Great experience all around. The front desk was super patient and helpful. You can tell by the time they took fitting me for this boot that they care about their patients. I left way more comfortable knowing that I had the correct type of boot now for my fracture. I got a breakdown of all the functions of the boot and how to properly wear it. Also got a heel wedge for my other shoe to balance out the height difference, which my hip was already hurting previous to this. I already feel the difference and I barely got it today. Would recommend coming here to anyone. read more

Performance - Air cast camboot - Orthotics Near Me - Santa Monica, California

This is one of the best orthotics I have ever been to , I have a collapsed right arch and they came with the best orthotic I have ever had. ( I had this problem since the 1980s). Over time they had to make adjustments and had to try different angles until it's right. I am very happy I found them and have recommend them to others and they were impressed with their results. read more

We cannot recommend this business and Al ( the owner) enough! He got my husband, a very sudden and recent amputee, up and into a prosthetic leg and walking in about 4 weeks. Al is just a miracle. We felt so desperate and knew so little about the process and the first business Kaiser referred my husband to was so awful and cancelled and delayed his appointments. Enter Al- our knight in shining armor, from the moment we phoned he took the call immediately- no waiting on hold, and told us to meet him the next day! We just couldn't believe it! He is thorough, caring, knowledgeable and patient. This is the best prosthetist in Los Angeles by far! We recommend without hesitation. Great front office staff too! Ten Stars! read more

Update: Despite the owners dismissive response, note that my appt was on the 22nd of August 2024 and I posted my review over a week later (not "the next day" as so boldly and falsely claimed . Specifically so I could have time to cool off after the awful experience. Initially I was not going to post a review at all however, after continuing to be upset despite after a weeks time I realized my experience was too negative to not share. My experience is not alone as after a series of calls with the office I reached out to my insurance company to try and get the authorization myself and they were so rude to the representative of my company that the insurance company informed me that they would be filing a complaint as well. Furthermore after seeing this review I received a call from the office attempting to gaslight me about my experience and tell me "we thought we were so kind" and demanding that I take down the review (which I never do, if appropriate I would've simply updated the review). Given that I refused to take down the review, my service was denied and my prescription returned. Nevertheless, you can always tell a healthcare providers true bedside manner by how they treat those who they don't agree with. Note below in all the responses by the owner to negative comments by other patients. read more

Extremely rude, unprofessional. Went in for sizing of a boot as am having foot surgery . It's a one man place. The manager was the person sizing. Very condescending, I was not comfortable with the sizes he presented.he kept telling me I had big calf's. Made me very uncomfortable. By the way, a size 7 women show is not small read more

Not a place I can recommend. Generous with their time, but I needed a socket I could use. They recommended a built in liner socket, said it would be confy. I had constant abrasions from the socket. Went back many times. Received bandages and patches for the issues I finally gave up. They said they did their job, I would have to go back to VA to get a new authorization for a different socket. VA said I should of left the socket at "Performance" but I couldn't at the time it was the only thing I had that kind of worked. I went elsewhere for a traditional liner and socket setup that works. There are other places out there that will make things right. read more

Amazing service by professionals. The care is tops! I will always get a phone call after my appointment from Kim who makes the appointments as does the follow- up. I haven't experienced better care from any professional like I do at Performance Prosthetics. I highly recommend this business!!! read more

I must give another review of this company. Al is very knowledgeable, kind, patient with my husband's appointments. It took a few adjustments but very much worth it. Larry has severe pain on his left foot (tendon) and he could barely walk and we were recommended by his podiatrist to this business. The brace recommended by his doctor was pale in comparisonto what Al gave him. He walks normal and without pain with the brace Al gave. We highly, highly recommend this place. read more

Al is fantastic, very knowledgeable with a kind and generous heart. Larry had so much pain on his left foot and Al patiently answered all his questions and helped him got the best brace ever. He is so pleased with it. His staff are all kind as well. We highly recommend his company. read more

I did get the most perfect leg brace from VOGUE PROSTHETICS and I am grateful... AL- You are a lier- my physical therapist was with me at the time of the visit and also dealt with you and your rude staff. You do not belong to this job. The reviews on this business are false and from out State. Beware! read more

I saw the top guy in Los Angeles for orthotics and they were so painful I couldn't wear them. I went to UCLA. They x-rayed my feet. They said their orthotics were just as heavy. I was completely lost as what I was going to do and my friend noticed the sign in front of the building. I thought I have nothing to lose because I couldn't walk with what I had.Al was fantastic in making a pair for me adjusting them 3 to 4 times . he measured my feet watched me walk, which the others had not done, and he finally came up with a pair I could wear and finally get on with my life I FEEL SO BLESSED TO HAVE FOUND PERFORMANCE PROSTHETICS AND AL! read more

I can't say enough good things about the fine people here, great service and craftsmanship! My custom orthotics are a game changer.

Al was so fabulous when I went to get fitted for a knee brace. I had 2 fittings ' he was so patient and understanding and generous with his time. Everyone in his office was great,Kim was really friendly and called to confirm and set u[ the two appointments. The brace is perfect. I cannot give enough accolades to Perfomance Prosthetics they are the best. M. M read more

I went to order my special shoes. Art took care of me. He is the most thorough person I ever met. The previous place I got my shoes ever measured my feet like Art. What a professional. Kim the front desk lady is a very polite and professional. read more

i had to have my foot and ankle measured for a brace I had the best care for this type of clinic everyone was super friendly and very helpful best ever office staff would refer Hanger clinic to anyone that needed them read more

There is no one else hey are the best I'm a very difficult patient because of where they cut me in the hospital I'm not going let them cut me again . But I moved out of town and they still go over and above to help me in anyway BIG Shout out to Albert Steve and Kim and the rest of the crew you guys are the best! read more

Dependable staff Always answer phone Courteous support staff Amazing administration Rev.Geist SM mrrobotfanman@gmail.com if u have questions as a patient for me to answer read more

I had the pleasure of working with Al for my 93 year old Mother. He was sensitive to her age and need for a knee brace. He found the perfect osteoarthritis unloader to relieve the constant pressure . It has made a huge difference, she no longer drags her leg. She is able to bend her knee and lift her foot. The two receptionists are lovely. They are accommodating and got my Mom in quickly. I highly recommend with confidence. read more

Performance Prosthetics and Orthotics get Five Stars because they created custom orthotics for me that stopped my severe and constant ankle pain. My new orthotics are larger than any I have had before. I did buy wider shoes with insoles that would come out to accommodate my new orthotics that have stopped constant ankle pain. These are not the typical small, narrow, and flimsy orthotics as I have had at least ten pairs of these kind in the past and they failed me. These very custom orthotics save me pain and I am very thankful and appreciative for these orthotics from Performance Prosthetics and Orthotics of Santa Monica. This is Tim T. of Camarillo. With Yelp since 2016. read more

Albert and Stephen are two of the best orthopedics in the field. They really listen, understand and work closely with you. I've been a right leg amputee for almost 15 years and have been Albert's client for a few years now. Before I met him, my prosthetic leg was not the most functional and reliable. I had an awful gait and would have problems with how my stump sat in my socket. When I switched orthopedic groups, Al immediately noticed the problems with my former prosthetic leg. He went to work and constructed an amazing new prosthetic leg for me. I can now stand, walk, and run which were things I could not comfortably do in the past. I feel extremely lucky to have found this place. Much thanks to Performance Prosthetics and everyone there. read more

Performance - Orthotics Near Me - Santa Monica, California

I broke my foot and had to come here to get a walking boot and a pair of crutches. Al was extremely helpful in finding a boot that worked for me, swapping out the first two boots we tried because they were too tight. He then gave me a quick lesson in how to properly use my crutches, and I was on my way. The receptionist I spoke with was extremely polite as well. After a high-stress day of dragging myself around to doctor's offices with a broken foot, it was a relief to end the day with a pleasant experience. read more

What can I add or say? Al, Steve and the entire staff are awesome, excellent and down on the beach...Moondoggie and Gidget would say...BITCHIN... I lost my left foot on February 20th due to diabetes...I'm now up and mobile, and have been so since late April. No walker, crutches or cane. I owe my mobility to Performance and their excellent service... read more

I am a right leg amputee with a very short stump. I was referred by the state of California to get my whole leg done. Albert and Stephen approach the problem like anybody else, they listen, let you participate in the process and make you feel like you are part of the family. Extremely effective and creative. Best fitment ever! Highly recommended! Don't hesitate, just go and have the best experience ever. George read more

I fractured my ankle quite properly about a month ago, and I just have to say that the staff at Performance made my recovery as painless and efficient as possible. It was my first fracture, so I was worried my ankle would heal improperly and I'd have pain, however intermittent, forever. Albert & Steve answered all of my questions, gave me tips for long-term rehabilitation, and provided a Camwalker that was both perfect for my need & pleasantly affordable. Subsequently, I'm essentially pain free, strengthening exercises notwithstanding... LOL. I truly hold the staff of Performance Prosthetics in my heart. ¡¡¡THEY ARE HIGHLY RECOMMENDED BY ME!!! read more

I'm taking the trouble to make this my first review on Yelp because I'm so enthusiastic about how good Al is at his job, which has helped me continue to be good at mine. He is knowledgeable after decades in business, so he can answer my questions clearly. He has a friendly and relaxed manner, which makes me comfortable asking questions. He is prompt and moves around his office rooms quickly, as if our time matters. And he offered me assistance with extra pieces to my complicated knee brace that will make it even better. I'm lucky to have found him. read more

My experience with Al and his staff at performance prosthetics has been terrific. He is extremely knowledgeable and caring. You can immediately tell that he knows what he is doing from the minute you meet him. Not only is he smart, he is comprehensive in his approach to your problem. If you have any need for orthotics or any help with any prosthetics this is absolutely the place to go! read more

I can't say enough good things about this place! I'm a congenital amputee (born without a left foot) and I've been to several prosthetic places throughout my life. What distinguishes Performance from other places is that they actually listened to my concerns and designed a prosthetic to fit my needs. It fits perfectly and is super comfortable! I'm not exaggerating when I say it's the best prosthetic I've ever worn. I specifically worked with Stephen, who is awesome, but I was impressed with everyone else at Performance as well. I'm incredibly happy with the final result and they've gained a customer for life! I highly recommend Performance to other amputees. read more

Rude staff and they had nothing in stock for me. Had to come back after UPS truck arrived.

My experience was bare none some of the best I've had in the medical prosthetic industry. Al at Performance Prosthetics really went above and beyond, called my doctor's office who sounded like they made a mistake on an authorization order and honestly, completely made my day. Even fabricated some velcro to help with another device I had (which apparently is impossible to find). Here's the story: My Mother had shoulder surgery. And now guess what... Now I need shoulder surgery. So in my haste of trying to recover by summer and book surgery quickly, durable medical goods aren't easy to find on-the-shelf. My doctor said I need a good brace and an ice unit to control inflammation and pain. Well guess what? No one on this planet apparently carries either. Both companies my HMO authorized had no clue what I was even talking about when I asked for a shoulder chilling unit. I had to listen to "breast pump" ads over and over... cause apparently that's the only durable medical goods that make money. Luckily, my HMO had my brace authorization at Performance Prosthetics. Then I went to see Al at PP and whoa! He immediately knew what I was talking about, saw my authorization and noticed the brace was the wrong type. Hooked me up with the right one, and fabricated some velcro straps to replace a missing part on the ice chiller my Mother luckily had left over from her surgery. You don't find service like this in L.A. Ohh and no, I don't work for some review company hired by PP. This is legit and it really did make my day :-) read more

My job requires me to be on my feet all day causing me back pain,my Dr. recomended me this place and they were awesome,took great care and are super nice,I totally recomend! read more

Albert and his staff are Amazing!!!  They are professional, extremely knowledgeable and truly caring! Thanks to Albert my mother's back fracture is now healing properly. He put an end to the hideous nightmare we were going through! The second, we handed Albert the doctor's prescription. He knew exactly what the doctor was ordering and he had this one of a kind back brace in stock! This back brace prevents ALL movement of the spine. So, it can fuse back together properly and in a timely manner. We had gone to over 7 places and wasted over a week looking for this brace. It was so frustrating dealing with people who just wanted to sell us what they had in stock, which had nothing to do with healing her problem! Even worst, they didn't even understand the doctor's  prescription!!! This is why, Albert is heaven sent! Thank you for taking care of my mother during these hard times. read more

Beyond impressed with the dedication and care for their clients. After going to numerous places I finally landed on the right place. Steve treated me so kindly and listened to everything I had to say. For the first time in my life, I can say that I'm happy with my brace. read more

3 plus years of hip pain and I was sent to see Al Rapoport. He did what no one else had done which was to look at the biomechanics and measured my legs. The simple addition of a 3/8" lift in one shoe has solved a long term problem I can't thank him enough. Kim was always super friendly and easy about appointments. No pain thanks solely to these guys and all the high priced doctors never thought of tha. read more

Totally deserving of 5 stars -- and more. I've been to 4 orthotics places in the Los Angeles area for custom knee braces and I have found no one who knows more about effective bracing and absolutely no one who cares as much about their patients. No fancy Beverly Hills Office -- no upscale trimmings -- just serious attention to detail and your well-being. Other places tend to know about one kind of knee brace made by one manufacturer and, no matter what you say, they're going to guide you to that ONE option. At Performance, Al and Steve are focused on getting you the right brace for your situation, whether it's playing a particular sport or just walking around without pain. They know the best features about all the braces I've ever worn or heard about and they will always be straight with you about what they think will work best. Unlike other places that don't even return your calls once they've gotten payment from your insurance company, Al and Steve do not want you to leave before they've solved every potential problem, no matter how small. And they make it clear that their door is always open to you if there's any problem whatsoever with your brace. I'm very happy to say I've finally found a local orthotics company with total devotion to excellence. No way would I ever go anywhere else. read more