Great food on Monday. Great waitress Sue. Tuesday it was like the restaurant rolled over and died. We didn't get to sit in Sue's area and th service and food was like a first grader made it. The waitress was slow and rude. The food was not as advertised or very great taste. It took 30 minutes from order to served. I will say this the manager made the whole thing right. He offered to replace the food and if we had had the time we would've let him. He did contact us to a bar five meals and gave us a 20% discount so we will be back next year when we passed through. read more

Stopped in 2 days in a row for lunch alone. Had 2 entirely different experiences completely because of my assigned waitstaff. Based on day one, I came back. If I was here longer, based on day 2, I would absolutely not return. I have been here so long and I'm still waiting for a check. Hopefully by the time this review is up, I will be gone, but at this point I just can't tell. read more

Dining by myself. Waited over an hour for my food. I was told there were only two cooks in the kitchen. They also told me that one said of the kitchen did one side of the restaurant and the other side of the kitchen did the other side of the restaurant and the side. I was sitting on larger tables and had all of them to go orders. Apparently they don't believe in two work cooks working together as a one kitchen instead of one cook for each side of the restaurant. Also, they think these are over medium they've remade them twice, and they still look the same. read more

Perkins Restaurant & Bakery - They are NOT over medium. - Bakeries Near Me - Norfolk, Nebraska

Service sucks, call to ask questions and u get hung up on. Staff is rude and food is cold.

We went for breakfast around noon on Sunday, and had a bit of a wait but that's to be expected at that time. Our waitress was great and got food out quickly and was attentive but not over bearing. We always love their biscuits and gravy and pancakes! read more

Biscuits and gravy with hash browns is what I get every time I eat at a Perkins restaurant and my mom always gets the potato pancakes. Every Perkins we go to, they are consistent in the food tasting the same at every location. The coffee is good and i appreciate when they serve vanilla creamer too. We don't have Perkins where we live so its a treat to eat here when we are traveling through. read more

The food was disgusting, and I couldn't order anything different because the waiter never came back to the table. I had to pay for this!! Definitely don't recommend Perkins in Norfolk. read more

Perkins Restaurant & Bakery - are you kidding with that stuffing?! - Bakeries Near Me - Norfolk, Nebraska

It was very clean and the food was incredible. I think that Perkins in one of if not the best food I've ever eaten. The service was also impeccable. read more

I feel sorry for them not having enough help. With that the food was decent but who puts cheese on biscuits and gravy? That definitely needs to be taken off. Prices are very comparable. The best thing was our server, Richard. He was very polite and made sure we were taken care of. read more

If I didn't have to rate this a 1 star I wouldn't have even rated it. The service was terrible and the waitress had her family sitting at the table next to us and she never came to check on us and took an hour to get our food. The food was also so appalling that we took it home for my dog and he didn't even eat it (psa this dog eats his own crap). never will go again read more

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Service is hit or miss. Sometimes it's a good server who is on top of making sure you are happy with your experience other times they could care less. Food is not bad but sometimes will take a long time to come to your table. Even when slow and no one is in the store food has taken up to 30+min wait. read more

Got pie to got last week and it was amazing! Went I. After dinner somewhere else and just got 2 slices.

Honestly my worst experience, terrible service, stood and waited for at-least 10 mins when it wasn't busy, got the wrong drink, and some servers were set to be awkward, and one would said to be rude to me and cut me off which led to the wrong drink, drama should not be brought into work place especially when not in contact, and should be professional. i rest my case read more

I know Perkins isn't thought of as a high-quality restaurant to begin with, but this one is truly exceptional... in its unexceptionality. The problem is--this is basically the only place to have breakfast in Norfolk, which I simply can't get over. The service is fine enough but the food, both time I went, was terrible. Unfortunately, given the lack of options, this probably won't be my last time there. If it's any better in the future, I'll let you know! read more

Came here with a group of 3 on a Saturday night. Hardly anyone in the dining room and took 2 hours from when we arrived until we left. The waitress told us that only 3 people were working that night which was unfortunate. It was 30 minutes before we could our order and about an hour and a half to get our food. Gravy for biscuits was VERY watered down and tasted gross. Eggs had the consistency of rubber. Hash browns were lukewarm and mushy. Bacon was okay but the rest of the meal sorta ruined the overall experience. I would not recommend breakfast period. Your better off going to a grocery store and buying everything and cooking it up at home. read more

Was seated right away but my food took forever and it was just me ant 2 other friends but the food was great

When I went to wait it was 1pm on a Sunday and only 25% capacity was allowed and not met. Sat immediately placed order and waited. And waited. Watched the manager console the table next to us for their order being wrong. Waited longer til finally our food was brought out with my order completely wrong. Now it's not busy at all. My order was quite easy. And by the time it would have been remade the Mrs would have been sitting and waiting on me. So I decided to send back the rediculous order. No I would not recommend this place to anyone unless you want sub par service and food you don't order. read more

It has gotten worse since the place opened 2 years ago. To the point were I won't go back. Last time there the waiter served the adults first before the children. After that my youngest Daughter order a grilled cheese sandwich when it arrived it was two cold slices of cheddar of cheese in the middle of two slices of toasted bread. Ha hello. How do you screw up a grilled cheese. When asked to fix it they through it in the microwave and brought it back with the cheese so melted and the bread so soggy that it looked like shit. They didn't do anything to make it right for us. The only thing that was said by the waiter was the manager was cooking and he needed lessens on cooking and that was all he said. The place is a joke do not waste your money at this dump. read more

Soooo slow I cannot fathom how hard it was for the waitress to even check in with us. She messed up the table across from us in their order. And was very snippy. At least four tables had people at them and 3 waitresses couldn't keep in check in them. read more

We stopped here on our way through and read the reviews on here not expecting much. The food was great and waitress was very friendly. Food came out piping hot and within 15 minutes. Got a coffee and strong like I like it as well as fresh. One of the better Perkins I've been to and there are several of them in Omaha. read more

The food was great. That is why I gave it 3 stars. I watched from the waiting area and witnessed a server deliver food to a table. (I noticed she was chewing gum.), I she then used the back of her hand to wipe her nose. I kept saying to myself not her don't seat me in her section. No surprise! My luck sucks, and was sat in her section. Just as I expected she was a horrible server. I am a former server of 20 years. I'm an automatic $5 bill. With every flaw or mistake I reduce the amount a little bit. We ended up Leaving her a 50¢ tip. read more

Bacon great, eggs cooked well but pancakes a bit tough. Not many choices for breakfast in town so we hit it two days in a row. First day was "egg in a hole" which I'd never seen on a restaurant menu before and it was good. read more

Stopped in at 10 am for breakfast and waited 45 minutes for our meal.. I knew it was going to be rocky, when the lady who sitted us, never actually greeted us. no smile no hello just a huff and walked away.. the food was ok. the pancakes must have sat for awhile as the top one was hard.. read more

Ridiculous long wait been here for 50 minutes and still haven't gotten our food. Took about 15-20 minutes before we have got approached by a server. Not happy at all read more

Dessert's are awesome! ! The staff is great. It's nice to have a place to go for a full breakfast! read more

Perkins Restaurant & Bakery - Desserts - Bakeries Near Me - Norfolk, Nebraska

I joined yelp just so I could warn any potential future victims driving through Norfolk, as we were last night. During a 5 hour drive, we were lured in by the thoughts of comfort food after a stressful day. What a disappointment. We should've turned around and walked out with our first impression from the rude host. The food was very slow being served. My food wasn't even warm... It was COLD. I asked the waitress if the food had been done for a while and was just sitting in the kitchen and she responded ,"I have no idea." She was very annoyed when I asked her to please bring hot food. When I finally received my new plate, everyone at the table was nearly finished, I only received part of my meal, and what they brought was COLD! I asked if they would bring the rest of my meal, which seemed to again annoy the waitress. By the time I got my eggs, we were getting ready to leave. They did not adjust the ticket for the horrible service. Terrible service, terrible food. read more

We have gave this restaurant several chances since it's opened. Thinking they just needed to "work out the kinks", but once again tonight disappointing service and food. Supervisor wasn't friendly, food took 45 mins to get from the time we ordered, order wasn't right once we got it, no silverware, food once received was overdone, etc. We won't be returning or recommending. read more

Service is indeed terrible. Food is alright. If you're traveling through, I recommend the taco stand down the road or the Wendy's or any fast food honestly. Never coming back to this establishment again. I am traveling through, but if j lived here I would never come back. read more

Food was good, service awful, extremely slow. Server different from ours, Annelise, was prompt, courteous and helpful. Most of the wait staff were moving at a snail's pace. Restaurant wasn't that busy either. Lights started flickering and Annelise took care of it after we said something. Disappointing on many fronts. Perkins in my hometown has better service. read more

The food is usually cold with hair in it. Long wait to get a seat. The food orders are usually always screwed up so it takes time to get it straight it out. read more