Dr. Sarah Younger has been my primary care physician for 15 years. She is outstanding. She is…read morecaring, emphatic and very knowledgeable. My only complaint is that she is only available on Tuesdays and Thursdays.

Dr. Younger is a good as it gets...I've been going to her for about 12 years. I recently went in…read morewith neck and arm pain. She got me lined up with a specialist, and ordered an MRI. Needless to say, I had a c-spine repair and it is liberating to not be in pain any longer. I credit her attention to detail, a fierce, but measured determination to address my concerns, answer my questions and I trust her to keep her thumb on my health. She always advocates other remedies, and does not carry around a prescription pad. I am so grateful...

Dr. Ratcliffe genuinely cares about me and asks questions that show me she is actively listening…read more She always ensures that I am content with my care and that she has answered all of my questions. I have been to other physicians who were not familiar with my conditions. She is knowledgeable and I know that I can trust her to look out for my best interest.

I called at 830am to check on my script and was told it was ready. I asked if they were open all…read moreday and was told yes I get here at 1pm and told pharmacy is closed for the rest of the day. I really need that script and have waited all week. Unbelievable horrible customer service!!!!

Jencare used to be about quality, now it's about quantity. Gone are the days of the friendly staff…read morewe used to know, now everytime you go to an appointment, there are new faces, checking you in, new nurses and heck even the turnaround for the doctors is ridiculous. Very disappointed in how they handle complaints, been calling for almost a month, NO ONE has returned my call, this is ridiculous.

I have been going to Dr Samuel Jones for a few years and really like him. However since they became…read morepart of Sentara, it is difficult to get appointments. Today I was to have a lab appointment and went in only to find out the lab was closed today. No phone call telling me of the lab closure! In fact, I had a reminder text telling me of my 2:30 appt. I drove from Suffolk to get there...I can't recommend them any more. I wish Dr Jones would go into practice for himself.

I have been a patient at this office for a couple of years. I was seeing Dr Negaard for a couple of…read moreyears before she left the office. She had answered all of my concerns and was thorough with everything. I switch over to the nurse practitioner Joyner. I wish I had her in the first place. She is very thorough with everything I would give her 5 stars. I would highly recommend her to anyone. I had given my mom a recommendation because of how nurse Joyner is with her patients.

Glenn has quite the temper and more than a few control issues. He became very angry with me a few…read moreyears back when I began doing some of my own research and asked questions. When he became openly insulting and antagonistic I stopped seeing him to protect myself and left word with one of his nurses, at which point he called me and launched a several minute rant at me, yelling on the phone non-stop, almost at the top of his lungs until I just hung up on him. It was abusive. I think I should have reported him to his licensing board. Good medical care is a partnership. No doctor should ever treat a patient this way. You can do way better.

I really like this doctor. Doctor Ross has excellent bedside manner. I had no issue getting into…read morehis office or getting referrals out to other doctors. From the front desk, to the nurses, to the lab.... Everyone was friendly, compassionate, and efficient. I had a terrific experience at this practice. If you are looking for a primary care doctor, look no further!

Dr. John Brady is AMAZING! He's been our family doctor and primary pediatrician since our first son…read morewas born. He and his staff are just the best. Two years ago, he diagnosed me with appendicitis when I thought it was just a stomach ache, and it turned out that he was right, and that it was pretty advanced, and took an extended surgery to fix, which means that he literally saved my life. They are a rather small neighborhood operation, so any special needs or tests will likely have to be done by referral to Riverside or someplace similar. But for regular check-ups and wellness visits, I can't recommend him enough. He has a very friendly and knowledgeable demeanor. My son strongly dislikes him (but only because he associates him with getting shots. Actually, he's great with kids.)

I was looking for a new physician and had read very positive comments about Dr. Brady and his…read morestaff, When I called I was asked about what insurance I had and a list of my medications. They do not prescribe some medications, like the one I take for pain control. Should you care to become a patient, have your list of medications and your insurance card close to answer their screening questions,