Two years ago I get my son a little four wheeler, on Christmas Day, we weren't able to make it run,…read moreafter a lot of calls to different places Ragin Rides answer the phone I though they don't usually work the brand that my son quad was after explaining what happened he ask us to bring it there and he make it run, He saved the Christmas for us.. Thanks so much.

From the owner: Ragin Rides is a locally- owned A TV service and repair shop in Lafayette, LA. Get professional…read moreservice and repair of your factory AIR Ride with OEM Parts! We carry and install premium replacement foam, vinyl and leather seat covers. Also, tires, wiring, bearings, brakes- we can service your trailer too! Call us today at (337) 504-3953!

Their motto "CHA CHING, GOT THE SALE...HAVE PROBLEMS WITH IT...TOO BAD...NOT OUR PROBLEM!!! Bought…read morea brand new trailer October 3, 2023 and the axle broke November 18, 2023 and we are still fighting to get the repairs done. Per Andre Savoie, they won't put a panel that Anvil shipped them because "they used all of the funds getting welded bolts off" when it should have only taken 10 mins max. In their words "we don't normally have to do warranty work so we had to buy tools and it took us longer than Lippert gave them." Went by today to get my panel so I can have someone else put it on and was told they are not giving it to him. Was also told my Andre in the beginning when asked about trading in this 14ft for a 16ft that the bank doesn't give much towards a trade-in and the bank tells them how much they can give me and how much they call re-sell the trailer for. I called BS on that one. Called the bank and they were baffled by him telling me that BS. DON'T BUY FROM THEM!!! THEY WILL NOT HONOR WARRANTY WORK!! VERY POOR CUSTOMER SERVICE.

From the owner: utility trailer Sales, cargo trailer Sales, Portable buildings, Metal Carports, Metal buildings,…read moreMobile Homes, Modular homes

Terrible service department. Nice people, just not good at getting things done. Sales not much…read morebetter. Gave some bs excuse as why the price went up even though we had a signed contract when we ordered it.

In 2021, I bought a new Keystone Raptor 5th wheel from Primeaux in mid May…read more 1. My license plate didn't go to my address. They had to re-order it and it didn't arrive until July 20. 2. Emily, my sales rep, told me multiple lies: 1. That there were 3 AC's installed on my RV. We negotiated the price BEFORE I realized that there were only 2 2. My AC (that I had to pay extra for) would be installed when I picked it up. It was not 3. A wifi gateway was available to go with my winegard air 360 and it would be installed when I picked it up. On May 10, she told me she was getting a price on it, but I never heard back from her. Not only was it not installed, but I found out that she never ordered it, then she told me that they could not do that and that I would have to order it and install it myself. 4. That I would receive a complete walkthrough of every working function of my RV, and pointed out specific things that they would show me. I was only shown half of those at walkthrough. 5. On May 19, I asked for a total price on purchasing the RV, along with installation of AC and gateway. She told me that she was out of the office, but that she would check with Rebecca. I didn't hear back from her. 6. On May 21, she told me I was scheduled to have my ac installed while I waited on June 11. Said it would only take an hour. That did not happen. 7. On May 22, she told me there was a mixup on the paperwork and that the gateway was not ordered, and that she would send me the info about it. She never sent anything. I asked that she remedy that situation before I came in on July 22, but didn't hear back. 8. On May 25, I texted her to call me. I wanted to get the gateway problem fixed, but she didn't call me. 9. On July 6, I texted her that my RV had been in service for almost 4 weeks and that virtually nothing had been done. She told me that she sent an email and would call me soon. I never received a call. 10. On July 7, I texted her asking if she had heard from them. She said that she hadn't heard yet, but were supposed to call her back that day. Since that date, I have not ever heard back from her. 3. My fridge quit working one week after I got the RV. I brought it in for warranty work on July 11 and told them I believed it was a bad circuit board. It took 3 weeks to get a diagnosis. A week later, I found out that the part had still not been ordered. 4. I called to talk to the service manager on July 6. The receptionist said he would call me back. He didn't. When I called on July 7, he's not in the office. 5. When I call Nancy with questions about what's going on with all of these issues, she says she will find out and call me back. But she never answers my questions, even when she does call me back. She quit on July 7. 6. I talked with Jessica at 1:30 on July 7 about all of my issues and she said she would talk to someone in charge and they would call me. Steven called me twice in the next few days, explaining how it was all Nancy's fault and that she had quit. July 12-called at noon for Steven. Out to lunch. Was told he would call me when he got back. Never returned my call. July 19, still hasn't called me back. In July 14 I called to talk with Steven. He was out. Talked with Casey. He told me my board for my fridge was on order and my ac parts were there, but couldn't give me any other info July 19th 10:15 am called for update. Was told Danny, my new service rep was with a customer and would call me back. Had to call him again at 2:30. Finally got him to run down my list with me. First time! Parts for ac and fridge are in. Cannot fix tires, gutter, or soft spot. Talked to Jessica. She said they will deliver my license plate on 7/20, and they did. July 22- I went to Primeaux service and finally met Danny. He went through each of my items on my ticket with me. He said that all of my parts were in, except for the grommet on the rear gate. Then he told me that my RV was 8th in line. He quoted me over $600 plus labor for the gateway, which I refused. My AC and circuit board still haven't been installed (Aug 4) Rebecca- did my financing and warranty. She was great. Johnny- did my walkthrough at pickup on May 21. He was unfamiliar with my RV. He had to figure out how most things worked, which took way too long. Then, because the workday was ending, he hustled me out and ended the walkthrough before it was complete. He was completely nice, but his lack of knowledge of my particular RV resulted in a ridiculous waste of time. He even told me that my gateway had been installed. I didn't find out until I left that it was not there. Emily was my RV expert. She was very nice and a good salesperson, but lied to me repeatedly and was awful after she got her money. Stephen- great at first, but didn't deliver or follow through Jessica Brinkhaus?- got my license plate for me and always followed through when she said she would do something.