This place is awesome. I have a very old chair and they got it up and running again. I highly…read morerecommend them

Everything! Super helpful staff, and very knowledgeable. Donna helped me when my Dad was dying.read more

Great customer service! Went in to look at walkers. This young woman was kind, and so…read moreknowledgeable. It was a great experience and I would go back there any time I need their help.

A helpful staff and a good selection of the item I was looking for. Convenient in-town location,…read morewith decent parking and an easy in and out.

I stopped in to Bellevue Heathcare and they were so nice to help me out with fixing my brakes on a…read morenew walker that I had purchased online. Thanks to the worker that helped me, my brakes work great now! Thank you for going above and beyond!

Brad and the repair gentleman (I'm sorry I couldn't remember your name, sir!) were a breath of…read morefresh air. I bought a wheelchair for my partner and it was easy and everyone was friendly. Not even a full week later, the wheel got caught in a sidewalk crack and the bracket that holds the front wheel got bent out of shape. I brought it in the next day and they jumped right on it and went absolutely above and beyond to get it repaired in just a short wait. You can tell that they both have passion for the quality of people's lives. I would recommend them to anyone!

Tara, Jeremy, and Hugh were amazing! their customer service has been above and beyond turning a…read morevery stressful time. My husband had emergency surgery for a pacemaker. He is 6'2' 260 lbs. I am 5'1'. We needed a wheel chair. I called several places they were either not helpful or they could order one; and it would be here in two -six weeks. Tara was extremely helpful and empathic. Tara made sure they had wheelchairs in stock that might fit my husband. She told me to make sure the doctors referral had the chair pad and leg rest on the referral. When the doctor forgot to add the leg rests. She waited while I called them and they resent the referral. Tara offered to have Jeremy come to our house to fit my husband in two days or I could bring him in that afternoon. We needed a chair as soon as possible. He had appointments and he was limited on how far he could walk with his walker. I was able to get my husband in the car and drive him out to Rotech. Tara then brought a wheelchair out to the car. We then went inside and tried three different chairs to get the right fit. Tara helped as I transferred my husband from chair to chair until we found the right fit. Hugh came in and showed me how to adjust the leg rests, lock, fold the chair and other adjustments we could make on the chair. He then loaded it in the car for me. The chair is super heavy. So, I called back to see if we had any other options and Jeremy said, he would order another chair and we could come try it out when it arrives the following week. I appreciate the excellent customer service. This Rotech team made the rental process and value for what we are receiving an excellent experience. The care they have during this very stressful time has been so appreciated! Thank you!

From the owner: We are dedicated to working with healthcare professionals to help you manage your health and…read moremedical treatment in the comfort of your own home. We offer a comprehensive selection of home medical equipment and services including respiratory devices, home oxygen, PAP therapy and supplies, wound care, airway clearance therapy, and home medical equipment. Our goal is to enable you to manage your care at home and live a more comfortable and productive life, every day.

I have been on supplemental oxygen 24/7 since August 2025. Recently we attended a conference in…read moreEugene. This required working out the logistics with Springfield NORCO, requiring a concentrator for the overnight stays at the hotel, and tanks for the sessions during the day. Our local NORCO branch supplied the tanks. Springfield provided the concentrator, hose & cannula. They delivered it to the hotel prior to our arrival, and simply could not have been more helpful. Overall this has been, and continues to be my personal experience with NORCO.

I was having trouble with my CPAP machine so I called Norco for help. I was quickly given an…read moreappointment to bring it in to be checked out. A technician named Wendy helped me. She was thorough, knowledgeable, and so very helpful. She answered questions and solved my issue. I have always been treated well at Norco!

Went in as soon as they opened. Got me needs met quickly and they are really reasonably price for…read morerentals (knee scooter). Id use them again and there is good parking on the street (Charnleton). Person that waited on me actually was on a scooter too so that was helpful to see how it all worked.

I am so overly pleased with the service and the attention to detail that I received with trying to…read morepick out a wheelchair for my dad. Jennifer was amazing, great customer service, very knowledgeable. I would highly recommend Shaw med for anyone that needs medical equipment!

Did have great service but it take nearly three month to get new mask…read more It order Not arrived Not cleared Need to re order Hope is a one off time things like this happened

I like their customer service because they are a local company and someone always answers the phone…read morerather than having to go through a phone tree or leave a message like other companies. And the therapists are very helpful and accessible.