I been getting my colognes from here for the last 3 years and I just seen their yelp lol idk why…read morepeople are upset , I legit payed $144 for Valentino while at macys is for $185. I get my dolce and gabana light blue for $65. No one can beat this prices !!!!

I've heard from a lot of people/close friends that they were treated like garbage. I was there as…read morewell when this happened. No one deserves to be treated that way! DO BETTER!!! You could have had multiple people buy your perfumes but now you have no one.

This is the place to go! They have all the same great deals but they have absolutely amazing/superb…read morecustomer service. Ask for Natalie if you want excellent service + a perfume guru. I call her this because I've walked in, described where I'm going and the type of fragrance I'm looking for and BAM !! She recommends amazing scents! She knows her perfumes and I will make the trip from Riverside to Ontario to get her advice/excellent customer service. I was treated very poorly at another La Mina de Oro location and left that location without purchasing anything. Natalie apologized for that bad service, said she would help me if I went to the Ontario location and she definitely made my day better. Thanks for everything that you do Natalie, don't change that sparkling attitude girl!

extremely horrible service. the young girl who works there isnt motivated to sell at all. she…read moredoesnt let you even smell the perfume. how are we supposed to buy? do not recommend this place. 0 stars if possible

Poor salesmanship and management. My dad went in looking to…read morebuy the EXACT perfume advertised as their tester. When he purchased the perfume, he realized he was actually sold the smaller version and was not told by the salesperson, Linely, that he was not getting the bigger version of the perfume as advertised. When he tried to return the perfumes, he was told he can only get store credit but AGAIN, he was not told this policy at the time of purchase. Overall, he was very displeased with the treatment.

0 stars if I could…read more Don't waste your time or money. Always check amazon.com before buying, easily 50% off at amazon. Do not purchase as they don't give refunds, only exchanges. I went back and they said they wish they could give me my money back... What a lie. If they did, they wouldn't have charged me double. They also tried to insist that the same products on amazon were fake knockoffs. Definitely learned a lesson today. There's no place here for companies like this.

This place is gone. Came here to get a xmas present and I guess the close down. Not even a sign on…read morethe door

Good inventory and someone always there to help you. They always seem busy especially during the…read moreholidays. Easy to find and it always smells good in here.

Love this gem!! Had the pleasure of meeting the owner! Brandon gave me EXCELLENT customer service!!…read moreThey have a little of everything and a great variety of lashes! I have found my new go to place :) Prices are extremely reasonable. Will be coming back without a doubt.

I honestly love this spot. I've been coming here for a long time. It's the best place to get all…read morethe best lashes. I do have one problem though, they are not always open when they should be. I just went by and it's closed! Today is Saturday and it's only 1:00. This is the most annoying thing. That is all. Other than that it's great & the owners are lovely people.

I only go to Ontario Mills for this store and Oakley. Absolutely wonderful customer service. The…read morestaff there are great. Wonderful products at a great price. Heads up. If you go there during their special sale, be very patient with the "other" customers. The "other" customers can be rude and intrusive. Be patient and the staff are more than happy to help. The staff are very tentative and calm--unbelievably calm. I felt overwhelmed shopping there that I offered to pick up drinks for them. They're amazing with customer service. :) To the staff: Thanks ladies for your help as always. :)

Salesman was so rude. I will never come back to this store. Didn't say hi after I said hello…read more Looked super annoyed when we tried samples. then said we have to buy something after trying just a few samples. Why have samples then. Boo.

Customer service is so bad I went to return a cologne and instead of the money being returned to my…read moreaccount the owner charged me again be careful with this place. Would give 0 stars if I could

Five Stars - Outstanding Service at Fragrance Outlet (Ontario Mills Mall)…read more I had one of the best customer service experiences in years at the Fragrance Outlet in Ontario Mills Mall. From the moment I walked in, I was warmly greeted by a friendly and knowledgeable staff member (Maashona) who took the time to truly understand what I was looking for. Not only did they guide me through an incredible selection of fragrances, but they also offered helpful recommendations based on my preferences--without being pushy. Their passion for the products and genuine desire to help made the experience both enjoyable and efficient. What stood out the most was the patience, professionalism, and enthusiasm they showed throughout. They even went above and beyond by letting me sample new arrivals and offering helpful tips on how to make fragrances last longer. In a time where great customer service is hard to find, this store sets the bar high. I'll definitely be back--and recommending them to friends and family! Bravo to the team at Fragrance Outlet - you've earned a loyal customer!

I've went there more than three or four times and they've convinced me to buy two cologne at once…read moremore than once they have a lot of expensive colognes open to that other stores usually wouldn't open

Been coming here for years always loved it but today they were so rude to me and I won't be coming…read moreback again. You just lost a long time customer. I understand his daughter has an attitude problem, but it's not fair to take it out on other people.

I love their selection and prices. I always have a great experience there as well. I usually…read morepurchase candles and incense as well as holy water and other spiritual waters.

I went into Ulta on Saturday April 4th, looking for a certain moisturizer that they no longer…read morecarry. I spoke with several of the employees that didn't seem to have a clue. As I was about to leave, Lo and behold up walks Desiree. She immediately inquired about my skin (dry or oily) and started suggesting other products for me. The original product that I wear was very expensive, the product that she suggested (Ole Henriksen) was prefect for my sensitive skin. Not only did I purchase the moisturizer, but got the eye cream and the lip balm. I've been using my new products for a week, and absolutely love them!! It's so refreshing to actually have someone who seems to love their job, and is very knowledgeable. Thank you so much Desiree!! I know you're having an event on April 24th, see you then.

I stopped coming to this Ulta a while back due to racial profiling. Every time I came to this…read morestore, I was constantly followed by security or an employee. Once they remodeled the store and changed management, I came back. I wasn't followed anymore and wasn't met with terrible customer service. Well... that didn't last long. I was at the register and Bella was ringing me up. The minute I declined signing up for the store credit card, she gave me the nastiest attitude. I asked if my mom's online order was ready, and she gave me the nastiest look before she went to check. She said it wasn't ready and was very condescending with her tone. The minute you say no to signing up for the credit card, all customer service is thrown out the window. This isn't the first time we've experienced terrible customer service. Aly rang up my mom a few weeks ago, and she was very rude to her. So much for giving this location a second chance. We won't be coming back.