Who likes going to the dentist? Not me, but Tyler and his staff made it a very pleasant experience…read more They were professional, kind, very easy to work with. I will definitely recommend this office to my friends and family.

Dentist is great, their billing department is horrible. DO NOT GO HERE unless you want to hire a…read morelaw firm to deal with their billing issues!!!!

Summit Dental and it's staff are simply amazing! Dr Ford…read moreand the rest of the staff have helped me in more than one occasion. These people really do care about their patients!!!!

All the crew at Summit we're friendly, professional and my smile is nice and bright - thanksread more

i had a dentist in hastings as a kid and never really liked the way i was treated. when i got into…read morehigh school i switched to palmquist,and its the kind of place you would want to go for your teeth. the are friendly and kind. although there is one person who stands out at this location,dr palmquist himself. i trust him and he is the very best at what he does. i have been worked on from other DRs there but didnt feel as comfortable.

We were happy with the dental care but ran into issues when Dr.Tri referred me to a specialist for…read moreTMJ which is billed to medical insurance. We have TriCare which requires a Pre-authorization. the staff member was unwilling to submit the online form for an pre-auth and flat out said "I don't do that". I confirmed with insurance pre-auths must be submitted by the referring provider. It is not something a patient can submit-unlike a claim. The employee eventually submitted to a company I don't have and tried to place the blame on me even though they had all of my Medical and Dental insurance information. I also had to explain the difference between a pre-auth and a claim as she kept referring to it as a claim. After 2 months she finally called Tricare but was unable to complete the form because she didn't know the DRG code. I tried to suggest checking with other offices as she did not have the info, but it was impossible to have a conversation as I was constantly interrupted and told numerous times "I don't do that". I confirmed with other local dental offices that pre-auths are submitted as needed by their staff to medical insurances and this is not considered out of ordinary although not frequently needed. So I understand the employee may never have sent one before and had no idea how, but the complete refusal to learn or find out was very disappointing. Again I confirmed this is not an issue with other offices. I requested a call-back to discuss the issue and never received one. Since River Valley does not seem to want to meet the needs of their customers, and I have already spoke with several offices who confirmed they will, we are switching to a different dentist.

As always great customer service, friendly staff, fast and efficient. Our family has been patients…read moreat River Valley Dental since for 31+ years, my spouse longer. I think that says something.

I was a patient for 10 years - always the highest attention to my needs and a very high standard of…read morecare. The office staff was always on top of things and Dr. Nelson is an expert in her field. I know they had a bad practitioner for a short time a few years ago, but she is gone and the staff is A+!!

If I could give a 0 I would. I had a crown done here two years ago, and had to find out at a…read moredifferent dental office that the crown was faulty and they left a large amount of decay before the crown was placed. I got my tooth fixed just in time to save it since they messed up so bad. I was in pain for 2 years before I said F it and went to a different dental office, and in those 2 years they adjusted my crown poorly about 6 times. The employees and dentists are nice, but the quality of work here is something I wouldn't recommend to anyone.

Been going to Dr Ripley & her team for many years. Always pleased with her professionalism, caring…read moreand level of service. Especially like Carol, my hygienist. Just through our 2x year cleanings, she has become a good friend.

I went to Ripley dental in lake city,mn.They took such good care of me!My name is Dale Hendrix…read morefrom Rochester,mn.It's hard to explain how awesome these people really are!!!They made me a full set of dentures .They took care to make sure everything was perfect !I never had to wait for more than a minute or two.They did all the adjustments to make sure that the dentures fit right and comfortably !They didn't charge me a penny!!It all came out of their own pocket!!The whole staff treated me like I was just as important as the patients that actually paid for their services!they really changed my life!!Once again I can't say enough about them!!!I would recommend them to any and all the people I know!!!!!!!!They are just awesome!!!!!!!!!

Docking 1 star for a mischarge on my account but it was corrected and refunded. I left feeling…read moretaken advantage of before they caught it.

My two sons went here years ago & they were great. Never had any problems! I also had to go a few…read moreyears ago. (new retainer). All the doctors nurse staff, front desk are absolutely great. I would go back if needed.

Dr. Downie and his staff are great. I had an implant and it went very well. friendly and caring…read morestaff.

When there are many options of places to go to have oral surgery, what makes the difference is…read morecustomer service, or how the patient is treated. My son was rushed through there like it was a race. The nurse spoke so fast it was almost hard to understand.There wasn't enough time for the gas to work before they poked him for the IV, and that was hard for him. I'm not sure why it was so important to be in and out so quickly.