We moved from Colorado and needed to find a Helzberg to get our rings cleaned. When we walked in…read morethere was no kind greeting just annoyed looks. We asked to have our rings cleaned and the women said "that's all your doing here" I said yes we have to get them cleaned every few months like the warranty says. She grabbed them and huffed away. Took about 20 minutes & she just came back and plopped them in my hand. Such a horrible experience!!!

Ivey went above and beyond to help my husband and I find the perfect ring. My husband came in and…read morepurchased a ring A few days before. He said that she was very helpful. I loved the ring he chose. We went back yesterday to have the ring sized. It was a beautiful ring, but my husband said if I saw one that I liked better, I could exchange it. There we're so many beautiful rings to choose, but Ivey's patients made the decision so much easier. She helped me find the perfect one for me. And best of all, it was my size. Thank you so much Ivey for giving us that WORLD CLASS CUSTOMER SERVICE!

Abner's in Good Hands -- Champ's Clocks is a Treasure…read more Some businesses are more than just a service -- they're a tradition. Champ's Clocks is exactly that. I first met Nick in 2021 when my grandfather clock stopped working. When the same clock needed attention again recently, reaching out to Champ's Clocks was an easy call. Nick worked me into the schedule without hesitation, and what followed reminded me why small businesses like this one are so special. Nick's father joined him on the second visit, and the experience became something far more meaningful than a simple repair. He shared the rich history of the business -- how the craft was passed down from his own father, and how they've been serving their community with this rare and deeply respected knowledge for quite some time. Listening to him explain the parts and the mechanics of a clock that has been in my family since 1984 was genuinely fascinating. I also had the privilege of experiencing their annual event, held the day before we spring forward, where the chimes ring out in celebration. It was a wonderful moment that perfectly captured how Champ's Clocks has become a true staple of their local community -- a business that genuinely appreciates the people it serves. During the event, we also had the chance to browse their inventory -- which was incredible -- and found the perfect clock for an upcoming milestone birthday. It was a reminder that Champ's Clocks isn't just a repair shop; it's a destination. Most recently, the pendulum became detached. I sent a photo of the part, and Nick not only had it on hand but came out the very next day. I had a scheduling conflict and couldn't be there -- no problem. They came in, completed the repair, sent a photo of the finished work, left the invoice, and had the clock set to the correct time before they left. That kind of trust and professionalism is rare. What also speaks to their integrity is that they could have easily recommended a full rebuild -- but instead they focused on preserving what I have, replacing only the parts that made sense to do together rather than attempting a repair that wouldn't serve me long term. They have always been mindful of cost and genuinely have my best interest at heart. That kind of honesty is everything when you're entrusting someone with something irreplaceable. Our grandfather clock -- named Abner, after my great-grandfather -- is the heartbeat of our home. Its rhythm, its chime, its presence through life's most meaningful moments makes it irreplaceable. Knowing it's in the hands of Nick and his father gives me tremendous peace of mind. In a world increasingly defined by technology and disposability, Champ's Clocks is a reminder that some things are worth preserving -- and that the people who dedicate their lives to that preservation deserve our deepest appreciation. Thank you, Nick, and thank you to your father and the entire Champion family.

WOW!!! What an amazing experience. Andy and Chevy gave us a tour of the store and were very…read moreknowledgeable about all of the inventory. We happened to be there at the top of the hour when all of the chimes went off...GOOSEBUMPS! We took [pictures and have been showing them to everyone who will look at them. If they do not have the clock for you, then you don't need a clock. We left our clock for repair and we were told up front that it may be several months before they could complete the work. We were OK with that. Thanks Andy and Chevy for a great experience.