Our small furry friend had a health crisis while we were traveling for two weeks, and with the help…read moreof Rainbow Tails (RT) we were able to manage a new medication and the kind of one-on-one care that she needed. We were very worried but all the sitters at RT gave us copious notes on her condition which we were able to share with our vet and make changes as appropriate. I really can't say enough good things about this company. When we had any issue, they quickly made corrections and were extremely accommodating. RT has made it possible for us to take a two-week trip knowing that our elder cat will be well cared for.

We've been using Snaggle Foot services for a couple years, when we are on vacation. They are…read morereliable and that means the most when we are so far away from our fur babies. The only anxiety I have, from this service, is that each day could be a different caregiver, so I don't know who is in my house, for that particular visit. Since we have our security cameras, all fears are set aside. We can see and talk to our dogs, see they are being well cared for and see who is there from Snagglefoot. We are even more comfortable with them now. Great service, easy to pay and contact - the scheduling online is still a little hairy though, but nothing a quick email can't fix.

Robin of Peaceable Pets did a great job caring for our cat Kali recently. Kali had been having…read moresome problems with her health and her behavior, and was on several new medications. Robin was a trooper in managing Kali while we were gone. She sent us regular texts and a photo, which helped us stay involved with Kali. I understand her Peaceable Pets Animal Care business has a variety of services, including dog daycare and boarding, petsitting, and dog walking. She has been in business since 2004! I highly recommend her. The rates are reasonable and competitive. Robin of Peaceable Pets did a great job caring for our cat Kali recently. Kali had been having some problems with her health and her behavior, and was on several new medications. Robin was a trooper in managing Kali while we were gone. She sent us regular texts and photos, which helped us stay involved with Kali. I understand her Peaceable Pets Animal Care business has a variety of services, including dog daycare and boarding, petsitting, and dog walking. She has been in business since 2004! I highly recommend her. The rates are reasonable and competitive.

This is a review for dog walking, doggy daycare, and dog boarding…read more I found Peaceable Pets after a very thorough vetting (I am convinced I should have been cast in the movie Best in Show--yes, that is how much of a crazy dog lady I consider myself). Time and again, people on the Ann Arbor Dog Owners Facebook group mentioned Peaceable Pets. I read all the reviews, stalked Peaceable Pet's Facebook page (where Robin posts videos of her guests and informative articles about all things animals), scrutinized the information on her website, did a meet and greet with Marcy, our dog walker, a play date at the Dellwood Doggy Ranch (required for doggy daycare and boarders). I give it 10/10 stars. Peaceable Pets is an Ann Arbor treasure. You will not find someone more knowledgeable about dogs than Robin. Some reasons I love what Robin offers: 1. She understands my dog's unique personality, quirks, and needs. 2. She prioritizes the safety, well-being, and quality of life for my dog. 3. The pick-up and drop-off times worked well with my schedule, which was variable for a while, and then predictable for another while. 4. I trust her 100%. 5. Every time I bring Hagrid to her, he bounds toward her and doesn't even look back to say goodbye. Every dog parent knows that is a good sign. 6. Hagrid is calm and content when he returns from daycare. ...I could go on and on. As for dog walking, Marcy was wonderful and reliable. A few times I bumped into Marcy while I was walking Hagrid and saw his entire body language and vocalization over his joy of seeing Marcy. There is no stronger endorsement than that, in my opinion. To top it all off, Robin and Marcy have really interesting personalities, back stories, and talents when they are not caring for our beloved animals. Marcy speaks French. Robin sings in a band. They are the absolute best.

Excellent service Highly recommend…read more Personal care and love provided Dependable and insured service

So the owner wrote back pretty quickly, soon after I inqired. She answered all of my questions. But…read moreshe first said that the cost was $25 for an hour. Then I asked if I could "split it into 2 -1/2 slots) Then she told me that the "actual time spent with my animal is usually 30-40 minutes". My cat was rescued from a hoarders house, she has PTSD. I can't afford them to come twice at 50.00 per day. I've researched that the going rate is $12-$15 per 30 minute visit with your pet.?? I can't afford that kind of price at $25 for only 30-40 minutes! I decided not to go with them because I found family and friends to pet-sit for us this time. I do need a permanent solution, though. The woman who emailed was kind enough. She told me all about how they have all of these good ratings and such. But I felt deceived because she first said $25 per hour. I would've paid that if THAT was time spent with my pet while I'm away. But then it changed to me paying for "travel time"(when she'd said they had 4 people right nearby my home, in my town). Why do I pay travel time for someone who lives in the same town? I didn't really like that so much. Also, I was not happy that when I wanted to split the "hour" into 2 x 1/2 hours, I was then told I was truly only getting 30 minutes with & for my pet. Plus paying for travel to and from my home. I don't pay travel time for any other services ?? (Plumber, maid service, lawn service etc.) I will keep looking for a more permanent solution.... ***I saw the response from this company. I did not say anything untrue or unkind. I only stated my own interactions & why I did not choose them. * I want to reiterate that I did not use this company because of the reasons stated above. I I've been an elite Yelper for 10 years. I would never say anything which I did not experience first hand. I only wrote my review about my own interactions with this company. I wanted the perspective customers to know how my interactions with thIs company went. I wanted them to know how this company works. I also decided to add one more star because they were kind enough when I inquired.

I hired the Fur Ball Society to take care of my two cats and fish for a few days. While I was gone,…read moreI got a message from Fur Ball saying that my aquarium filters were making noise but they had "fixed" them. I came home to find the aquarium filters had been taken apart with a piece floating in the tank. One of my fish got stuck in the disassembled filter and had died. They also had left a bunch of lights on. I messaged Fur Ball about this. They acknowledged that they took the filter apart. They could have easily contacted me first before tampering with my aquarium but they chose not to. There did not give a refund; they did not even a mention that my fish was dead. They ignored my last messages. Pet sitters aren't supposed to kill your pets. They should have contacted me about the aquarium and they should have apologized for what they did. I'm sorry to leave this negative review but this was a pretty disappointing experience. Update: Updating my review based on the response I received below. My fish did indeed die while in their care. I discovered it a couple days after I returned but by then it was decayed because it had been dead for some time. I did mention to them that my fish had died. I hadn't expressed my disappointment because I wanted to maintain a cordial relationship. I've since changed my mind and chose to share my experience.

Ashley and the crew at FBS are great. They work with some hard to handle pups and make them pose…read morefabulous for pictures.

Gloria is reliable and patient！！My kids love her～～ My babies…read morestay with her for 6 days，she took good care of them，she has a big yard ，they had a happy play time～

I initially needed cat sitting only for Thanksgiving, but then I had to go to the hospital for a…read moreweek. A-1 VIP did a beautiful job taking care of my cat! They sent me photos each day of the cleaned litter box and the filled-up food and water. They also played with my cat and gifted me a cat toy and a scratching thing. Highly recommended!

Ryan has continued to walk our dog Lola over the past couple years and we couldn't be happier. At…read morethis point he is like family and is part of Lola's weekly routine. She is always SO excited to see him, which says a lot because she doesn't warm up to people easily! He takes her on long walks with different routes around the neighborhood and sends us picture updates. He is very reliable and hasn't once missed a walk, and is very responsive to our changing schedule. I recommended him to my mom and would honestly recommend him to everyone I know. He's fantastic and we feel lucky to have found him!

I love Yelp for a lot of reasons. One of the main ones is that you can find people like Ryan, who…read moreare great, small business people who might not come to your attention otherwise. Ryan was absolutely wonderful with our one-year-old Dutch Shepherd. From their first meeting Ryan made our pup feel welcome, cared for, and safe. This was especially important to me, as I was transitioning between taking care of our dog full-time to working outside our home. It was anxiety-inducing for me and our dog, to say the least. Well, at least it was for me because I didn't have someone like Ryan to ease my transition.... Thanks to Ryan, we came home each night to a happy, well-exercised, healthy dog. He loved Ryan's sweet dog, Quigley, and even perked up his ears when I asked him if he saw his buddies that day. They had some great adventures on the Iron Horse Trail together. If you are looking for reliable, high-quality care for your dog with personable service that you can count on day-in and day-out, contact Ryan. Your dog will be in the best hands. Des will miss Ryan now that we've moved away. But we'll always be so thankful for him. Thank you, Ryan!

Comfy Creatures are the best. They really care about animals. Jennifer and Kat will due the chores…read morefor checking food level and litter box cleaning. They also spend time playing with our cat. The fees are reasonable for taking care of our cat.

I have been using Comfy Creatures for years. They are the only ones I trust with my dog. I have had…read morethe same person watching my dog every time we went on vacation. This is the first time Dawn, our regular was unavailable. Dawn's back up, Candi stepped in. Things went great. I was a little nervous, because my dog isn't a people person. My dog was shy, but was giving kisses in no time, which for my dog is a big desl. Comfy Creatures just has that special touch. I wouldn't trust my pets to anyone else.

Denise is a savior! I called her up with a last minute request for over night sitter for our two…read moremini doxies and she was so kind and helpful and informative. Denise was professional on the phone and works fast on finding the right person in her company to help us out. Denise has an app that is easy to communicate with her and your pet care taker. You can schedule appointments and get updates. Again, professional. I felt secure that our pet sitter would not only take wonderful care of our fur babies but also respect our home. I will choose Doggie Latchkey for all small and large services.

Stephanie has been absolutely amazing with our boys, Henry and Elmo. We always feel completely…read morecomfortable and safe knowing they're in her care, which means everything to us. The best part is how obvious it is that Henry and Elmo adore her. They always look so happy, relaxed, and excited to be with Stephanie, and you can tell she genuinely cares about them and treats them like her own. She's dependable, kind, attentive, and someone we trust wholeheartedly. We feel incredibly lucky to have Stephanie caring for our boys and would recommend her without hesitation. She is truly an asset to Doggie Latchkey!

It's a dog haven! Chris is great and dogs they allow are first judged so if your hound is…read moreaccepted, congrats and you know your dog is in good company. The team that work there are fantastic and dog lovers. Absolutely the best!

My pups love it here! I know they are safe and have a great time. Love all the pics they post on…read moreInstagram. The staff and owner are great.

Would not recommend. At one time Carolyn may have been great but she wasn't for us. She was hired…read moreto feed our pets at their regular meals times, clean the cat boxes, stay over night and visit mid day so they had company, and play with the puppy rather than walk him, she also offered to bring in the mail. One star for bringing in the mail! This was a horrible experience. I failed my kitties and pup. Things started off fine, she seamed knowledgeable and had experience. She didn't go out of her way to interact with the puppy or cats she was more business, what we needed and would it fit her schedule, where do they eat, litter boxes kept etc... She thought she would need extra time for the mid day visit because of the # of litter boxes and to walk our pup, so we agreed to pay extra, we also agreed to pay an extra $3.00. per day for gas because we are farther out than she usually works? We are in Ann Arbor, she says she care for pets in Ypsi and Ann Arbor. I should have said no thanks at that point but gas has gone up it was only $3.00. I realized the day we left for the airport things may not be ok and I was going to have to check in to make sure she was doing her job. She is a grown person with a business, I shouldn't have to baby sit her! The 13 days started with her showing up early when we were still home? She said she would come back soon. I commented no hurry they don't eat for another couple of hours. 1st red flag. I had emailed, and spoke to her about the feeding schedule multiple times, she said it was "no problem", it's why I hired her. The following week was one ridiculous question after another making me worry more. When she sent pictures, she would ask things a person with 20 years experience with animals should know. I then finally had to question her multiple times about why she was running late and remind her we could see her come and go on the doorbell to get her to start showing up on time. No reason or apology was ever given just everything is fine. It was not fine, my pets were being stressed by having their schedule changed both meals and potty breaks for our pup. I was so angry with her for not caring about them but what do you do when you are in another country and she has already taken your money, has your house keys and access to your pets. I also could't afford to hire a new sitter after paying her $1,980.00. We spent the first day home from vacation doing a deep clean of the house, our house trained pup peed in the hallway three times! It was so dry and crusted from different day for sure. The house smelled so bad! The cat boxes were clean but smelled like they had been sitting dirty for a while and absorbed the small, everything had to be cleaned. I reviewed her bill, yes after I had left a check and saw I was charged $9.00 per day for gas and possibly something else, the bill was all over the place and only partially what we talked about. I don't think she did the long afternoon visits. I then had to ask multiple times for my key back, it took three weeks after our vacation to get it, and wanted to come pick up a step stool she left at our house that she sat on to clean the cat boxes. I thought it was a donation because it was near a box of donations my son had set out besides I didn't want to see her again! Our last Communication was after I ask for my key again and told her I would pick it up at the P.O.box if she was actually going to drop off this time. She sent me a list of her company policies about returning keys with the policies and the charges! I wanted to say, oh now you want to follow policy! I told her I was not going to pay for the return of my key after so long and I shouldn't have to keep asking. She replied she didn't say she wold charge me and finally returned the key. Ridiculous and unprofessional! I didn't bother to ask about the overcharges, I have found a wonderful sitter and warn everyone about her company and to not trust Ann Arbor pet sitters list. I did a lot more leg work to find our new sitter and did't take advice from next door.

We love Ypsi Arbor Petsitters! We've been using them to care for our cat since we moved to Ann…read moreArbor in summer 2019, and Carolyn has been incredible. She agreed to meet us and help us despite the short notice we gave her for our first appointment, and has continued to be a huge support for us - even helping us deal with a leaking faucet during her latest cat-sitting adventure with us. We trust her completely to take care of our cat - and our home! - and feel so lucky to have found her!