Went to kne's mreaine today 3/11/26 Keith at the counter…read moreis great customer service helped me with all my needs real stad up guy. Thanks Keith

Very helpful and knowledgeable staff went out of their way to see that I was able to get all that I…read morewas looking for. Their prices are most competitive.

I had Bay Marine Boat Works haul my boat out for a bottom job and other maintenance items. They did…read morea great job and were very friendly and easy to work with. Price for the work they did was more than fair.... actually less than I was expecting.

Excellent service! Took Great care of us from start to finish on purchasing our new boat! Very…read moreknowledgeable. Deep cleaned and detailed our boat before picking it up and made sure it was water ready! Made sure we had everything needed for first time buyer on the boat. We will definitely use them for all of our future boat needs!

Im not too happy at all…read more First let me say that the people at the desk are very nice and this is probably not their fault. I think maybe the company is owned by greedy people. I took my tiny little boat in there to have the engine checked out because it would not run correctly. Just a 25 HP motor. They quoted me about $150 to diagnose the motor. I left it there and after a few days they called to tell me that it was a bad fuel pump. I had already pulled the pump and tested it and told them that. They said it would be around $600 for a new vct and fuel pump. I told them that could not be it because I already tested it. They said they would re diagnose it and after a few more days they told me I had low compression on one of the cylinders and that I needed a new powerhead, basically a new motor. They then told me that they had almost $1000 in billing on checking it out which shocked me because the bill was supposed to be about $150. It gets better, keep reading. So, they said Suzuki was offing a special trade in deal on new motors and if I let them keep the motor I could buy the new motor for about $4400 give or take $100, I am going from memory but it was around that price. What a deal right? The other option was for me to pay them about $500 (a reduced price from the almost $1000 they claimed they had in billing on checking my motor out) and take my broken motor home and not buy a new motor from them. So they overcharged me by a lot and were holding my motor and boat hostage. I called around and found a great dealer in Florida (boat max marine) who sold me a brand new motor for $500 less than roughwallet quoted. (it was the exact same model number) AND that included free shipping and no sales tax. I called roughwallet before pulling the trigger to see if they could match the price and they would not lower their price AT ALL! So, the special they claimed that Suzuki was offering (a limited time offer) seemed to be a complete sham. How could Suzuki's offer be real if I could buy the same motor from another retailer for less money without giving them my motor for free. If there was such a real deal from Suzuki it is my opinion that rough water marine would be keeping the money that should go to me. So I paid the raping fee of $459, took my motor and boat home. I purchased the new motor from boat marine max and installed it on the boat. I then advertised parts off the motor they said was bad and to this date have sold over $2000 in parts off of that motor and have a lot left. Also I found after selling so many parts that the power head appears to be good. It had a bad head gasket. So I paid rough water for a bogus engine report. It did not need a new power head at all. There were other occasions where I purchased things from them. They are very proud of their pricing but are comparable on some things with Furlands in Gautier where I will be purchasing in the future if I need things in a hurry instead of ordering online. It is important to note that to get that deal from boat max marine I did not have to give them my old motor. I got to keep it so rough water marine was going to make money on my old motor, thousands! and they wanted me to not only give it to them for free but on top of that pay $500 more for the new motor they claimed I was getting a great deal on with my trade in. I dont feel the need to ever darken the door of roughwater ever again. I feel that roughwater marine is like a casino, if you decide to do business with them you most likely lose every time.

Well I had not done any maintenance in seven years on my 2014 Airstream. My bad for letting go that…read morelong. Luckily I came across Dave and his courteous staff. They fixed my not functioning rooftop AC, replaced and packed all my wheel bearings, installed two new LED taillights and replaced my broken ceiling fan. Fast, courteous and very feasibly priced. Superior service and reliable work. My Airstream is good for more adventures and family fun. Thanks Dave,

Excellent customer service. Always quick to respond to emails or phone calls. Quality workmanship…read morewith a thorough explanation of what's being done and why.

The only place in town to carry the accessory I was looking for. Saved me ordering it over the…read moreinternet, and the additional fee for installation I felt was very reasonable.

So far they have been responsive and very courteous I'll let you all know how it goes as to product…read moreand pricing

I called Captain Jay and told him I was bringing my dad to the Beau Rivage and wanted to charter a…read moresailing cruise to celebrate his 85th birthday. Captain Jay recommended a morning cruise as temperatures would start in the 70's rather than the 90's this time of year. We had a fantastic experience! The boat slip is so close to the Beau Rivage and Hard Rock casinos it's only a couple of minutes drive. We saw dolphins on the way out and back in, and were allowed to handle to ship's wheel a good portion of our voyage. Captain Jay was a joy to be with, extremely knowledgeable, and has an absolutely gorgeous yacht! Highly recommend adding a trip to your Biloxi visits!

I was travelling to a convention in Biloxi when I picked up a large screw in the back tire of my…read moreGoldwing along I-10, somewhere in the middle of Florida. I was able to get a plug in the tire to get me to Biloxi, but frankly I didn't really trust the tire anymore, and wanted to get it replaced. I had called around locations in Pensacola earlier that day, but none of the stores in that area had a tire or space to do a tire replacement for me, so I nervously made my way to Biloxi, where I found South MS Powersports. They had the tire and the time to get me back on the road safely and confidently. The store is a decent size and they have a solid selection of bikes for sale. All of the personnel were nice, asking if I had been helped and making sure I was comfortable while I waited. The tire replacement itself took less than an hour to complete, which I consider to be fast since the Goldwing is not an easy bike to work on in terms of the rear wheel. There is a lot of stuff in the way of that wheel. The price for getting the tire changed out was also reasonable, and I was on my way in no time. Thank you South MS Powersports for helping a rider out! You guys saved my butt!

service department is the worst. bought a used bike- clutch went out- bike was under manufacturer…read morewarranty so brought bike in and service department said replaced clutch . 2 weeks later clutch goes out- called service department and took bike back service dept says it was customer misuse - bought clutch kit myself and replaced and it was obvious all this place did is change fluid. new clutch hasn't had issue since. now took in rear wheel to replace rubber get it back missing spacer call service dept says they don't see it anywhere- but the parts dept walks back to shop and finds it immediately. their service department people are rude and unreliable. Kudos to the parts dept because they rock and the worker was going to order and pay for the wheel spacer himself. so if you buy a bike there DONT use service department

Good service & expertise - overall great folks. In this area, don't go anywhere else!read more

They repaired, serviced and have a company detail it !!! Excellent service, great prices even…read morebetter people!!!! This is the only place that I take my 2011 CVO RG !!! If I could rate more stars - I would!!!!!!! Tell them Joey sent you, and ask about the audio/ stereo upgrades!! Awesome work, thanks again guys