty craftsmanship, constant bullshit lies, begging for more money because he underestimated that initial phase of construction, and just an outright criminal. But like they say everything comes full circle. Jessy will be in handcuffs very shortly folks mark my words.

DO NOT DO BUSINESS WITH THIS PERSON…read more I'd leave 0 stars if it were an option. After contract, did very minimal work & left me high and dry. Never heard from again, just stopped showing up. Criminal!