I want to give a big thank you to Gerald's Towing in Scott, LA for coming out yesterday evening…read morewhen my car stalled and I was stuck dealing with a broken shift part. They were professional, helpful, and patient during a stressful situation. Even though my car issue was a little more complicated than expected, they still took the time to assist and helped get me back on the road. I truly appreciate their kindness, quick response, and willingness to help. Great customer service and definitely appreciated!

They have the appropriate equipment for the job. However, they will charge outrageous fees and lock…read moreyour vehicle behind a gate until you pay. They are not friendly or honest. They are very difficult to deal with and their goal is to possess your vehicle, as witnessed by their 40 acre yard of towed vehicles. The goal is to make you give up your vehicle so they can take it over. Avoid at all costs.

THANKSGIVING. Lunchtime. Chris in dispatch connected me with Bryson who got my broken down car…read moretowed to the shop. Both men were so very kind and professional.

My two toddlers and I were on our way to Monroe from Lafayette, when my tire completely blew out…read more We were in I-49, on the left hand side of the interstate on the median with 18 wheelers buzzing by. I called the state police and waited almost 30 minutes before I realized it was going to be much longer until they arrived. I googled towing services near me and thank God roscoes towing services showed up on my search. Within 5 minutes he was at my window calming me and telling me exactly what to do. He stopped traffic, and had me pull the shoulder of the interstate and changed my tire. But, after that was done he told me my tire needed air and would not make it unless it was aired up. He told me he would not let me drive my babies home unless he was able to check and air up all my tires. When 0/3 of the gas stations were all out of air, he called his brother and had him meet us to fill up my tires with the compressor that was on his brothers truck. All while offering to get us something to eat if we were hungry. He took 2 1/2 hours out of his day to make sure my family was taken care of and asked nothing in return. I have his business card on my dash to remember to thank God for him and his family, and pray for them daily. I cannot thank him enough for taking such good care of me and my babies!!

Last night was my birthday and my sister lock my keys in my car I waited and waited for someone…read morethat my insurance company to send somebody to unlock my door and someone call this company swiftandsafe these people literally came within 15 minutes!! Thanks Swift and Safe Roadside assistance

We had a great experience with Lafayette! Burned up our brakes, bearings and tore up the drum on…read moreone of our RV wheels. I called them on a pray! Brock and his tech came to our rescue l. Replaced both brakes, bearings and drums in the Racetrack parking lot at 830pm. At a fair price. Thank you guys!

I called Glenn's towing to transport my vehicle to Costco and they were promptly there within 20…read moreminutes of the call. I had called another towing service and was advised it would take at least two hours. The man who towed the vehicle was courteous and professional. The cost was very reasonable ($100). I would recommend Glenn's to anyone who needs a prompt, professional and reasonably priced tow. Ed Marquet

I was referred to Glenns towing by friend of a friend, big mistake. I hired Glenn to simply pull my…read more43HP tractor out of the mud. No towing or relocating involved at all, simply winch out of the mud. Maybe 20min actual work. I asked for a price over the phone and he told me he would need to see job. Based on knowing the approximate going rate (I had used two towing services in the last 8mo) and he seemed like an honorable guy, I mistakenly did not get his price before the job. He took full advantage and charged me a whopping $416. He had to drive approximately 5min from his location to do the job. I got 3 estimates of that job after the fact. They all asked the size and location of the tractor and asked how close they could get to it considering the mud. The three estimates were $90-125, $100-125, $100-150. He charges me approximately 400% above market rate. After subsequent estimates, I tried to reason with him on the price gouging and he used some weak and in my opinion, untrue reasons to justify this ridiculous charge. In my opinion, he did it because he could! Be aware, my suggestion is to use a more honorable service.

Avoid Lafayette Custom Automotive…read more I confirmed multiple times that I was ordering a hidden hitch for my Porsche Cayenne. When I picked up my car, they had installed a large, visible hitch (chipped and rusted) and cut my bumper without my knowledge or consent. I later found out the front desk employee changed the order on her own to "save me money"--something I never approved. They eventually installed the correct hitch, but the damage was already done. My bumper now has a large, unnecessary cut that will cost me around $1,000 to repair. To make matters worse, they had the audacity to tell me the bumper would have needed to be cut anyway--which is misleading. It would not have been cut where they made the visible damage; that only happened because they installed the wrong hitch. Despite all of this being their mistake, they still made me pay half of the $200 overnight shipping to fix it. Unacceptable workmanship, poor communication, and zero accountability.

Outstanding service and great people to work with. Added a step to my Jeep YJ and came…read moreOut better than expected. Highly recommend this shop to think outside the box

Excellent service and professionalism!…read more I want to thank Perry for the exceptional work done on my semi-truck. From the moment the work was started he showed professionalism and honesty. He explained what the problem was with clarity and the options for repairment. The other mechanic installed the wrong starter, mixed the wiring, blew up fuses, burned my dashboard, but Perry easily and quickly fixed the bad work that was done by a previous mechanic at a fair price and left my semi-truck in perfect condition. It is ironic that we called him first but since the other mechanic was closer, we chose them instead which turned out to be a huge mistake. Definitely recommend his services to anyone that is looking for a trustworthy mechanic with experience. I give him 5 stars because the system only allows up to that number but he deserves a much higher rating. Thank you Perry for your dedication and your excellent service. You were like an angel in that moment of desperation!

Friendly, understandable, and very knowledgeable of my situation I had a concern about my vehicle…read more I gave them a call. I took every bit of 10 seconds to give me an answer on what I need for my vehicle.