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    Perfume Boutique

    1.0 (1 review)
    Closed 11:00 am - 8:00 pm

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    2 years ago

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    My husband and I walked into an empty store staffed with multiple employees. Not one greeted us…read more Not one offered assistance. We browsed with clear intent to purchase for nearly 20 minutes and were treated as though we were invisible. What we did receive was surveillance. An employee followed us at a distance the entire time -- not to help, but to watch. Then a regular customer walked in. The transformation was immediate. Multiple employees rushed to greet him, addressed him as "Doctor," asked about his weekend plans, and provided the attentive, personalized service that had apparently been unavailable to us moments earlier. For context: my husband is also a physician. The difference? They didn't know that. Luxury retail isn't about recognizing certain titles or catering to familiar faces. It's about consistency, professionalism, and making every customer feel welcome. What we witnessed was selective hospitality -- enthusiastic deference for the "right" person, suspicion and indifference for the rest. That isn't upscale. It's exclusionary. We won't be returning, and we'll gladly spend our money at Mr. Wicks who understands respect should not be conditional.

    Myron Yancy went above and beyond to make sure that my custom suit was fitted for me perfectly. If…read moreyou are looking for a great place to shop, ask for Myron!!!!

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    Ulta Beauty

    Ulta Beauty

    3.5(11 reviews)
    7.0 mi
    $$

    I can't tell you how disgusted and disappointed I was with the staff at this Ulta store. I run a…read morelaw enforcement nonprofit that supports fallen officers' families. On this day, I was taking a 10-year-old daughter who lost her police officer father in the line of duty on a belated Christmas shopping trip to honor her loss. Sadly, Ulta didn't feel the same way, as shown by the treatment towards her and those accompanying her that day. I had tried calling for two weeks before our trip to Ulta to speak to the GM to see if they could make her day special by offering her a discount or some beauty samples, but the manager was never available. Based on the rude attitude I received on the phone every time I called, I doubt my messages were passed on to her. This should have been a premonition of how our visit would go. Our only shining light that day was Danielle. She was wonderful! She helped us throughout our shopping experience, giving us ideas of what our 10-year-old guest might like and taking us straight to the register to ring us up. She was truly lovely and is a benefit to the Ulta brand. Things only went down from here on out. The rudest person was the sales girl wearing a white top and short, messy brown hair who was ringing up customers next to us. She purposely yelled and was super loud to drown out Danielle's and mine conversation so we couldn't hear each other. She kept frowning at me and those with me. I found out afterward that while we were checking out, this girl approached my party, standing at the front of the store, and told them in the meanest way that they were blocking customers, which they were not, and they needed to leave. By this time, we had been joined by our special guest, a local, very well-known police officer who told her she was insulting and he wanted to speak to the manager. When the manager, Kristi, came over, she defended her staff but acknowledged she knew who the officer was and didn't make them move. Kristi then came over to me, and I again asked if there was anything she could do for our guest. She was adamant that Ulta couldn't even give her one beauty sample! I couldn't believe that Ulta wouldn't do one thing for this child who lost her father and sacrificed his life for others. I'd like you to know that I have been taking children on shopping trips like these for 7 years, and your store is the ONLY one that has never offered anything to a child. You should be ashamed of yourselves. In December, I took two teenage sisters to Sephora, and they tripped over themselves helping us! They gave the girls two bags filled to the top with samples, and they were thrilled! It doesn't take much to make these kids happy, but it also doesn't take much to show them that they don't matter. Congratulations.

    They have everything to offer in the store Branson Landing Belk only has Clinique and Estee Lauder…read morebrands now. FYI....four years ago, QVC bought out Lancome and Belk was forced to remove Lancome, Christian Dior and and Mac brands and all fragrances from the Belk store in Branson. However, Ulta has all the good brands of makeup and fragrance, and a little bit less expensive .....plus their employees are nice and helpful. The only thing I would recommend is actually giving a sample here or there of the fragrances, especially during the holidays and having someone available to show the fragrances that knows what they're talking about because they keep their fragrances locked in cabinets and you can't even smell them to see which one you want to purchase.

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    Perfume Boutique - perfume - Updated June 2026

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