What a horrible experience! I saw a pop-up ad for Flighthub when I was looking for a direct flight…read moreto Florida. I went to their website and found direct flights. I chose one and was charged base fares and was given a link to pick out seats on Breeze airways. I couldn't pick out seats until 9 days later. I then did so and was charged another base fare and taxes for each ticket along with the seat and luggage prices. I tried calling the company, looking up several different numbers, but I couldn't find a human to talk to, just Mila the AI . She tried to help and continued to help me until 8 PM that evening. She then told me Flighthub could not give me my money back, the charges can't be removed; their policy is you have 24 hours to cancel and that you would be partially reimbursed. So if I wanted to cancel, it had to be within that timeframe. I was not actually able to talk to a human about this.. if I had, I could have canceled it and at least gotten part of my money back. Flight hub says that I "received the services or the merchant made them available for me to use", but I don't know what services I received because I had the promise of a flight but no seats. What is a flight without seats? They were provided by Breeze and not FH. I will never go to a third-party provider because of this experience; it cost me almost $1400 to get to Florida . Just not fair ...AI is not the way to go for customer support.. robots can't really help you because they don't understand everything that you're saying.

HORRENDOUS! If I could give zero stars, I would. I booked a flight in January 2026 and cancelled…read morethe return flight with in one hour and rebooked a better return flight available on Flighthub. Per their own policy, a full refund is processed as long as it is cancelled within 24 hours of booking, so I assumed it would be no issue. Fast forward 6 months later, I still have not received my money back. I have multiple emails stating they would return my money within 10-30 business days and when that did not occur, they provided me with a new date of March 15, which was 4 months ago. I still have not received my &1900 back and no one from their "specialist" team has contacted me back since I was told they would in April. I have been forced to file a consumer complaint and contact my credit company to try and get a refund through them under "services not rendered". This site is a SCAM! DO NOT BOOK WITH THEM! CUSTOMER SERVICE IS NON-EXISTENT AND EVERYTHING THEY TELL YOU IS A LIE OR COMPLETELY INCORRECT.

Arrival time: 1:30pm Prescreen wait time: 10 minutes…read more (Make sure you have all necessary documents, payment method, etc) Actual wait time: about 20-30 minutes. Although the boards with people's numbers don't *ding* or anything, security comes to announce the number at the front of the room if no one presented themselves after the number came up on the board. Staff competency was high with the members I dealt with, seemed to be one or two that I would have thought otherwise.

I arrived at ~2pm on a Friday (right after getting my picture taken at the Pharmacie Jean Coutu…read moreright next door) and there wasn't a big line-up. When I went to the pre-screening line, the security guard asked me if I filled out the form (which I did and showed him) and whether I had my old passport as well as my photos. I showed him both. I was maybe the third person in the pre-screening line. So far it was off to a great start. When I got to the counter for the pre-screening, the lady took a look at my documents and mentioned that I forgot to sign two places on the passport application form and highlighted these sections. She asked me how I would be paying and I informed her that I would be paying by credit card. She then gave me a number to wait for the actual process. The way the numbers work at this location is that there is a letter in front of the number (ex: A, B, C, etc.) and this is followed by the number (923, 924, 107, etc.). The paper that she handed me was C923. I immediately sat down in front of the counters and took a look at the panel displaying what counter was serving which number. It showed numbers with A, B, and F (but no C) so I waited. When the C actually came up with a number, it was C924. When I went to the counter to tell the passport agent that they never called my number (C923), the person with C924 was behind me and indicated that she had C924. The agent then asked the security guard to help me and I informed him that after getting my printed ticket from the pre-screening line, He then went to one of the pre-screening agents and asked her for another number. When he came back to me with this new ticket number, he informed me not to lose my place again. I repeated to him that I didn't miss my place and my number never came up. I was sitting right in front of the display sign showing the numbers and could not have missed it if it did come up. There were also not a lot of people waiting (at most 10 people/families waiting) so it wasn't like I decide to leave and come back a few minutes later. When my new number was finally called, I went to the counter. I was asked the standard questions about whether I would need my passport immediately (rush) and I informed the agent that I didn't. She took my current passport and invalidated it but punching holes into the first few pages and informed me that I should expect my passport in roughly 14 days. If there wasn't a screw-up with the ticket numbering system that gave me an original ticket that was never actually displayed/called, I would have probably rated my experience a perfect 5 stars but because of the numbering mishap where they blamed me for missing my number when their system gave me a number that was either already called or skipped altogether, I gave them 3 stars. Their ticketing system should also not have letters in front of the numbers since by the time you notice a problem, you might have been already waiting for a few minutes. The only reason that I can see for them doing this is that it doesn't let the person know how many people are actually ahead of them. I'm just glad that I won't have to be back here (or another Passport Canada office) for roughly 10 years since I opted for the 10 year passport option.

I'm the kind of guy who usually orders plane tickets online, then I figure out hotels, etc etc…read more Essentially, I go solo. But I decided to give a travel agency a try and my mom suggested Voyages SPS. Easy. That's the best way to put it. My travel agent, Shirley, took care of even the smallest detail. To the point where when I arrived at my hotel and the room was less than ideal, the hotel did little for me. The second I called Shirley she took care of EVERYTHING and I was upgraded and treated like royalty. I now understand why people use travel agents, and SPS is top notch.

Booking ref # QDVS2A Be very wary about using SPS TRAVEL…read more I am a frequent global traveller, never have complained in the past as I know travel can have its moments that are beyond the help of a travel agent. But this is plain simple incompetence and inexperience by SPS TRAVEL Montreal that I felt compelled to write about as I class this as one of the worse booking / itinerary experience in my entire life thanks to SPS TRAVEL MONTREAL. . The fault in this trip lay purely at the feet of inexperience and ignorance, a trip that usually would take 20 to 22 hours took THREE DAYS flying from Sydney to Val-D'or Quebec The trip from Sydney to Vancouver 15 hours a connecting domestic flight from Vancouver to Montreal took 4.5 hours and then a connecting flight to Val-D'or 1.10 hours. Looking on line, this can be done concurrently. But not with an inexperienced team at SPS TRAVEL Montreal ...check this out: I arrived in Montreal worn out from a 20 hour flight, usual airport drama and transfers late in the evening running to the check in counter to book the last part of the trip only to find that the flight from Montreal to Val-D o'r was pre-booked for the following EVENING FOR GODS SAKE!! That meant overnight in Montreal with NO ACCOMODATION booked or indication in my itinerary from SPS TRAVEL that I needed to book accommodation, I was left to find my own accommodation for the night. If that wasn't bad enough that I had no accommodation and couldn't reach SPS TRAVEL (through their emergency number) by phone, they had me flying out the next day LATE IN THE EVENING ( 6: 45pm) for a one hour flight to my final destination (planes flying back and forth all day). So an entire day lame with no place to wait except the airport all because of pre-booked itinerary from SPS TRAVEL...I finally made it to Val-Do'r shattered! If that wasn't bad enough the return itinerary was also a nightmare: They had me flying out of Val-Do'r Late in the evening AGAIN and yes, you guessed it, after hanging around Val-Do'r all day with no vehicle, the buggars had me overnight in Montreal (only an hour flight away) again...and again with no accommodation booked at all!!! I Tried to change the booking but wasn't able to do so directly because it had been pre-booked through these incompetent idiots. I called them from Val-Di'or airport at a phone booth while waiting in a queue to check in and finally got a hold of Ismail Ibrahim (whose name was at the bottom of the itinerary) who was absolutely no help at all, in fact down right arrogant and couldn't give a toss who first tried to "shift blame" saying that it was a colleague who did the booking then proceeded to tell me it was my fault for not re-checking the booking!!! So he was blaming ME the customer! But aren't you supposed to be the "so called" experts in travel??? In the end my name was called I had to run...(by the way, I told him I was late getting to plane but he insisted trying to clear his name...how good is that) At the counter in Val-D'or the check in said it is the worse flight pattern he has ever seen and the word "incompetent" was used. NOW...If the above wasn't bad enough...they had me overnight in Montreal AGAIN!!! And again with no accommodation booked or indicated on a very messy itinerary that was half English and half French latish at night. So it was rushing to find another night (at my expense again) Racing to the airport in Montreal thinking I had a 10.20 am flight out...you guessed it , flight time 7.oopm that nigh...that's an 11 hour wait in the bloody airport before the plane flies out to Vancouver. You are not a travel agent...you are hangmen at a noose who daily sentence innocent people to death by your stupidity, arrogance and incompetence. You should close shop and take lessons on how to book flights, how to make connecting flights work, how to look after clients in a time of real need. What do you think I should do ?

After requesting quotes from various moving companies, Anber turned out to be the cheapest. I dealt…read morewith multiple people as I scheduled, one being a man who was nice but had extremely unprofessional email etiquette -- sending me several confusing emails, including other people's quotes -- and a very kind and helpful older woman. The movers themselves were very efficient, and the one who helped me with the bill at the end was very patient when I took some time to secure my information.

Anber is a great company every step of the way. The productive phone call was a great start,…read moregetting an estimate was easy and convenient. When it came to the move itself, the two gentlemen arrived with the truck earlier than expecte which was nice. They wrapped everything with care and were very cautious moving the bigger pieces around the house. All around, they just made a not so fun thing like movin, way more bearable.